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Full Time Csr Jobs (NOW HIRING)

ExpressWay

Full-Time Customer Service Rep

Albert Lea, MN · On-site

$14.75 - $20.25/hr

Position Title: Full-time Customer Service Representative Reports To: Store Manager and Assistant Manager Job Objective: This position is responsible for positive and courteous customer engagement ...

Capstone Logistics

Customer Service Rep

Boothwyn, PA · On-site

$15.50 - $21.25/hr

Customer Service Rep. Capstone Logistics is looking for a full-time Customer Service Representative to join our team. In this role you'll be responsible for providing excellent customer service to ...

Capstone Logistics

Customer Service Rep

Boothwyn, PA · On-site

$15.50 - $21.25/hr

Customer Service Rep. Capstone Logistics is looking for a full-time Customer Service Representative to join our team. In this role you'll be responsible for providing excellent customer service to ...

Ernie's Auto Body

Customer Service Representative

Hayward, WI · On-site

$14.75 - $20.25/hr

Ernie's Auto Body is looking for a full-time Customer Service Representative for immediate availability. The ideal candidate will be outgoing, organized, friendly, detail oriented, and has a ...

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Full Time Csr information

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How much do full time csr jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for full time csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a full time CSR?

Full time CSRs, or Customer Service Representatives, are professionals who work directly with customers to answer questions, resolve issues, and provide information about products or services. Working full time typically means they have a set schedule, usually around 35-40 hours per week, and may handle customer inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction and help maintain a positive company reputation.

What are the key skills and qualifications needed to thrive as a full time customer service representative (CSR), and why are they important?

To thrive as a Full Time CSR, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Excellent listening, patience, and adaptability help you excel in addressing diverse customer needs and resolving conflicts. These skills are crucial for maintaining customer satisfaction, building loyalty, and supporting overall business success.

What are some common challenges full time customer service representatives (CSRs) face, and how can they effectively handle them?

Full Time CSRs often encounter challenges such as managing high call volumes, addressing difficult or upset customers, and adapting to frequent changes in company policies or products. To handle these effectively, it's helpful to stay organized, maintain a positive attitude, and utilize active listening skills. Many organizations offer training and support systems, such as mentoring or knowledge bases, to help CSRs navigate complex situations. Building good relationships with team members and supervisors can also provide valuable support and reduce stress during busy periods.

What is the difference between Full Time Csr vs Part Time Csr?

AspectFull Time CsrPart Time Csr
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
Employment StatusFull-time employment with benefitsPart-time employment, usually without full benefits
CertificationsOften requires customer service experience and communication skillsSimilar requirements, may require less experience
Work EnvironmentOffice or call center settingSimilar environment, flexible schedules

Full Time Customer Service Representatives (CSRs) work longer hours with full benefits, focusing on consistent customer support. Part Time CSRs work fewer hours, often with limited or no benefits, providing flexible customer service coverage. Both roles require strong communication skills and experience in customer service, but full-time positions typically demand more availability and commitment.

What cities are hiring for Full Time Csr jobs?

Cities with the most Full Time Csr job openings:

What are the most commonly searched types of Csr jobs?

The most popular types of Csr jobs are:

What states have the most Full Time Csr jobs?

States with the most job openings for Full Time Csr jobs include:

What are popular job titles related to Full Time Csr jobs?

For Full Time Csr jobs, the most frequently searched job titles are:

Full Time Csr jobs near you
Infographic showing various Full Time Csr job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Full Time Customer Service Representative

Durham, NC • On-site

Animal Protection Society of Durham
11 - 50 employees
Learn more about Animal Protection Society of Durhamexternal

$18 - $21/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Assist visitors, adopters, foster families, volunteers, and pet owners by answering inquiries and providing support.

  • Help families find and adopt pets, and assist pet owners with reclaiming lost animals.

  • Maintain accurate records, process transactions, and collaborate with shelter teams to support shelter operations.

Job description

JOIN THE APS TEAM.
FULL-TIME CUSTOMER SERVICE REPRESENTATIVE.
Animal Protection Society of Durham (APS).
Durham, NC.

Do you love helping people as much as you love helping animals?.

The Animal Protection Society of Durham is looking for a compassionate, energetic, and customer-focused Full-Time Customer Service Representative to join our Lifesaving Programs team. This is more than a front desk position—it's an opportunity to make a direct impact on the lives of animals and the people who care for them.

As the first point of contact for visitors, adopters, foster families, volunteers, and pet owners, you will play a critical role in creating positive experiences while supporting APS's mission of protecting and improving the lives of animals in our community.

WHAT YOU'LL DO:
  • Help families find their new best friend through the adoption process.
  • Assist pet owners with reclaiming lost pets.
  • Answer phones, emails, and visitor inquiries with professionalism and compassion.
  • Provide education on responsible pet ownership and available community resources.
  • Maintain accurate records and process transactions.
  • Collaborate with Animal Care, Medical, Behavior, and Volunteer teams to support shelter operations.
  • Assist with special events, promotions, and community outreach efforts.

WHAT WE'RE LOOKING FOR:
  • Exceptional customer service and communication skills.
  • Ability to remain calm and professional in fast-paced or emotionally sensitive situations.
  • Strong organizational and multitasking abilities.
  • Passion for animal welfare and helping people.
  • Attention to detail and accurate data entry skills.
  • Positive, team-oriented attitude.

PREFERRED QUALIFICATIONS:
  • Previous animal shelter, veterinary, rescue, or animal welfare experience.
  • Bilingual candidates strongly encouraged to apply.
  • Experience with Chameleon or similar shelter management software.
  • Knowledge of animal behavior and positive reinforcement practices.

REQUIREMENTS:
  • High School Diploma or GED required.
  • Ability to lift up to 40 pounds.
  • Ability to handle animals of varying sizes and temperaments.
  • Ability to stand for extended periods and work in a busy shelter environment.
  • Availability to work weekends and flexible schedules based on operational needs.

WHY APS?:
At APS, every day brings an opportunity to save lives, support families, and strengthen our community. We are a team of dedicated professionals, volunteers, and animal advocates who work together to create positive outcomes for animals in need.

If you are passionate about animals, enjoy helping people, and thrive in a mission-driven environment, we'd love to hear from you.

Apply today and help make a difference—one animal, one family, and one community at a time.

Animal Protection Society of Durham.
2117 E. Club Blvd.
Durham, NC 27704.

APS of Durham is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees and applicants.