ZipRecruiter

Log In

1

Assistant Csr Jobs in Ohio (NOW HIRING)

My Pet's Vet - Morrow

Vet Assistant/CSR

Morrow, OH

$12.75 - $15.75/hr

My Pet's Vet is looking for a Customer Service Representative/Vet Assistant with growth opportunities at Baker House Animal Hospital in Morrow, OH. At My Pet's Vet, our main goal is to create a happy ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Akron, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Develop and maintain strong product knowledge to assist customers effectively * Collaborate with ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Akron, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Develop and maintain strong product knowledge to assist customers effectively * Collaborate with ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Develop and maintain strong product knowledge to assist customers effectively * Collaborate with ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Lakewood, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Develop and maintain strong product knowledge to assist customers effectively * Collaborate with ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Develop and maintain strong product knowledge to assist customers effectively * Collaborate with ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Lakewood, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Develop and maintain strong product knowledge to assist customers effectively * Collaborate with ...

Alphabe Insight

Customer Service Representative

Cincinnati, OH · On-site

$15.25 - $21/hr

Customer Service Representative At Linked Light Pulse, we're not just a sales company; we're your ... Provide accurate information about products, services, and company policies * Assist customers with ...

XPO

Customer Service Representative

Columbus, OH

$22.10 - $25.42/hr

Recognize and resolve documentation errors * Assist customers with inquiries, including tracing ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...

XPO Logistics

Customer Service Representative

Columbus, OH · On-site

$22.10 - $25.42/hr

Recognize and resolve documentation errors * Assist customers with inquiries, including tracing ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...

next page

Showing results 1-20

All JobsCsr JobsAssistant Csr JobsAssistant Csr Jobs in Ohio

Assistant Csr information

What are some typical challenges faced by an assistant CSR and how can they effectively manage them?

Assistant CSRs (Customer Service Representatives) often handle high volumes of customer inquiries, which can be challenging when balancing speed with quality service. They may also encounter difficult or upset customers, requiring strong communication and problem-solving skills. To manage these challenges, it's important to stay organized, use active listening, and follow established protocols for escalation. Regular training and support from team members can help Assistant CSRs continuously improve their performance and adapt to changing customer needs.

What is an assistant CSR?

Assistant CSRs, or Assistant Customer Service Representatives, are entry-level professionals who support customer service operations in a company. Their duties typically include answering customer inquiries, processing orders, handling basic complaints, and assisting senior customer service staff. They play a key role in ensuring customer satisfaction by providing timely and accurate information. Assistant CSRs often work in call centers, retail stores, or offices, and their role may vary depending on the industry. This position is a great starting point for those looking to build a career in customer service.

What is the difference between Assistant Csr vs Customer Service Representative?

AspectAssistant CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, retail, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across retail, telecom, banking, and service industriesCommon in retail, telecom, banking, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched for customer support jobs and roles

The Assistant Csr and Customer Service Representative roles share similar environments and industry usage, focusing on customer support. The Assistant Csr often supports senior staff and handles administrative tasks, while the Customer Service Representative directly interacts with customers. Both roles require similar credentials and are vital in customer-facing industries, making them closely related in job searches and career paths.

What are the key skills and qualifications needed to thrive as an assistant CSR, and why are they important?

To thrive as an Assistant Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude are essential soft skills for handling customer inquiries and diffusing challenging situations. These skills ensure efficient issue resolution, positive customer experiences, and contribute to the overall success of the organization.
What are the most commonly searched types of Csr jobs in Ohio? The most popular types of Csr jobs in Ohio are:
What cities in Ohio are hiring for Assistant Csr jobs? Cities in Ohio with the most Assistant Csr job openings:
Assistant Csr jobs near you

Vet Assistant/CSR

My Pet's Vet - Morrow

Morrow, OH

$12.75 - $15.75/hr

Full-time

Re-posted 3 days ago

Job description

My Pet's Vet is looking for a Customer Service Representative/Vet Assistant with growth opportunities at Baker House Animal Hospital in Morrow, OH. At My Pet’s Vet, our main goal is to create a happy and positive work culture. We achieve this by creating flexible work schedules, establishing good workflow and labor appropriation within the hospital, acknowledging achievements using frequent pay evaluations, assisting with continuing education, and rewarding all staff members through bonus programs. Most of all we want to provide the best care possible to our patients, in turn, giving you a sense of pride in your work. Join us in upholding and preserving our company’s motto “Healthy Pets and Happy Parents!” Apply today!

Your basic duties as a CSR are:

  • Greeting Clients
  • Answering Phones
  • Differentiating Between Routine and Emergency Cases
  • Scheduling Appointments
  • Admitting and Checking Out Patients
  • Processing Payments
  • Communicating Information Between the Clients and Our Staff

Your basic duties as a Vet Assistant are:

  • Take great care of our patients
  • Restraint of patients during procedures
  • Cleaning kennels, exam rooms and treatment tables
  • Run and set up lab tests
  • Set up and clean up before/after surgery
  • Unload inventory
  • Assists in taking digital x-rays
  • Work closely in support of our Veterinary Technicians and Doctors

Qualifications and Skills

  • We are looking for a candidate who has at least one year of experience in the animal care industry
  • Excellent customer communication skills.
  • Motivated and passionate about helping animals is a must
  • Education: High School or Equivalent
  • Experience using multiple-line telephone systems.
  • Excellent animal-handling skills
  • Ability to properly restrain patients
  • Ability to complete assigned tasks in the time allotted without direct supervision.
  • Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
  • Excellent interpersonal communication skills.
  • A commitment to outstanding client service.
  • Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.

Company Benefits and Perks

  • Flexible Schedule
  • Free Wellness Plans for Personal Pets
  • Employee Training Programs with Completion Bonus
  • Profit Sharing Bonus
  • Paid Time Off
  • 401(k) Plan with Matching Contributions
  • Health, Dental, and Vision Plans
  • Short- and Long-Term Disability Plans
  • Life, Accident, and Critical Illness Plans

E04JI802t67j40993sv