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3Rd Shift Call Center Jobs in Ohio (NOW HIRING)

Savard Group

Call Center Rep

Cincinnati, OH · On-site

$650/wk

CALL CENTER REPRESENTATIVE $650+ WEEKLY Join SAVARD Personnel Group - where your skills are valued ... Must be able to pass a background check Shifts: * 2nd shift 2p-1030p3p-1130p4p-1230a 3rd shift 11p ...

Savard Group

Call Center Rep

Cincinnati, OH · On-site

$650/wk

CALL CENTER REPRESENTATIVE $650+ WEEKLY Join SAVARD Personnel Group - where your skills are valued ... Must be able to pass a background check Shifts: * 2nd shift 2p-1030p3p-1130p4p-1230a 3rd shift 11p ...

Savard Personnel Group

Call Center Rep

Cincinnati, OH

$650/wk

CALL CENTER REPRESENTATIVE $650+ WEEKLY Join SAVARD Personnel Group - where your skills are valued ... Must be able to pass a background check Shifts: * 2nd shift 2p-1030p 3p-1130p 4p-1230a 3rd shift ...

AllianceOne

Call Center Supervisor

Maumee, OH · On-site

$17/hr

Follow all steps of TOPS to manage their team and their shift on a daily basis to ensure 80% of ... Minimum 1 years of call center management /leadership experience (Supervisor or Team lead) or 3 ...

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3Rd Shift Call Center information

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$10

$17

$23

How much do 3rd shift call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for 3rd shift call center in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a 3rd shift call center?

A 3rd shift call center job refers to working late-night or overnight hours, typically starting in the evening and ending early in the morning. Employees in these roles handle customer service, technical support, or sales calls during hours when most daytime staff are off-duty. This shift is essential for companies that provide 24/7 support to customers in different time zones. 3rd shift workers often receive shift differentials or higher pay rates due to the non-traditional hours.

What are the key skills and qualifications needed to thrive as a 3rd shift call center representative?

To thrive as a 3rd Shift Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency are typically required for managing calls and logging information efficiently. Dependability, resilience, and the ability to remain calm under pressure are crucial soft skills for handling late-night inquiries and challenging customer interactions. These skills ensure consistent customer support, accurate issue resolution, and smooth operations during non-standard hours.

What are some unique challenges faced by 3rd shift call center representatives, and how can they be managed effectively?

Working the 3rd shift in a call center can present unique challenges, such as adjusting to an overnight schedule, maintaining energy levels, and balancing personal life. Representatives may also handle a higher volume of urgent or escalated calls due to the after-hours nature of the shift. To manage these challenges, it’s important to establish a consistent sleep routine, use strategies for staying alert during shifts, and take advantage of support resources or wellness programs offered by employers. Team collaboration and communication with supervisors are also key to addressing any concerns and ensuring a positive work environment.

What is the difference between 3Rd Shift Call Center vs Customer Service Representative?

Aspect3Rd Shift Call CenterCustomer Service Representative
Work HoursTypically overnight or late-night shiftsDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often noisy and fast-pacedOffice or remote, customer-facing interactions
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Common CertificationsNone required, but customer service training helpfulNone required, customer service training optional

Both roles involve assisting customers via phone or online, requiring strong communication skills. The main difference lies in the work hours and environment, with 3Rd Shift Call Center jobs occurring overnight in a call center setting, while Customer Service Representatives often work during regular business hours in office or remote environments.

What are the most commonly searched types of Call Center jobs in Ohio?

The most popular types of Call Center jobs in Ohio are:

What are popular job titles related to 3Rd Shift Call Center jobs in Ohio?

For 3Rd Shift Call Center jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching 3Rd Shift Call Center jobs in Ohio look for?

The top searched job categories for 3Rd Shift Call Center jobs in Ohio are:

What cities in Ohio are hiring for 3Rd Shift Call Center jobs?

Cities in Ohio with the most 3Rd Shift Call Center job openings:

3Rd Shift Call Center jobs near you
Infographic showing various 3Rd Shift Call Center job openings in Ohio as of August 2026, with employment types broken down into 61% Full Time, 23% Part Time, 8% Contract, and 8% Nights. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $35,420 per year, or $17 per hour.

Call Center Rep

Cincinnati, OH • On-site

Savard Labor
See more jobs at Savard Laborexternal

$650/wk

Other

Re-posted 24 days ago

Job description

Call Center Rep

CALL CENTER REPRESENTATIVE $650+ WEEKLY Join Savard Personnel Group - where your skills are valued! Key Requirements: Handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and providing an overall positive experience. The ideal candidate is a strong communicator who can multitask, stay organized, and remain professional in a fast-paced environment. Answer incoming calls and respond to customer inquiries in a timely and professional manner Make outbound calls as needed for follow-ups or customer outreach Provide accurate information regarding products, services, and policies Resolve customer concerns and escalate issues when necessary Document all customer interactions in the system Maintain a high level of customer satisfaction and professionalism Must be able to pass a background check Shifts: 2nd shift 2p-1030p3p-1130p4p-1230a 3rd shift 11p-730a12a-830a Duration: PERM

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