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Full Time Csr Jobs in Alabama (NOW HIRING)

MCI Careers

$15.75 - $21.50/hr

Do you enjoy helping customers and creating positive experiences? We're hiring a Full-Time Customer Service Representative to provide exceptional support and ensure every customer receives ...

New

QCHI

Customer Service Representative

Hueytown, AL · On-site

$14/hr

  • PTO

LendNation is looking for an energetic, positive full-time Customer Service Representative to join our team! This position will work at Branch 4128 located at 1913 26th Ave, STE B, Hueytown, AL 35023.

QCHI

Customer Service Representative

Birmingham, AL · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lend Nation is looking for an energetic, positive Full-Time Customer Service Representative to join our team! This position will work at Branch 4110 located at 72 Green Springs Hwy Birmingham, AL ...

QCHI

Customer Service Representative

Athens, AL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lend Nation is looking for an energetic, positive Full-Time Customer Service Representative to join our team! This position will work at Store 4106 located at 211 Hwy 31 S Athens, AL 35611. The ...

QCHI

Customer Service Representative

Huntsville, AL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Branch 4130 located at 2714 Clinton Ave West, Huntsville, AL ...

QCHI

Customer Service Representative

Huntsville, AL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lend Nation is looking for an energetic, positive Full-Time Customer Service Representative to join our team! This position will work at Branch 4129 located at 2615 Memorial Pkwy NW, Suite A&B ...

Circle K Stores, Inc.

Customer Service Representative

Cottondale, AL · On-site

$14.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 2723731: 4513 University Blvd E, Cottondale, Alabama 35453 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want you to ...

Circle K

Customer Service Representative

Pelham, AL · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 2704888: 630 Cahaba Valley Rd, Pelham, Alabama 35124 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want you to join ...

Circle K

Customer Service Representative

Cottondale, AL

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 2723731: 4513 University Blvd E, Cottondale, Alabama 35453 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want you to ...

Circle K

Customer Service Representative

Dothan, AL · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 2723643: 4196 Ross Clark Cir, Dothan, Alabama 36303 Shift Availability Days (Weekdays Only) Time Type Full time Customer Service Representative We want you to join our team as a Customer ...

Circle K

Customer Service Representative

Mobile, AL

$16 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 2707740: 4880 Schillinger Rd S, Mobile Pj, Alabama 36619 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you ...

Circle K

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 2709323: 7131 University Dr, Huntsville, Alabama 35806 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want you to ...

Circle K

Customer Service Representative

Hoover, AL

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 2723813: 3640 Lorna Rd, Hoover, Alabama 35216 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you to join ...

Circle K

Customer Service Representative

Anniston, AL

$14.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 2723665: 800 S Quintard Ave, Anniston, Alabama 36201 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want you to join ...

Circle K

Customer Service Representative

Grand Bay, AL

$14.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 2707735: 9440 Grand Bay Wilmer Rd S, Grand Bay, Alabama 36541 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We ...

Circle K

Customer Service Representative

Moody, AL

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 2704891: 2110 Moody Pkwy, Moody, Alabama 35004 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you to join our ...

Circle K

Customer Service Representative

Dothan, AL

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 2721552: 302 Ross Clark Cir, Dothan, Alabama 36303 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want you to join ...

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All JobsCsr JobsFull Time Csr JobsFull Time Csr Jobs in Alabama

Full Time Csr information

What are the key skills and qualifications needed to thrive as a full time customer service representative (CSR), and why are they important?

To thrive as a Full Time CSR, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Excellent listening, patience, and adaptability help you excel in addressing diverse customer needs and resolving conflicts. These skills are crucial for maintaining customer satisfaction, building loyalty, and supporting overall business success.

What are some common challenges full time customer service representatives (CSRs) face, and how can they effectively handle them?

Full Time CSRs often encounter challenges such as managing high call volumes, addressing difficult or upset customers, and adapting to frequent changes in company policies or products. To handle these effectively, it's helpful to stay organized, maintain a positive attitude, and utilize active listening skills. Many organizations offer training and support systems, such as mentoring or knowledge bases, to help CSRs navigate complex situations. Building good relationships with team members and supervisors can also provide valuable support and reduce stress during busy periods.

What is the difference between Full Time Csr vs Part Time Csr?

AspectFull Time CsrPart Time Csr
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
Employment StatusFull-time employment with benefitsPart-time employment, usually without full benefits
CertificationsOften requires customer service experience and communication skillsSimilar requirements, may require less experience
Work EnvironmentOffice or call center settingSimilar environment, flexible schedules

Full Time Customer Service Representatives (CSRs) work longer hours with full benefits, focusing on consistent customer support. Part Time CSRs work fewer hours, often with limited or no benefits, providing flexible customer service coverage. Both roles require strong communication skills and experience in customer service, but full-time positions typically demand more availability and commitment.

