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Seasonal Csr Jobs (NOW HIRING)

Customer Service Rep (Seasonal)

Oak Bluffs, MA

$19.50 - $26.25/hr

Seasonal Customer Service Representative Seastreak, and its expanding fleet of High-Speed State of The Art Catamaran ferries, operates seasonally out of New Bedford with services to Martha's Vineyard ...

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Seasonal Csr information

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How much do seasonal csr jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for seasonal csr in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What are Seasonal CSRs?

Seasonal Customer Service Representatives (Seasonal CSRs) are temporary employees hired by companies to assist with customer inquiries, orders, and support during peak business periods, such as holidays or busy seasons. Their main responsibilities include answering customer questions, resolving issues, processing transactions, and sometimes handling returns or complaints. Seasonal CSRs help ensure a positive customer experience when demand is higher than usual. These positions typically last for a few weeks to several months, depending on the employer's needs.

What is the difference between Seasonal Csr vs Customer Service Representative?

AspectSeasonal CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentTemporary, seasonal settings, often retail or holiday periodsPermanent or temporary, various industries including retail, telecom, banking
Employer & Industry UsageRetail, e-commerce, holiday salesRetail, telecommunications, finance, hospitality
Search & Comparison IntentFocus on seasonal roles, temporary employmentFocus on ongoing customer service careers

Seasonal CSRs typically work during peak seasons like holidays, with temporary contracts, while Customer Service Representatives often hold permanent roles providing ongoing support. Both roles require similar skills and training but differ mainly in duration and employment type.

What are some common challenges faced by Seasonal Customer Service Representatives, and how can they be addressed?

Seasonal Customer Service Representatives often experience high call volumes and time-sensitive requests, especially during peak seasons like holidays. Adapting quickly to company systems and policies is essential, as training periods are usually brief. Building strong communication skills and staying organized can help manage stress and ensure efficient service. Team collaboration and asking for support from supervisors or experienced colleagues can also make a significant difference in overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Seasonal Customer Service Representative (CSR), and why are they important?

To thrive as a Seasonal CSR, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and basic office applications is often required. Outstanding communication, patience, and adaptability help you excel in resolving customer issues during peak business periods. These skills ensure efficient customer support and a positive experience, which are critical for business success during high-demand seasons.
More about Seasonal Csr jobs
What cities are hiring for Seasonal Csr jobs? Cities with the most Seasonal Csr job openings:
What are the most commonly searched types of Csr jobs? The most popular types of Csr jobs are:
What states have the most Seasonal Csr jobs? States with the most job openings for Seasonal Csr jobs include:
Infographic showing various Seasonal Csr job openings in the United States as of June 2026, with employment types broken down into 37% Full Time, 60% Part Time, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,987 per year, or $15.9 per hour.
Seasonal Customer Service Representative

Seasonal Customer Service Representative

A. Duie Pyle, Inc.

Devens, MA • On-site

$15.50 - $20/hr

Full-time

Posted 11 days ago


A. Duie Pyle rating

7.8

Company rating: 7.8 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

88th of 341 rated logistics


Job description

As a Seasonal Customer Service Representative for Pyle you will be interacting with customers (both internal and external) via phone, fax and e-mail to provide information in response to general inquiries, resolving issues, and handling requests.

Start time: 8:00 AM; Monday-Friday

Position Summary: 

As a Seasonal Customer Service Representative for Pyle you will be interacting with customers (both internal and external) via phone, fax and e-mail to provide information in response to general inquiries, resolving issues, and handling requests.

The responsibilities of the position include, but are not limited to:

  • Scheduling pick-ups, tracing shipments, providing shipment ETAs, rate quotes, and or freight charges
  • Coordinating with internal departments as well as partners, delivery agents, brokers, and container stations to schedule shipments and handle customer issues
  • Scheduling delivery appointments and handle re-consignments
  • Coordinating communication with customers, drivers, and Accounts Receivable regarding Driver Collect and C.O.D. shipments
  • Ensuring the accurate billing of shipments
  • Compiling and delivering custom reports; performing daily audits of reports
  • Documenting all customer interactions for follow up and record keeping purposes
  • Assisting customers with “My Pyle” registration and utilization of our web site
  • Meeting the standards for all Key Performance Indicators (Call Quality, Process Knowledge Assessment, Adherence to Schedule, “Make Busy” %, Contacts per Hour)

To be qualified for this position, you must possess the following:

  • Experience in a fast-paced work environment; strong attention to detail
  • Strong familiarity with MS Office (Word, Excel and Outlook); basic typing skills
  • Ability to prioritize tasks and meet deadlines; work effectively as an individual contributor and or as part of a team
  • Willingness to maintain a flexible schedule to meet the needs of the business, including but not limited to early mornings, evenings, and non-traditional holidays

The following skillsets are preferred, but not required:

  • Minimum 1 year of prior customer service experience

For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


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About A. Duie Pyle

Sourced by ZipRecruiter

A. Duie Pyle is the Northeast's premier integrated supply chain solutions provider ideally equipped in servicing the congested Northeast metropolitan region. Family-owned since 1924, A. Duie Pyle provides engineered logistics solutions and consultative services utilizing our vast network of LTL Service Centers, strategically located warehouses, Dedicated fleet operations and specialized Truckload services through Pyle Logistics.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

West Chester, PA, US

Year founded

1924