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Csr Manager Jobs in Alabama (NOW HIRING)

Cahaba Management & Consulting

CSR

Decatur, AL

$14 - $16/hr

Manage and prioritize multiple concerns simultaneously. * Provide appropriate and correct ... Customer Service Representative Preferred Qualifications * High School diploma. * Previous customer ...

Cahaba Management & Consulting

CSR

Decatur, AL

$14 - $16/hr

Manage and prioritize multiple concerns simultaneously. * Provide appropriate and correct ... Customer Service Representative Preferred Qualifications * High School diploma. * Previous customer ...

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Csr Manager information

See Alabama salary details

$22.2K

$52.6K

$91.5K

How much do csr manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for csr manager in Alabama is $52,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $63,400.00 per year, depending on experience, location, and employer.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What do customer service representative managers do?

Customer Service Representative Managers oversee and coordinate customer service teams to ensure high-quality support and customer satisfaction. They handle staff training, performance monitoring, and process improvements, often using customer management software. Strong leadership, communication skills, and knowledge of company policies are essential for this role.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.
What are the most commonly searched types of Csr jobs in Alabama? The most popular types of Csr jobs in Alabama are:
What cities in Alabama are hiring for Csr Manager jobs? Cities in Alabama with the most Csr Manager job openings:
Csr Manager jobs near you
Infographic showing various Csr Manager job openings in Alabama as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $52,569 per year, or $25.3 per hour.

Customer Service Representative

BlueScope Steel

Rainsville, AL • On-site

$13.25 - $18/hr

Other

Medical, Life, Retirement, PTO

Posted 4 days ago

Job description

Customer Service Representative

BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future – we look forward to hearing them!

The Customer Service Representative assists the Project Manager with field calls. The Representative receives initial reports of field issues from customers (Builders). The Customer Service Representative manages the life cycle of the field issue which includes, investigating the issue, collaborating with other functions of the business to determine the resolution, and serving as the contact for the customer (Builder) throughout the claims process.

Job Duties

  • Contribute to providing services and products with Zero Defects
  • Respond to field issues reported by the Builders and problem solve field issues to resolve claims by reviewing plans, specifications, scope, COGS, job folder, and clarification
  • Work with Manufacturing and Shipping on completing parts orders as well as processing job adds, shortages, and errors through Compass and BSP. Write change orders and ensure they flow properly through the business.
  • Collaborate with Manufacturing, Engineering, and Project Management to determine final resolution
  • Track and follow-up on status of claims. Document potential claim issues and provide Project Managers with back-up information for submitted claims
  • Complete claims analysis and develop training on results of root cause analysis. Create field call tracking matrix for complex multi-phase projects. Hold communication meetings with internal and external personnel to bring all claims and errors to completion.
  • Facilitate communications with Builder during claims investigation and resolution process

Education & Experience Qualifications

Minimum:

  • Associate’s or 2-year technical degree
  • 3 years of related work experience in detailing, project clarification, project assistant or project management
  • Experience with Pre-Engineered Metal Building practices, including parts order entry processes and reading architectural and VPC construction drawings

Preferred:

  • 4+ years of relevant work experience
  • 2+ years of pre-engineered metal building (PEMB) experience
  • AutoCAD experience

The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.

The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement.

EEO: Employer/M/F/Disabled/Protected Veteran

BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.

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