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Entry Level Call Center Jobs in Ohio (NOW HIRING)

Dawson

Receptionist, Customer Care Associate

Columbus, OH · On-site

$45K/yr

  • Medical

  • Dental

  • Vision

  • Life

Receptionist Administrative Customer Care Three entry level positions Positions just opened 5/15/26 First to mention, this is not a call center position. This is a nationally know company with ...

1101 Marketing

Kiosk Sales Representatives

Blue Ash, OH · On-site

$37K - $50K/yr

  • PTO

We do NOT provide telemarketing services, or a call center environment. We do NOT do door to door or business to business sales. Our Agency provides: * Entry Level Training * No glass ceilings

11th Hour Staffing, Inc

Recruiter - Hybrid

Tipp City, OH · On-site

  • Retirement

  • PTO

... entry-level to executive, spanning across all industries. As a Recruiter, you will support all ... Staffing/recruiting or Call Center experience in a fast-paced environment helpful. * Ability to ...

1101 Marketing

Kiosk Sales Representatives

Blue Ash, OH · On-site

$37K - $50K/yr

  • PTO

We do NOT provide telemarketing services, or a call center environment. We do NOT do door to door or business to business sales. Our Agency provides: * Entry Level Training * No glass ceilings

The LaSalle Group

Manager of Data Engineering

Columbus, OH · On-site

$140K - $160K/yr

  • Medical

  • Dental

  • Vision

... from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human ...

The Evo Group

Marketing Coordinator #CoolJob

Columbus, OH · On-site

$41K - $56K/yr

This is a competitive position that starts at entry level but offers rapid advancement towards a ... call center, telemarketing, housekeeping, babysitting, as an administrative assistant, account ...

The Evo Group

Marketing Coordinator #CoolJob

Columbus, OH

$41K - $56K/yr

This is a competitive position that starts at entry level but offers rapid advancement towards a ... call center, telemarketing, housekeeping, babysitting, as an administrative assistant, account ...

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All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Ohio

Entry Level Call Center information

See Ohio salary details

$10

$17

$23

How much do entry level call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level call center in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

How do you get an entry level call center job with no experience?

To get an entry level call center job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the industry. Highlight any relevant soft skills on your resume, such as problem-solving and patience, and consider obtaining certifications like customer service or call center training to improve your chances of being hired.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

How to work in an entry level call center for beginners?

To work in an entry-level call center, beginners should develop strong communication and active listening skills, familiarize themselves with customer service software, and demonstrate a positive attitude. Prior experience is not required, but having basic computer skills and the ability to handle stressful situations can improve job performance. Training is typically provided to teach company protocols and product knowledge.

Can I work in an entry level call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication and customer service. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the field.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Ohio?

The most popular types of Call Center jobs in Ohio are:

What cities in Ohio are hiring for Entry Level Call Center jobs?

Cities in Ohio with the most Entry Level Call Center job openings:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 14% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,420 per year, or $17 per hour.

Technical Support Specialist

The Reynolds and Reynolds Company

Dayton, OH • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Reynolds and Reynolds rating

8.4

Company rating: 8.4 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

88th of 244 rated software companies

Job description

Position Description
The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resolution of issues.
Requirements
Associate degree or equivalent in related field; Strong customer service skills; Analytical thinker; Troubleshooting and problem solving skills; Oral and written communication skills
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation, sick days, and holidays
- Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.
Company perks, including:
- Referral bonuses
- Professional development and training
- Promotion from within
-Associate discounts for cell phones, cars, computers, entertainment, and much more
Facility amenities, including:
- An onsite dining facility offering complimentary breakfast and lunch
- A fitness center
- An onsite medical center
- A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

What Reynolds and Reynolds employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Reynolds and Reynolds logo

About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866

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