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Part Time Restaurant Call Center Jobs in Ohio (NOW HIRING)

Compass Group

CALL CENTER OPERATOR

Garfield Heights, OH · On-site

$19/hr

* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights, OH 44125. Note: online applications accepted ...

Compass Group

CALL CENTER OPERATOR

Garfield Heights, OH · On-site

$19/hr

* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights, OH 44125. Note: online applications accepted ...

prometric

Test Center Administrator (PT)

Mentor, OH

$11.75 - $14.25/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS:

prometric

Test Center Administrator (PT)

Worthington, OH

$12.25 - $15/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS:

prometric

Test Center Administrator (PT)

Worthington, OH

$12.25 - $15/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS:

prometric

Test Center Administrator (PT)

Mentor, OH

$11.75 - $14.25/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS:

Prometric

Test Center Administrator (PT)

Mentor, OH · On-site

$16.80/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS:

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All JobsRestaurant Call Center JobsPart Time Restaurant Call Center JobsPart Time Restaurant Call Center Jobs in Ohio

Part Time Restaurant Call Center information

What is a part time restaurant call center?

A part time restaurant call center job involves answering phone calls for a restaurant, taking customer orders, handling reservations, and providing information about the menu or services. Employees in this role may also resolve customer inquiries and coordinate with restaurant staff to ensure accurate and timely service. This position typically requires good communication skills, basic computer proficiency, and the ability to work flexible hours, including evenings and weekends.

How does a part time restaurant call center agent typically collaborate with in-house restaurant staff to ensure orders and reservations are accurate?

Part-time restaurant call center agents work closely with in-house staff by communicating customer orders, special requests, and reservation details in real time through the restaurant’s ordering system or direct messaging tools. They often coordinate with kitchen and front-of-house teams to confirm availability, clarify any ambiguities, and relay updates to customers as needed. Regular check-ins and clear documentation help prevent mistakes and ensure a smooth guest experience. Effective teamwork and communication are essential to minimize errors and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a part time restaurant call center representative, and why are they important?

To thrive as a Part Time Restaurant Call Center Representative, you need strong communication skills, attention to detail, and the ability to handle customer inquiries efficiently, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and online ordering platforms is typically required. Patience, active listening, and problem-solving abilities help you stand out in delivering excellent customer service and managing high call volumes. These skills and qualities are vital for fulfilling customer needs accurately and ensuring a positive experience that reflects well on the restaurant.

What is the difference between Part Time Restaurant Call Center vs Part Time Restaurant Host?

AspectPart Time Restaurant Call CenterPart Time Restaurant Host
Primary RoleHandling customer inquiries, reservations, and support via phone or onlineGreeting guests, managing seating, and coordinating reservations in person
Work EnvironmentCall center or office setting, often remote or shared workspaceFront-of-house restaurant environment, in-person interaction
Required SkillsCommunication, customer service, basic computer skillsInterpersonal skills, organization, hospitality knowledge
Common CertificationsCustomer service training, sometimes food safetyNone typically required, hospitality experience preferred

While both roles involve customer interaction in the restaurant industry, the Part Time Restaurant Call Center focuses on remote communication and reservation support, whereas the Part Time Restaurant Host manages in-person guest seating and front-of-house operations. The choice depends on whether you prefer working behind a desk or directly engaging with restaurant guests.

What are the most commonly searched types of Restaurant Call Center jobs in Ohio? The most popular types of Restaurant Call Center jobs in Ohio are:
What cities in Ohio are hiring for Part Time Restaurant Call Center jobs? Cities in Ohio with the most Part Time Restaurant Call Center job openings:
Part Time Restaurant Call Center jobs near you

CALL CENTER OPERATOR

Compass Group

Garfield Heights, OH • On-site

$19/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

338th of 483 rated business services

Job description

  • We have several openings for a part-time CALL CENTER OPERATOR position.
  • Location: Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights, OH 44125. Note: online applications accepted only.
  • Schedule: Shifts could include 6-1:30pm, 7-11am and 3-7pm
  • Requirement: Some call center/food service experience
  • Pay Range: $17.00 per hour to $19.00 per hour.

 

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

 

Job Summary


Summary:   Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.  
Essential Duties and Responsibilities:

  • Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
  • Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
  • Responsive to patient’s needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
  • Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
  • Interacts with nursing to ensure patients’ diet prescriptions are accurate, and patients’ food needs are met.
  • Adheres to facility confidentiality and patient’s rights policy as outlined in the facility’s HIPAA policies and procedures.
  • Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
  • Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
  • Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
  • Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Applications are accepted on an ongoing basis. 
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. 

Morrison Healthcare maintains a drug-free workplace. 

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