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Csr Associate Jobs in Ohio (NOW HIRING)

Alphabe Insight

Customer Service Representative

Cincinnati, OH · On-site

$15.25 - $21/hr

Customer Service Representative At Linked Light Pulse, we're not just a sales company; we're your ... Associate's or Bachelor's degree preferred * Previous experience in customer service or a related ...

LHH US

Customer Service Representative

Aurora, OH

$23/hr

Customer Service Representative (Temp-to-Hire) Near Aurora, OH Up to $23/hour LHH is partnering ... Victoria Daggett Benefit offerings available for our associates include medical, dental, vision ...

LHH US

Customer Service Representative

Aurora, OH

$23/hr

Customer Service Representative (Temp-to-Hire) Near Aurora, OH Up to $23/hour LHH is partnering ... Victoria Daggett Benefit offerings available for our associates include medical, dental, vision ...

NESCO Inc

Customer Service Representative

Mentor, OH · On-site

$17/hr

Customer Service Representative Pay: Starting at $17.00/hour - DOE| Full-Time Nesco Resource is ... Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC ...

CFS

Customer Service Representative

Richfield, OH

$15 - $20.25/hr

Customer Service Representative Overview- The Customer Service Representative provides fast, friendly support to customers through phone, email, and chat. This role resolves inquiries, processes ...

Global Channel Management

Customer Service Rep

Mason, OH · On-site

$15 - $20.50/hr

About the job Customer Service Rep Customer Service Rep needs 2+ years of experience Customer Service Rep requires: Availability to work from 12:30pm until midnight M-F and 10:30am 7pm on Saturdays ...

Domino's Pizza LLC

Customer Service Rep

Georgetown, OH · On-site

$15.25 - $20.75/hr

Customer Service Rep Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Pizza LLC

Customer Service Rep

Bethel, OH · On-site

$15.25 - $20.75/hr

Customer Service Rep Customer Service Representative Duties and Responsibilities: We are looking for customer service representatives with hustle, personality, and people skills. Customer service ...

Domino's Pizza LLC

Customer Service Rep

Cincinnati, OH · On-site

$15.25 - $21/hr

Customer Service Rep Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Pizza LLC

Customer Service Rep

Batavia, OH · On-site

$14.75 - $20/hr

Customer Service Rep Customer Service Representative We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible ...

Bard Manufacturing

Customer Service Representative

Bryan, OH

$15 - $20.25/hr

The Customer Service Representative handles customer phone calls and manages accounts in order to ... Associates degree in business or related field preferred; or 2-5 years customer service experience ...

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All JobsCsr Associate JobsCsr Associate Jobs in Ohio

Csr Associate information

Is a CSR associate a good career?

A CSR associate role involves customer service and communication skills, often requiring problem-solving and patience. It can be a good entry-level position with opportunities for advancement into supervisory or specialized roles, and it provides experience in client interaction and company operations.

What is a CSR associate?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are some common challenges faced by CSR associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a CSR associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

Is a CSR associate job stressful?

A CSR associate job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.

What are the most commonly searched types of Csr jobs in Ohio?

The most popular types of Csr jobs in Ohio are:

What are popular job titles related to Csr Associate jobs in Ohio?

For Csr Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Csr Associate jobs in Ohio look for?

The top searched job categories for Csr Associate jobs in Ohio are:

What cities in Ohio are hiring for Csr Associate jobs?

Cities in Ohio with the most Csr Associate job openings:

Csr Associate jobs near you
Infographic showing various Csr Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Service Representative (CSR)

Wetz Warehousing LLC

Marietta, OH • On-site

$12.50 - $17/hr

Full-time

Posted 10 days ago

Job description

About Company:

Wetz Warehousing LLC (http://www.wetzcompanies.com/) is a leading provider of 3rd party logistics, advanced distribution, and value-add industrial services in the Marietta, OH area. We are looking for top notch talent to join our team.

About the Role:

The Customer Service Representative (CSR) in the transportation and warehousing industry plays a critical role in ensuring seamless communication between the company and its clients. This position is responsible for directing workflow, resolving issues, and providing accurate information related to transportation logistics and warehousing services. The CSR facilitates continual service improvement by collaborating with internal teams to enhance service delivery. Success in this role directly impacts customer satisfaction, operational efficiency, and the company’s reputation in a competitive market. Ultimately, the CSR contributes to building strong, lasting relationships with customers by delivering timely, professional, and effective support.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proficiency in basic computer operations, including Windows software and internet navigation.
  • Strong verbal communication skills with the ability to interact professionally with customers and team members.
  • Experience or familiarity with data entry and managing customer information.
  • Basic understanding of transportation logistics and warehousing concepts.

Preferred Qualifications:

  • Previous experience in a customer service role within the transportation or warehousing industry.
  • Knowledge of continual service improvement methodologies and practices.
  • Experience using customer relationship management (CRM) software.
  • Ability to work effectively in a team-oriented environment.
  • Additional training or certification related to logistics or supply chain management.

Responsibilities:

  • Respond promptly and professionally to customer inquiries via email, phone, and other communication channels.
  • Manage and update customer information and service requests using company computer systems and data entry tools.
  • Coordinate with transportation and warehousing teams to track shipments, resolve delivery issues, and provide status updates to customers.
  • Identify opportunities for continual service improvement by collecting customer feedback and reporting trends to management.
  • Maintain accurate records of customer interactions and transactions to ensure compliance with company policies and industry regulations.
  • Collaborate with team members to foster positive relationships and support a cohesive work environment.
  • Utilize Windows software and internet tools to access information, document cases, and communicate effectively.

Skills:

The required skills such as email and internet proficiency, computer basics, and Windows software skills are essential for daily communication, data entry, and accessing logistics information. Verbal communication skills enable the CSR to interact clearly with customers and drivers, ensuring they are understood and directed. Knowledge of transportation logistics and warehousing allows the CSR to provide accurate information and coordinate effectively with operational teams. Continual service improvement skills help the CSR identify areas for enhancing customer experience and contribute to process optimization. Building and maintaining strong team relationships supports collaboration and a positive work environment, which is vital for resolving complex customer issues efficiently.