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Entry Level Call Center Jobs in Ohio (NOW HIRING)

Nexxaworks

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Nexxaworks

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

New

Elevare Branding

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Elevare Branding

Call Center Representative

Dayton, OH · On-site

$15.50 - $19.50/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Nexxaworks

Call Center Representative

Dayton, OH · On-site

$15.50 - $19.50/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

New

Mister Sparky

Customer Support Call Taker

Englewood, OH · On-site

$16 - $18/hr

Reports to the Call Center Manager. JOB DUTIES * Answers incoming client telephone calls and ... Confirmation of next day appointments Requirements (Entry Level) Must-Haves: * Strong verbal and ...

Mister Sparky

Customer Support Call Taker

Englewood, OH · On-site

$16 - $18/hr

Reports to the Call Center Manager. JOB DUTIES * Answers incoming client telephone calls and ... Confirmation of next day appointments Requirements (Entry Level) MustHaves: * Strong verbal and ...

Alphabe Insight Inc

Warehouse Associate

Cincinnati, OH · On-site

$15.25 - $18.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Alphabe Insight

Warehouse Associate

Cincinnati, OH · On-site

$15.25 - $18.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA. This entry-level position is ideal for individuals looking to build a ...

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All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Ohio

Entry Level Call Center information

See Ohio salary details

$10

$17

$23

How much do entry level call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level call center in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I work in an entry level call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication and customer service. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the field.

How do you get an entry level call center job with no experience?

To get an entry level call center job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the industry. Highlight any relevant soft skills on your resume, such as problem-solving and patience, and consider obtaining certifications like customer service or call center training to improve your chances of being hired.

How to work in an entry level call center for beginners?

To work in an entry-level call center, beginners should develop strong communication and active listening skills, familiarize themselves with customer service software, and demonstrate a positive attitude. Prior experience is not required, but having basic computer skills and the ability to handle stressful situations can improve job performance. Training is typically provided to teach company protocols and product knowledge.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Ohio?

The most popular types of Call Center jobs in Ohio are:

What cities in Ohio are hiring for Entry Level Call Center jobs?

Cities in Ohio with the most Entry Level Call Center job openings:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 14% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,420 per year, or $17 per hour.

Call Center Representative

Entertainment Travel Associates

Columbus, OH • On-site

$15 - $18.75/hr

Other

Medical, Dental, Vision, PTO

Posted 7 days ago

Job description

Job Description: We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA. This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Responsibilities

  • Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
  • Provide clear, accurate, and timely information about company services and processes.
  • Handle a high volume of calls while maintaining professionalism and efficiency.
  • Document customer interactions and update records in internal systems.
  • Escalate complex issues to the appropriate department when necessary.
  • Follow up with customers to ensure resolution and satisfaction.

Qualifications:
Qualifications

  • Qualifications:
  • High School Diploma or equivalent (required).
  • Strong verbal communication and active listening skills.
  • Excellent problem-solving abilities and attention to detail.
  • Basic computer proficiency, including Microsoft Office and call center systems.
  • Ability to multitask and remain calm in a fast-paced environment.

Additional Information

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional development and advancement

Apply