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Full Time Mandarin Customer Service Representative Jobs

My Asian Nanny

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Bilingual Mandarin Customer Service Coordinator

Monterey Park, CA · On-site

$19 - $23/hr

We are currently looking for a Mandarin-speaking Customer Service Coordinator to assist families ... Likes working in a friendly team environment This is a stable full-time office position located in ...

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Exchange Bank

Customer Service Rep - Full Time

Lincoln, NE · On-site

$14 - $19/hr

The Customer Service Representative (CSR) will perform branch and customer service duties. The successful candidate will be responsible for accepting retail, commercial checking and savings deposits ...

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All JobsFull Time Mandarin Customer Service Representative Jobs

Full Time Mandarin Customer Service Representative information

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How much do full time mandarin customer service representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for full time mandarin customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Mandarin Customer Service Representative vs Part Time Mandarin Customer Service Representative?

AspectFull Time Mandarin Customer Service RepresentativePart Time Mandarin Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, often under 20 hours per week
CredentialsSame required skills and certificationsSame credentials as full-time role
Work EnvironmentFull-time employment in call centers, offices, or remote setupsSimilar environments but with flexible scheduling
Employer UsageCommonly employed by large companies and call centersUsed by companies needing flexible staffing

Full Time Mandarin Customer Service Representatives work standard hours and often receive benefits, while Part Time roles offer flexible schedules with fewer hours. Both roles require similar skills and are used across the same industries, but the main difference lies in hours and employment terms.

What are the most common challenges faced by Full Time Mandarin Customer Service Representatives, and how can they be overcome?

One of the most common challenges for Full Time Mandarin Customer Service Representatives is handling complex inquiries from Mandarin-speaking customers while maintaining clear and professional communication. Balancing high call volumes and resolving issues efficiently can also be demanding. To overcome these challenges, representatives benefit from thorough product training, strong active listening skills, and ongoing support from supervisors and teammates. Regular feedback sessions and access to a knowledge base can further help them provide accurate and timely assistance.

What is a Full Time Mandarin Customer Service Representative?

A Full Time Mandarin Customer Service Representative is a professional who assists customers in Mandarin, handling inquiries, resolving issues, and providing support through phone, email, or chat. They often work for companies that serve Mandarin-speaking clients, ensuring effective communication and high customer satisfaction. This role typically requires fluency in Mandarin and English, strong problem-solving skills, and the ability to work full-time hours, usually 40 hours per week.

What are the key skills and qualifications needed to thrive as a Full Time Mandarin Customer Service Representative, and why are they important?

To excel as a Full Time Mandarin Customer Service Representative, you need fluency in both Mandarin and English, strong problem-solving abilities, and relevant customer service experience. Familiarity with CRM software, call center platforms, and ticketing systems is typically required. Excellent interpersonal skills, patience, and cultural sensitivity help you build rapport and effectively resolve customer concerns. These skills ensure clear communication, efficient issue resolution, and high customer satisfaction in a multilingual service environment.
What cities are hiring for Full Time Mandarin Customer Service Representative jobs? Cities with the most Full Time Mandarin Customer Service Representative job openings:
What are the most commonly searched types of Mandarin Customer Service Representative jobs? The most popular types of Mandarin Customer Service Representative jobs are:
Full Time Mandarin Customer Service Representative jobs near you

Bilingual Mandarin Customer Service Coor

My Asian Nanny

Monterey Park, CA

$19 - $22/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 24 days ago

Job description

Bilingual Mandarin Customer Service Coor

My Asian Nanny is a growing childcare placement agency helping families across the United States find trusted postpartum nannies and newborn care specialists.

We are currently looking for a Mandarin-speaking Customer Service Coordinator to assist families and caregivers during the nanny matching process.

This role is perfect for someone who:

  • Enjoys helping families
  • Is organized and detail-oriented
  • Communicates clearly in Mandarin and English
  • Likes working in a friendly team environment

This is a stable full-time office position located in Monterey Park.

⭐ 我们正在招聘会说中文的客户服务协调员

My Asian Nanny 是一家快速发展的母婴护理中介公司，帮助全美家庭寻找专业月嫂和育儿护理人员。

我们正在招聘 普通话 / 英语双语客户服务协调员，协助客户和护理人员完成匹配与安排。

工作地点：Monterey Park 办公室（需要到岗工作）

⭐ Job Responsibilities | 工作内容

  • Answer incoming calls and assist families with service inquiries
  • 接听电话并协助客户咨询
  • Communicate with families and nannies via phone, text, email, and WeChat
  • 通过电话、短信、邮件和微信与客户及月嫂沟通
  • Conduct intake interviews with families and nanny applicants
  • 与客户及申请的护理人员进行初步沟通
  • Schedule nanny interviews and manage appointment calendars
  • 安排月嫂面试并管理日程
  • Match qualified nanny candidates with family needs
  • 根据客户需求匹配合适护理人员
  • Maintain CRM records and application information
  • 维护客户和申请者信息
  • Provide follow-up support to families during the hiring process
  • 在匹配过程中持续跟进客户

⭐ Qualifications | 任职要求

  • Fluent in Mandarin Chinese and English
  • 普通话和英语流利
  • 2+ years experience in customer service or office administration
  • 至少2年客服或办公室经验
  • Strong communication and interpersonal skills
  • 良好的沟通能力
  • Comfortable using WeChat and Microsoft Office
  • 熟悉微信和办公软件
  • Organized, responsible, and detail-oriented
  • 做事认真、细心、有责任心
  • Must be authorized to work in the U.S.
  • 需合法在美国工作
  • Must be able to work in person in Monterey Park
  • 需要到办公室工作

⭐ Compensation & Benefits

  • $19 – $22 per hour
  • Paid training
  • Medical, dental, and vision insurance (after probation)
  • Career growth opportunities
  • Friendly and supportive work environment

⭐ Why Work With Us?

  • Stable long-term position
  • Consistent schedule and predictable hours
  • Friendly team atmosphere
  • Opportunity to help families during an important time in their lives
  • Potential to grow into Senior Coordinator or Operations roles

⭐ How to Apply

Please submit:

  • Your resume
  • A short message confirming:

"I am fluent in Mandarin and English."

My Asian Nanny
Monterey Park, CA

Job Type: Full-time

Benefits

  • 401(k) - via Calsavers program
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Professional development assistance
  • Paid training

Work Location

Monterey Park, CA (In person)

Mandarin Customer Service
Bilingual Chinese Customer Service
Chinese Office Assistant
Chinese Customer Support
Mandarin Administrative Assistant

Job Type: Full-time

website: myasiannanny dot com
 

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