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Restaurant Call Center Jobs in Ohio (NOW HIRING)

Test Center Administrator (FT)

Fairborn, OH

$12.50 - $15/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Test Center Administrator (FT)

Worthington, OH · On-site

$12.25 - $15/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Test Center Administrator (FT)

Fairborn, OH

$12.50 - $15/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Test Center Administrator (PT)

Mentor, OH

$11.75 - $14.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Test Center Administrator (PT)

Worthington, OH · On-site

$12.25 - $15/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Test Center Administrator (PT)

Mentor, OH

$11.75 - $14.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Test Center Administrator (PT)

Mentor, OH · On-site

$11.75 - $14.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Test Center Administrator (FT)

Fairborn, OH · On-site

$12.50 - $15/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

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Showing results 1-20

Restaurant Call Center information

See Ohio salary details

$10

$17

$23

How much do restaurant call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for restaurant call center in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a restaurant call center?

A Restaurant Call Center job involves handling inbound and outbound calls for a restaurant or restaurant chain. Responsibilities typically include taking customer orders, answering menu-related inquiries, processing reservations, handling complaints, and providing general assistance. Agents must have strong communication skills, knowledge of the restaurant's offerings, and the ability to work efficiently in a fast-paced environment. This role helps improve customer service and streamline operations for restaurants.

What types of calls and tasks will I handle as a restaurant call center representative?

As a Restaurant Call Center representative, you'll primarily handle inbound and outbound calls related to reservations, order placements, delivery inquiries, menu questions, and occasionally customer feedback or complaints. You may also be responsible for updating reservation systems, coordinating with restaurant staff to ensure accurate order fulfillment, and providing information about promotions or special events. Teamwork is important, as you'll often collaborate with front-of-house managers, kitchen staff, and delivery partners to resolve issues quickly. This role offers valuable experience in customer service and can provide a pathway to supervisory or management positions within hospitality organizations.

What are the key skills and qualifications needed to thrive in the restaurant call center position, and why are they important?

To thrive as a Restaurant Call Center representative, you need excellent communication skills, attention to detail, and the ability to handle high call volumes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, POS software, and basic computer applications is typically required for this role. Strong listening skills, patience, and a customer-focused attitude set top performers apart. These skills ensure efficient and positive customer interactions, accurate order processing, and smooth restaurant operations.

Can I get a restaurant call center job with no experience?

Restaurant call center jobs often do not require prior experience, as training is typically provided on the job. Strong communication skills, a friendly attitude, and basic computer knowledge are usually sufficient for entry-level positions. Employers may also look for reliability and the ability to handle customer inquiries effectively.

What are the most commonly searched types of Restaurant Call Center jobs in Ohio?

The most popular types of Restaurant Call Center jobs in Ohio are:

What are popular job titles related to Restaurant Call Center jobs in Ohio?

For Restaurant Call Center jobs in Ohio, the most frequently searched job titles are:

Infographic showing various Restaurant Call Center job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $35,420 per year, or $17 per hour.

Call Center (Lead Generation) Representative

Window Nation

Highland Hills, OH • On-site

$18.75/hr

Full-time

Posted 2 days ago

New


Window Nation rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 55 rated home improvement suppliers and fitters


Job description

Highland Hills / Beachwood, OH | $18.75/hour + Monthly Performance Bonuses | Full-Time, Onsite

Turn your customer service experience into an opportunity to earn more and grow with Window Nation. As a Call Center Representative, you'll connect with potential customers by phone, qualify their interest, and schedule appointments for our sales team.

No sales or call center experience? That's okay. If you've worked with customers in retail, restaurants, hospitality, customer service, or a similar environment, we'll provide paid training.

Schedule: Mon, Wed, Thurs & Fri, 12 PM-9 PM | Sat, 8:30 AM-5:30 PM
Days Off: Tuesday & Sunday
Saturday availability and the full posted schedule are required.

What You'll Do:
  • Make outbound calls and engage potential customers in friendly, professional conversations
  • Ask questions to understand customer needs, qualify interest, and schedule in-home sales appointments
  • Accurately enter and update customer information in our CRM systems
  • Work toward individual and team lead and appointment goals
  • Learn how to confidently handle questions and objections while working in a supportive, team-focused environment
What You Need:

Minimum qualifications:

  • High school diploma, GED, or equivalent
  • At least 1 year of experience working with customers, such as retail, restaurant/food service, hospitality, customer service, call center, telemarketing, or a similar environment
  • Ability to reliably work the full posted schedule onsite in Highland Hills
 
You'll Be a Good Fit If You:
  • Communicate clearly and confidently with different types of people
  • Are comfortable using a computer while talking with customers
  • Can learn and navigate new systems and software
  • Are dependable and motivated by goals
  • Enjoy a fast-paced, team-oriented environment
  • Are coachable and willing to learn
Why Window Nation?

At Window Nation, strong performance can lead to greater earning potential and opportunities to grow. You'll receive paid training and ongoing coaching while working alongside a team that's focused on improving and succeeding together.

You don't need previous sales or call center experience to build a career here. If you bring strong people skills, reliability, and the motivation to hit goals, we'll help you develop the rest.

Ready to Put Your People Skills to Work?

If you're dependable, motivated by goals, comfortable talking with customers, we'd like to hear from you.

Apply today to join Window Nation's Highland Hills Call Center team.

Our Highland Hills/Beachwood location is conveniently located near I-271 and I-480 and is accessible from Warrensville Heights, Bedford, Maple Heights, Garfield Heights, Shaker Heights, Cleveland Heights, Cleveland, and surrounding east-side communities.

$18.75 - $18.75 an hour
  • Starting pay: $18.75/hour
  • Monthly performance bonus opportunities in addition to your base pay
  • Pay progression after 12 months
  • Paid training from day one
 
 
 
Window Nation cultivates a culture of inclusionthat respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team - one that makes good decisions, drives innovation, and delivers better business results. 
 
At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. 
 
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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