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Call Center Contract Jobs in Ohio (NOW HIRING)

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Contract-to-Hire As a Call Center Representative, you will serve as the first point of contact for customers, assisting with service-related questions, account inquiries, billing concerns, scheduling ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Contract-to-Hire As a Call Center Representative, you will serve as the first point of contact for customers, assisting with service-related questions, account inquiries, billing concerns, scheduling ...

Serco

Call Center Rep - Temporary

Columbus, OH · On-site

$15 - $18.75/hr

As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and ... Credentialing Sites. ( This position is covered by the McNamara-O'Hara Service Contract Act (SCA)

AA2IT

Call Center Representative

Dublin, OH · On-site

$15 - $19/hr

... contracts after approved by dealership. Mostly outbound calls, retailer communication, compliance reviews and requires extremely high level of attention to detail. In office full time • 1 on 1 ...

Medpace, Inc.

Call Center Intern

Cincinnati, OH · On-site

Job Summary We are currently seeking an office-based Call Center Intern to join our Phase 1 Unit ... Medpace Overview Medpace is a full-service clinical contract research organization (CRO) providing ...

Medpace, Inc.

Call Center Intern

Cincinnati, OH · On-site +1

Job Summary We are currently seeking an office-based Call Center Intern to join our Phase 1 Unit ... Medpace Overview Medpace is a full-service clinical contract research organization (CRO) providing ...

Elevance Health

WFM Analyst (contract)

Columbus, OH · Hybrid

Ensures that the best possible call center service levels are achieved to maximize utilization. * Monitors call volume and average speed of answer (ASA) in real time & adjusts schedules to ensure ...

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How much do call center contract jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for call center contract in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the call center contract position, and why are they important?

To thrive as a Call Center Contract employee, you need strong customer service abilities, problem-solving skills, and generally a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes remote collaboration tools is essential. Excellent communication, patience, and resilience under pressure are valuable soft skills in this environment. These competencies ensure efficient handling of customer inquiries, support smooth operations, and maintain a positive experience for customers and teams alike.

What is a call center contract?

A Call Center Contract job is a temporary or project-based role in a call center where employees handle customer inquiries, support, or sales for a set period. These contracts may be short-term or long-term, depending on business needs. Contract workers typically follow the same workflows as full-time employees but may not receive benefits like health insurance or paid time off. This type of job is ideal for those looking for flexible work arrangements or gaining experience in customer service.

What does a typical day look like for someone working in a call center contract role?

A typical day in a Call Center Contract role involves handling a high volume of inbound or outbound calls, assisting customers by answering questions, resolving issues, and documenting interactions in the company's systems. You may work independently while also collaborating with team members and supervisors to address complex cases or escalate concerns as needed. The work environment is often fast-paced and goal-oriented, with clear targets for call handling times and customer satisfaction. Team meetings, ongoing training, and performance feedback sessions are also common, helping you stay updated on best practices and new procedures. This structure provides a dynamic workday and opportunities to build valuable customer service skills.

What are the most commonly searched types of Call Center jobs in Ohio? The most popular types of Call Center jobs in Ohio are:
What are popular job titles related to Call Center Contract jobs in Ohio? For Call Center Contract jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Call Center Contract jobs in Ohio look for? The top searched job categories for Call Center Contract jobs in Ohio are:
What cities in Ohio are hiring for Call Center Contract jobs? Cities in Ohio with the most Call Center Contract job openings:
Call Center Contract jobs near you
Infographic showing various Call Center Contract job openings in Ohio as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,420 per year, or $17 per hour.

Call Center Representative

LHH US

Cincinnati, OH

$19 - $20/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Call Center Representative
LHH Recruitment Solutions is partnering with our client to hire a Call Center Representative for a contract-to-hire opportunity in Cincinnati, Ohio. This is a fully onsite position to start, with the potential to transition to a remote schedule after approximately six months of successful permanent employment.
Location: Cincinnati, OH (Onsite)
Schedule: Monday-Friday, 7:50 AM - 5:00 PM
Pay: $19.00-$20.00 per hour
Employment Type: Contract-to-Hire
As a Call Center Representative, you will serve as the first point of contact for customers, assisting with service-related questions, account inquiries, billing concerns, scheduling requests, and issue resolution. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and can provide exceptional customer service over the phone.
Responsibilities
  • Answer a high volume of inbound customer calls professionally and efficiently
  • Assist customers with account questions, service requests, billing inquiries, and scheduling needs
  • Accurately document customer interactions and updates within company systems
  • Explain services, policies, procedures, and account information clearly
  • Research and resolve customer concerns while providing excellent service
  • Partner with internal departments to ensure timely resolution of customer requests
  • Meet established productivity, attendance, and quality standards
Qualifications
  • Previous call center or customer service experience required
  • Strong communication and active listening skills
  • Ability to manage multiple tasks while navigating various computer systems
  • Comfortable working in a fast-paced, high-volume call center environment
  • Detail-oriented with strong problem-solving abilities
  • Dependable with excellent attendance and professionalism
Preferred Qualifications
  • Experience in a service-based, utility, transportation, or logistics environment
  • Background handling billing inquiries or account resolution
  • Familiarity with CRM platforms or customer service software
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements
Pay Details: $19.00 to $20.00 per hour
Search managed by: Bianca Kimble
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.