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Assistant Csr Jobs (NOW HIRING)

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We ... You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ...

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Under the supervision of the Team Lead, the Customer Service ... Using the scripts and systems available to them, they assist customers with their questions and ...

Customer Service Representative Sharpcontra is a forward-thinking solutions company dedicated to ... Provide clear, professional, and courteous customer support via phone and email. * Assist customers ...

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Assistant Csr information

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How much do assistant csr jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for assistant csr in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

Is CSR a good entry level position?

A Customer Service Representative (CSR) position is often considered a good entry-level job because it requires minimal prior experience and helps develop communication, problem-solving, and interpersonal skills. It can serve as a stepping stone to other roles in customer support, sales, or management, often with opportunities for on-the-job training and certifications. However, the role can be repetitive and may involve high-pressure situations depending on the company and industry.

What are some typical challenges faced by an Assistant CSR and how can they effectively manage them?

Assistant CSRs (Customer Service Representatives) often handle high volumes of customer inquiries, which can be challenging when balancing speed with quality service. They may also encounter difficult or upset customers, requiring strong communication and problem-solving skills. To manage these challenges, it's important to stay organized, use active listening, and follow established protocols for escalation. Regular training and support from team members can help Assistant CSRs continuously improve their performance and adapt to changing customer needs.

What are Assistant CSRs?

Assistant CSRs, or Assistant Customer Service Representatives, are entry-level professionals who support customer service operations in a company. Their duties typically include answering customer inquiries, processing orders, handling basic complaints, and assisting senior customer service staff. They play a key role in ensuring customer satisfaction by providing timely and accurate information. Assistant CSRs often work in call centers, retail stores, or offices, and their role may vary depending on the industry. This position is a great starting point for those looking to build a career in customer service.

How can I make 2000 a week working from home?

An Assistant CSR can potentially earn $2,000 a week by working full-time, handling high-volume customer service tasks, and gaining experience in specialized areas like technical support or sales. Increasing earnings may involve developing strong communication skills, using CRM tools, and seeking roles with higher pay rates or performance bonuses. Consistent productivity and possibly taking on additional shifts or freelance opportunities can also contribute to reaching this income level.

What is the difference between Assistant Csr vs Customer Service Representative?

AspectAssistant CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, retail, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across retail, telecom, banking, and service industriesCommon in retail, telecom, banking, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched for customer support jobs and roles

The Assistant Csr and Customer Service Representative roles share similar environments and industry usage, focusing on customer support. The Assistant Csr often supports senior staff and handles administrative tasks, while the Customer Service Representative directly interacts with customers. Both roles require similar credentials and are vital in customer-facing industries, making them closely related in job searches and career paths.

What job makes $10,000 a month without a degree?

An Assistant Customer Service Representative (CSR) typically does not earn $10,000 a month without significant experience or specialized skills. High-paying roles in sales, real estate, or entrepreneurship can reach that level without a degree, but they often require strong communication skills, networking, and proven performance. Most jobs offering $10,000 monthly income without a degree involve commission-based pay or business ownership.

Why is Gen Z struggling to get jobs?

Assistant CSR roles often require strong communication skills and customer service experience, but Gen Z job seekers may face challenges such as limited work experience, high competition, and evolving employer expectations. Additionally, some employers prioritize soft skills and digital literacy, which can impact hiring decisions for entry-level positions.

What are the key skills and qualifications needed to thrive as an Assistant Customer Service Representative, and why are they important?

To thrive as an Assistant Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude are essential soft skills for handling customer inquiries and diffusing challenging situations. These skills ensure efficient issue resolution, positive customer experiences, and contribute to the overall success of the organization.
What cities are hiring for Assistant Csr jobs? Cities with the most Assistant Csr job openings:
What are the most commonly searched types of Csr jobs? The most popular types of Csr jobs are:
What states have the most Assistant Csr jobs? States with the most job openings for Assistant Csr jobs include:
Customer Service Representative

Customer Service Representative

Kolb Electric

Lorton, VA • On-site

$16.25 - $22/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 6 days ago


Job description

Job description

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 years, and we are seeking experienced Customer Service Representatives to be a critical part of our fast-paced and quality-driven electrical service business. Our dedicated team serves property management, commercial, and residential clients throughout Maryland, DC, and Virginia. In this exciting and rewarding position, the Customer Service Representatives will support our Service Managers, Dispatchers, and Electricians.  This team member must be extremely detailed and customer service oriented. Recent college grads with prior service office experience are encouraged to apply. You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake/Suggestive Sales/Outbound Calls. This is a full-time position, 5 days a week. Wage will be aggressive and commensurate with experience.

Property Management experience is a huge plus. Our high-energy, team-oriented environment provides excellent career opportunities for professional and personal growth, as this position can lead to additional opportunities within our supportive organization. If you have sophisticated communication skills, meticulous attention to detail, and desire for a fulfilling career and not just a job, we are excited to hear from you.

Duties and Responsibilities for Administrative Assistants/Customer Service Representatives Include:

  • Daily phone and email interaction with customers, vendors, and Employees
  • Provide customer service that is polite, kind, and  friendly. Be prepared to assist in providing best in class service
  • Able to multi-task, communicate effectively and operate in a fast-paced environment
  • Provide support where necessary from a service and administrative perspective
  • Responsible for assisting with the following: AR, Scheduling, Dispatch, Filing, Customer Service
  • Other duties as needed for success that may arise from time to time

Requirements

  • 3-5 years Customer Service or related experience preferred
  • Strong experience with Microsoft Office products
  • Rapid data entry and/or Service Management Software experience a PLUS
  • Personable and customer focused demeanor
  • Drug and Background Screen required
  • Three (3) Professional work experience references required

Benefits

  • Excellent compensation
  • Comprehensive benefits including health, life, & dental insurance, 401K, and paid time off
  • Great career growth potential
  • Opportunity to work for a growing, prominent organization