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Assistant Csr Jobs (NOW HIRING)

Aire Serv

Office Assistant / CSR

NC · On-site

$13.75 - $18.75/hr

Customer Service Representative / Office Assistant Location: Supply, NC (Holden Beach) About Us At Aire Serv Heating & Cooling, we take pride in helping our customers breathe easy. As a locally owned ...

5th HQ

Administrative Assistant/CSR

Pompano Beach, FL

$16 - $18/hr

We are seeking a versatile and dedicated Admin/Customer Service Specialist for our of our clients ... Review invoices and potentially learn to process deposits. * Assist with various tasks as needed ...

Singer Industrial

Customer Service Rep

Pasadena, TX

$13.75 - $18.75/hr

... processing order. * Assist Customer Service Representative (CSR) in process improvements and ... participate in ongoing training classes. * Correspond with customers and vendors regarding open ...

FastSigns

Sales Administrative Assistant/CSR

San Jose, CA · On-site

$24 - $26/hr

Health insurance FASTSIGNS ® of San Jose-Campbell is hiring for a Sales Administrative Assistant/CSR to join our team! FASTSIGNS ® is a leading provider of custom signage and graphics solutions ...

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How much do assistant csr jobs pay per hour?

As of May 29, 2026, the average hourly pay for assistant csr in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Customer Service Representative, and why are they important?

To thrive as an Assistant Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude are essential soft skills for handling customer inquiries and diffusing challenging situations. These skills ensure efficient issue resolution, positive customer experiences, and contribute to the overall success of the organization.

What are some typical challenges faced by an Assistant CSR and how can they effectively manage them?

Assistant CSRs (Customer Service Representatives) often handle high volumes of customer inquiries, which can be challenging when balancing speed with quality service. They may also encounter difficult or upset customers, requiring strong communication and problem-solving skills. To manage these challenges, it's important to stay organized, use active listening, and follow established protocols for escalation. Regular training and support from team members can help Assistant CSRs continuously improve their performance and adapt to changing customer needs.

What are Assistant CSRs?

Assistant CSRs, or Assistant Customer Service Representatives, are entry-level professionals who support customer service operations in a company. Their duties typically include answering customer inquiries, processing orders, handling basic complaints, and assisting senior customer service staff. They play a key role in ensuring customer satisfaction by providing timely and accurate information. Assistant CSRs often work in call centers, retail stores, or offices, and their role may vary depending on the industry. This position is a great starting point for those looking to build a career in customer service.

What is the difference between Assistant Csr vs Customer Service Representative?

AspectAssistant CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, retail, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across retail, telecom, banking, and service industriesCommon in retail, telecom, banking, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched for customer support jobs and roles

The Assistant Csr and Customer Service Representative roles share similar environments and industry usage, focusing on customer support. The Assistant Csr often supports senior staff and handles administrative tasks, while the Customer Service Representative directly interacts with customers. Both roles require similar credentials and are vital in customer-facing industries, making them closely related in job searches and career paths.

What cities are hiring for Assistant Csr jobs? Cities with the most Assistant Csr job openings:
What are the most commonly searched types of Csr jobs? The most popular types of Csr jobs are:
What states have the most Assistant Csr jobs? States with the most job openings for Assistant Csr jobs include:
Assistant Csr jobs near you

Assistant Customer Service Representative

C. Winchell Agency, Inc.

Central City, PA

$14.25 - $19.50/hr

Other

Posted 15 days ago

Job description

Description : Established in 1975, this 2nd generation, family-owned agency specializing in all insurance products: home, business and auto. Agency is searching for an Administrative Customer Service Representative who can print ID cards, certifications and more. Will also assist with renewals. Requirements : Valid Property & Casualty License, preferred, but will train and send to be licensed. IMS System experience, preferred.

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