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Csr Associate Jobs in Columbus, OH (NOW HIRING)

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Customer Service Representative

Utica, OH · On-site

$14.75 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

UASA

Customer Service Representative

Columbus, OH · On-site

$15/hr

Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR). Central Ohio Appliance Repair, a family ...

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Customer Service Representative

Grove City, OH · On-site

$15 - $20.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Millersport, OH · On-site

$15 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Ashville, OH · On-site

$14.50 - $19.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Columbus, OH · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Johnstown, OH · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Matheson Inc.

Customer Service Representative

Hilliard, OH · On-site

$15.25 - $20.50/hr

Customer Service Representative The Customer Service Representative (CSR) responds to existing and ... Associates Bachelor's Degree - B.S. in Business, Marketing or the Sciences - Preferred Work ...

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All JobsCsr Associate JobsCsr Associate Jobs in Columbus, OH

Csr Associate information

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How much do csr associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for csr associate in Columbus, OH is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.56 per hour, depending on experience, location, and employer.

What is a CSR associate?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are the key skills and qualifications needed to thrive as a CSR associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

What are some common challenges faced by CSR associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

Is CSR a good career?

A Customer Service Representative (CSR) associate role can be a good career for those who enjoy helping customers, problem-solving, and communication. It often offers opportunities for skill development, advancement, and entry-level employment in various industries. Success in this career depends on interpersonal skills, patience, and the ability to handle challenging situations.

What are the most commonly searched types of Csr jobs in Columbus, OH?

The most popular types of Csr jobs in Columbus, OH are:

What are popular job titles related to Csr Associate jobs in Columbus, OH?

For Csr Associate jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Csr Associate jobs in Columbus, OH look for?

The top searched job categories for Csr Associate jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Csr Associate jobs?

Cities near Columbus, OH with the most Csr Associate job openings:

Csr Associate jobs near you
Infographic showing various Csr Associate job openings in Columbus, OH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,431 per year, or $16.6 per hour.

Customer Service Representative | Technical Support

Customer Operations

Columbus, OH • On-site

$15 - $20.25/hr

Other

Re-posted 9 days ago

Job description

Customer Service Representative

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

Responsibilities

As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

What Our Customer Service Representatives Enjoy Most

  • Continuously learning and turning that knowledge into customer service wins
  • Uncovering customers needs, creating solutions, and resolving problems
  • Making a positive impression on customers through a best-in-class experience
  • Representing a Fortune 100 company with professionalism and courtesy
  • Working in an open, friendly environment with a supportive, energetic team

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you.

Qualifications

What You'll Bring to Spectrum

Required Qualifications

  • Education : High school diploma or equivalent
  • Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
  • Language : Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience : 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications
  • Technical Skills : MS Office, computer skills, typing
  • Skills : Communication, organization, time management, customer service
  • Abilities : Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient

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