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On Call Mandarin Customer Service Representative Jobs

Golden Bank NA

Customer Service Rep

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative DEPARTMENT: Retail INCUMBENT: None SUPERVISOR: Customer Service ... Bilingual English/Chinese (Mandarin or Cantonese) preferred. * May obtain (Optional) MLO (Mortgage ...

New

Arsenault Inc

Customer Service Representative

Los Angeles, CA

$17.25 - $23.50/hr

A Customer Service Representative ideally would have startup experience who embraces versatilities ... English/Chinese (Mandarin)/Spanish * High level of organization and attention to detail * 6 am-3 pm ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

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On Call Mandarin Customer Service Representative information

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How much do on call mandarin customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for on call mandarin customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between On Call Mandarin Customer Service Representative vs Customer Support Specialist?

AspectOn Call Mandarin Customer Service RepresentativeCustomer Support Specialist
CredentialsBasic customer service skills, bilingual Mandarin proficiencyCustomer service experience, sometimes additional certifications
Work EnvironmentCall centers, remote or on-site, handling inbound callsOffice or remote, handling customer inquiries via calls, email, or chat
Industry UsageCommon in telecommunications, tech, retail sectorsUsed across various industries including retail, tech, healthcare
Search & Comparison IntentFocuses on bilingual customer service roles with on-call dutiesBroader customer support roles, less language-specific

The On Call Mandarin Customer Service Representative primarily handles inbound calls in Mandarin, providing support for specific industries like tech or retail. Customer Support Specialists may handle a wider range of communication channels and may not require bilingual skills. Both roles focus on customer satisfaction but differ in language requirements and communication methods.

More about On Call Mandarin Customer Service Representative jobs
What cities are hiring for On Call Mandarin Customer Service Representative jobs? Cities with the most On Call Mandarin Customer Service Representative job openings:
What are the most commonly searched types of Mandarin Customer Service Representative jobs? The most popular types of Mandarin Customer Service Representative jobs are:
What states have the most On Call Mandarin Customer Service Representative jobs? States with the most job openings for On Call Mandarin Customer Service Representative jobs include:
What job categories do people searching On Call Mandarin Customer Service Representative jobs look for? The top searched job categories for On Call Mandarin Customer Service Representative jobs are:
On Call Mandarin Customer Service Representative jobs near you
Infographic showing various On Call Mandarin Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep

Golden Bank NA

Houston, TX • On-site

$15.25 - $20.75/hr

Full-time

Posted yesterday

New

Job description


JOB TITLE: Customer Service Representative

DEPARTMENT: Retail

INCUMBENT: None

SUPERVISOR: Customer Service Manager

STATUS: Non-Exempt

DATE:

JOB PURPOSE

Customer Service Representative II is responsible for primarily opening new accounts, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will perform as teller and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk to the bank

ESSENTIAL FUNCTIONS

New Accounts:

  1. Perform all aspects of new account opening procedures for all bank products/service
  2. Answer customer inquiries, make appropriate financial solutions and recommendations, and assist with problem resolution.
  3. Perform customer service functions such as check orders, change of address, supersede signature cards, and other account maintenance change.
  4. Answering telephone and assisting customers with telephone inquiries
  5. Prepare stop payment forms and input on JHA.
  6. Responsible for admitting customers to Safe Deposit Vault.
  7. Accepts Wire Transfer Request.
  8. Mail Safe Deposit Box Payment notices.

Sales and Services:

  1. Identify sales opportunities to cross-sell bank products and services to ensure customers’ financial goals are met.
  2. Provide quality personalized customer service, maintain frequent customer contact to expand relationships and ensure customer retention.
  3. Proactively support branch new business promotions.

Teller Operations:


  1. Perform deposits and withdrawal transactions.
  2. Issue cashier’s checks, count and record the daily inventories.
  3. Reconcile and balance teller cash drawer
  4. Prepare currency transaction reports as needed.
  5. Place hold on large deposits.
  6. Processing night drop deposit and make records.
  7. Accept loan payment
  8. Redeem Saving Bonds.
  9. Accept Armored Car Deposits

QUALIFICATIONS

  • High School diploma.
  • 1-2 years of cash handling, customer service in a retail environment, or sales experience required.
  • Minimum 1 year of new accounts, sales experience, or relevant banking experience, preferred.
  • PC literate and typing proficient.
  • Previous experience with data entry, 10-Key, banking software, and Microsoft Word, Excel.
  • Good oral and written communication skills – can write clear message, initiate conversations, and talk to customers about products and services.
  • Ability to give and receive feedback to improve skills and job knowledge.
  • Can maintain good attendance and arrive consistently at scheduled start time.
  • Able and willing to commute as required for business needs.
  • Able to work weekends and extended hours as required to meet business demands.
  • Bilingual English/Chinese (Mandarin or Cantonese) preferred.
  • May obtain (Optional) MLO (Mortgage Loan Originator) status to originate mortgage loans. Must possess an active registration or be eligible for registration under the Nationwide Licensing System and Registry (NMLS).