What is a full time CSR?

Full time CSRs, or Customer Service Representatives, are professionals who work directly with customers to answer questions, resolve issues, and provide information about products or services. Working full time typically means they have a set schedule, usually around 35-40 hours per week, and may handle customer inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction and help maintain a positive company reputation.

What are the most commonly searched types of Csr jobs in Alabama?

The most popular types of Csr jobs in Alabama are:

What cities in Alabama are hiring for Full Time Csr jobs?

Cities in Alabama with the most Full Time Csr job openings:

Full Time Csr jobs near you
Infographic showing various Full Time Csr job openings in Alabama as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Full Time | Customer Service Representative

Guideway Care

Birmingham, AL • On-site

$14/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Job description

About Guideway Care*
Guideway Care is The Patient Activation Company™. We don't just "engage" patients; we activate them. By utilizing our proprietary Motivational Patient Guidance (MPG) model and AI-powered technology, we resolve the practical and psychological barriers that prevent patients from taking their "next right action."™
Job Summary:
We are seeking motivated individuals who are eager to join the healthcare industry. As a member of our Contact Center Team, you will have the opportunity to deliver one-on-one customer service support to patients all over the United States. The key tasks include telephone interactions with patients, documentation of patient interactions, and the ability to work well with the patients and providers to optimize patient care.
Essential Functions:
  • Answer telephone promptly and in a polite and professional manner
  • Obtain and enter accurate demographic information into electronic medical record
  • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
  • Seeks and supports changes in call flow processes and communication services. Suggests improvements and participates in organized efforts to improve service levels
  • Meets and exceeds call volume standards
  • Adheres to all HIPAA policies
  • Adheres to all Sequence Health policies
  • Direct calls to other departments as needed
  • Use sound judgment in handling calls, especially with upset patients
  • Understanding of when to escalate calls to physicians/practice manager/triage nurse
  • Make reminder calls as requested
  • Make calls to reschedule appointments when necessary
  • Provide assistance with call backs and other projects as call volume permits
  • Manage multiple clients in a fast-paced enviroment
  • Handle high volume of phone calls, with a minimum of 6 hours per shift
  • Any other duties necessary to drive our values, fulfill our mission, and abide by our company values
  • This role requires regular, reliable attendance during scheduled hours, as consistent presence is essential to performing the core duties of the position.

Required Skills/Abilities:
  • 1+ years of healthcare, sales, or customer service experience - preferably in a contact center environment
  • 1+ years experience working in a call center preferred
  • 1+ years experience working in a medical or healthcare environment preferred
  • Previous medical scheduling experience preferred
  • Proficient using Microsoft Office Suite (Excel, Word, and Outlook) and Internet
  • Ability to handle confidential and sensitive information
  • Ability to handle a "call center" environment: work quickly and multi-task
  • Ability to multi-task using several systems and multiple monitors at the same time
  • Proficient with technology, software applications, and phone systems
  • Exceptional verbal and written communication skills - positive and proactive, works collaboratively with others to identify opportunities to improve results
  • Immigration or work visa sponsorship will not be provided

Supervisory Responsibilities: None
Travel Requirements: 0%
Work Authorization:
  • Guideway Care does not offer Immigration or work visa sponsorship

Total Rewards:
The salary for this role is $14 per hour and being offered remotely
In addition, team members enjoy ...
Structured career growth opportunities with potential pay increases of approximately 3% at key employment milestones based on performance, quality, attendance, and business needs. Eligible increases are generally reviewed quarterly.
Benefits package including:
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Flexible Spending Account (FSA),
  • Company paid short- and long-term disability,
  • Employee Assistance Program,
  • Life Insurance,
  • Accident insurance,
  • and other voluntary benefit programs for employees and their eligible dependents.
  • 401(k) retirement plan with a company match

Essential Duties and Responsibilities
  • Able to work remotely at home in a private HIPAA compliant workspace
  • Able to house company equipment needed to perform job
  • Broadband Internet Access
    • Internet download speed must be at least 24 mbps and upload speed at least 4 mbps
  • Immigration or work visa sponsorship will not be provided
  • Physical Demands:
    • Ability to hear in normal range and wear a headset / earpiece
    • Good visual acuity to read computer screens, scripts, forms etc.
    • May sit 100% of the time when taking calls
  • Access to the electronic medical record (EMR) system may require the use of your personal mobile device for authentication purposes.

We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.
Guideway Care requires all candidates to successfully complete a background check, drug screening, and identity verification process, including third-party checks and real-time confirmation, prior to employment to ensure a secure and consistent candidate experience.
* Guideway Care is the parent company of Sequence Health. This position is employed by Sequence Health.

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