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Assistant Csr Jobs (NOW HIRING)

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a ... * Assist customers with order placement, tracking, and issue resolution. * Collaborate with ...

Valley Perinatal Services

Customer Service Rep

San Jose, CA · On-site

$18.75 - $25.50/hr

Customer Service Representative Valley Services is a family owned residential and construction ... Answer incoming calls, emails, and messages to assist customers with order placements, billing ...

C&L Autobody LLC

NJ · On-site

$19 - $23/hr

Then you're an excellent fit for the customer service representative position at our company! You ... assist customers with questions and/or concerns. • Troubleshoot with your team on any info ...

Talent Groups

Customer Service Representative

New Haven, CT · On-site

$16 - $21.75/hr

Contact Center Representatives will handle complex inquiries involving Membership/Fraternal ... IVR, Soft-Phone, Call Back Assist * CRM * Customer-Focused, Empathy, Service-Minded, Flexible, Task ...

AtWork Group

CSR

Knoxville, TN · On-site

$15.25 - $20.75/hr

Job Title: Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type ... Greet and assist customers over the phone, and via emailProcess transactions and account inquiries ...

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Assistant Csr information

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How much do assistant csr jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for assistant csr in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What are some typical challenges faced by an assistant CSR and how can they effectively manage them?

Assistant CSRs (Customer Service Representatives) often handle high volumes of customer inquiries, which can be challenging when balancing speed with quality service. They may also encounter difficult or upset customers, requiring strong communication and problem-solving skills. To manage these challenges, it's important to stay organized, use active listening, and follow established protocols for escalation. Regular training and support from team members can help Assistant CSRs continuously improve their performance and adapt to changing customer needs.

What is an assistant CSR?

Assistant CSRs, or Assistant Customer Service Representatives, are entry-level professionals who support customer service operations in a company. Their duties typically include answering customer inquiries, processing orders, handling basic complaints, and assisting senior customer service staff. They play a key role in ensuring customer satisfaction by providing timely and accurate information. Assistant CSRs often work in call centers, retail stores, or offices, and their role may vary depending on the industry. This position is a great starting point for those looking to build a career in customer service.

What is the difference between Assistant Csr vs Customer Service Representative?

AspectAssistant CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, retail, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across retail, telecom, banking, and service industriesCommon in retail, telecom, banking, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched for customer support jobs and roles

The Assistant Csr and Customer Service Representative roles share similar environments and industry usage, focusing on customer support. The Assistant Csr often supports senior staff and handles administrative tasks, while the Customer Service Representative directly interacts with customers. Both roles require similar credentials and are vital in customer-facing industries, making them closely related in job searches and career paths.

What are the key skills and qualifications needed to thrive as an assistant CSR, and why are they important?

To thrive as an Assistant Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude are essential soft skills for handling customer inquiries and diffusing challenging situations. These skills ensure efficient issue resolution, positive customer experiences, and contribute to the overall success of the organization.

What cities are hiring for Assistant Csr jobs?

Cities with the most Assistant Csr job openings:

What are the most commonly searched types of Csr jobs?

The most popular types of Csr jobs are:

What states have the most Assistant Csr jobs?

States with the most job openings for Assistant Csr jobs include:

Assistant Csr jobs near you

Customer Service Representative

Tyler Johnson Insurance - Allstate

Walnut Creek, CA • On-site

$18.25 - $24.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Benefits:

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

About the Role: Our Allstate agency is seeking a dependable and customer-focused Customer Service Representative to support our growing client base. This role is centered on helping customers with their policies, answering questions, and ensuring they receive a smooth and positive service experience.

If you enjoy helping people, solving problems, and building strong relationships with customers, this position offers a stable and rewarding opportunity within the insurance industry.

Position Overview: As a Customer Service Representative, you will assist customers with policy questions, updates, billing inquiries, and general account support. You will play an important role in maintaining strong relationships with policyholders and helping ensure they have the coverage and service they need.

Responsibilities:

Assist customers with policy questions and coverage information

Process policy updates, renewals, and documentation requests

Respond to customer inquiries by phone, email, and other communication channels

Maintain accurate records and follow agency procedures

Support the sales team with customer follow-ups and administrative tasks

Provide friendly and efficient service that builds long-term customer relationships

Qualifications:

Customer service experience preferred

Strong communication and problem-solving skills

Detail-oriented with good organizational abilities

Positive attitude and customer-first mindset

Willingness to obtain insurance licensing

Compensation & Opportunity:

Competitive compensation

Training and development support

Stable full-time schedule

Opportunity to grow within the agency

Apply