ZipRecruiter

Log In

1

Csr Associate Jobs (NOW HIRING)

Dunkin

CSR Associate

Ferdinand, IN

$14.50 - $19.75/hr

Looking for a part-time second shift CSR Associate to work the hours of 1pm-9pm. Nature of Position: The delivery of fast, friendly, profitable customer service in a safe and clean site that ...

King's Daughters

$14.25 - $19.50/hr

Coordinates with internal departments and external partners to deliver excellent customer service and enhance the overall patient financial experience. Essential Functions Assists patients and ...

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

next page

Showing results 1-20

All JobsCsr Associate Jobs

Csr Associate information

See salary details

$8

$17

$27

How much do csr associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for csr associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is a CSR in a job?

A CSR (Customer Service Representative) is a job role focused on assisting customers by answering questions, resolving issues, and providing product or service information. CSRs typically work in call centers or retail environments and require good communication skills and problem-solving abilities.

What jobs pay 4000 a week without a degree?

A CSR Associate typically does not earn $4,000 weekly without significant experience or bonuses. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or specialized trades like certain construction or technical jobs, which may require certifications or skills rather than formal degrees.

What are CSR Associates?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are some common challenges faced by CSR Associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

Is a CSR job stressful?

A CSR associate role can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance targets may contribute to job stress, but some employers offer training and support to help manage workload and reduce stress levels.

What are the key skills and qualifications needed to thrive as a CSR Associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

What is the role of a CSR associate?

A CSR (Customer Service Representative) associate handles customer inquiries, resolves issues, and provides product or service information to ensure customer satisfaction. They often communicate via phone, email, or chat and require good communication skills and familiarity with customer management tools.
More about Csr Associate jobs
What cities are hiring for Csr Associate jobs? Cities with the most Csr Associate job openings:
What are the most commonly searched types of Csr jobs? The most popular types of Csr jobs are:
What states have the most Csr Associate jobs? States with the most job openings for Csr Associate jobs include:
What job categories do people searching Csr Associate jobs look for? The top searched job categories for Csr Associate jobs are:
Csr Associate jobs near you
Infographic showing various Csr Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
CSR Associate

CSR Associate

Dunkin

Ferdinand, IN

$14.50 - $19.75/hr

Part-time

Re-posted 4 days ago

Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,211 frontline employees who took The Breakroom Quiz

76th of 104 rated fast food restaurants

Job description

Looking for a part-time second shift CSR Associate to work the hours of 1pm-9pm.


Nature of Position:


The delivery of fast, friendly, profitable customer service in a safe and clean site that consistently provides superior customer satisfaction and serves the long term interest of Triumph Energy through established principles, proper procedures, and sound business judgement.



Primary Duties:


It is expected that the Customer Service Representative will demonstrate a high degree of proficiency and consistency in each of the following performance areas: Customer Responsiveness, Technical Skills, Team Player, and Personal Effectiveness. The Customer Service Representative must be highly adaptive and must be able to manage change. The Customer Service Representative must also be supportive of company programs and policies and projects that support to co-workers and direct reports. Greater emphasis will be placed on their performance in developing personnel. Successfully achieving the objectives of the position requires the effective execution of the following responsibilities.



Customer Service


  • Provide quick service (efficient)
  • Courteous to the customer
  • Demonstrate enthusiasm and energy
  • Neat and in uniform
  • Able to handle stress even during peak periods
  • Flexible behavior
  • Practice the "GUEST" approach


Technical Skills


  • Basic arithmetic
  • Reading and writing
  • Counting money and credit tickets (If Needed)
  • Operating register and other P.O.S equipment- lottery, credit cards
  • Collecting data
  • Stocking and Cleaning
  • Building displays
  • Suggestive selling
  • Ordering, Checking Merchandise (Shift Ldr)
  • Basic use of computer



Team Player


  • Positive attitude
  • Viewed as trustworthy and dependable by peers
  • Accepts responsibility and follows through
  • Motivated
  • Recruiting employees
  • Role model for new employees
  • Assist in training
  • Able to relate well with all levels of management
  • Value oriented with good work ethic



Personal Effectiveness


  • Flexible to change
  • Demonstrate self-confidence
  • Detail oriented
  • Prioritize duties according to business needs
  • Good communication skills verbal and written
  • Able to tolerate fast pace environment



Education and Experience Requirements:


  • 8th grade or equivalent retail experience; strong interpersonal skills
  • Satisfactory achievement of company training requirements



Performance Measurements:


Your progress will be measured through regular performance appraisals. Part of the appraisal process is shared objectives that consist of the performance measures and other objectives agreed upon with your supervisor.



Physical Requirements:


  • Ability to lift and carry cases of merchandise such as motor oil, soft drinks, beer, bags of ice, and groceries, etc. (Up to an approximate weight of 25 pounds).
  • Have the ability to frequently bend, stoop and reach in order to reach safe drops, under and over counter supplies and goods, Make changes to outside reader board, etc. Must be able to use arms above head/shoulder level.
  • Climb a ladder or step up to reach supplies in overhead area. Use arms above head/shoulder level.
  • Stand for periods up to eight hours.
  • Perform maintenance duties as necessary, i.e. cleaning windows, mopping floors, painting, cleaning the lot, cleaning restroom facilities, etc.
  • Aid and assist customers at fuel island- Including performing full service duties for disabled customers at the fuel island.
  • Operate all safety equipment, i.e. emergency cut off switch, fire extinguisher, etc.
  • Operate all store equipment including cash register, adding machine, telephone, coffee dispenser, fountain machine, etc.
  • Read and write English.
  • Must have the ability to communicate effectively with customers and co-workers.
  • Ability to work alone and capable of summoning personal assistance during all medical emergencies.


Other Requirements


  • No felony convictions


Employment Type: PART_TIME

What Dunkin' employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Dunkin logo

About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US

View All Dunkin Jobs

Apply