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Full Time Csr Jobs in Minnesota (NOW HIRING)

ExpressWay

Full-Time Customer Service Rep

Springfield, MN · On-site

$16 - $17/hr

Pay Range: $16.00-$17.00 per hour Position Title: Full-time Customer Service Representative Reports To: Store Manager and Assistant Manager Job Objective: This position is responsible for positive ...

ExpressWay

Full-Time Customer Service Rep

Springfield, MN · On-site

$15 - $20.50/hr

Position Title: Full-time Customer Service Representative Reports To: Store Manager and Assistant Manager Job Objective: This position is responsible for positive and courteous customer engagement ...

Mr. Appliance

Customer Service Representative

Rogers, MN · On-site

$18 - $20/hr

We are looking for a full-time Customer Service Representatives in our Rogers office Monday-Friday from 9:30am-6pm. This is not a remote work opportunity. Apply today! If you value working with ...

PetSuites

Customer Service Representative

Eagan, MN

$12 - $15/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

PetSuites

Customer Service Representative

Lakeville, MN · On-site

$13 - $14/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

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All JobsCsr JobsFull Time Csr JobsFull Time Csr Jobs in Minnesota

Full Time Csr information

See Minnesota salary details

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$18

$26

How much do full time csr jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for full time csr in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a full time customer service representative (CSR), and why are they important?

To thrive as a Full Time CSR, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Excellent listening, patience, and adaptability help you excel in addressing diverse customer needs and resolving conflicts. These skills are crucial for maintaining customer satisfaction, building loyalty, and supporting overall business success.

What are some common challenges full time customer service representatives (CSRs) face, and how can they effectively handle them?

Full Time CSRs often encounter challenges such as managing high call volumes, addressing difficult or upset customers, and adapting to frequent changes in company policies or products. To handle these effectively, it's helpful to stay organized, maintain a positive attitude, and utilize active listening skills. Many organizations offer training and support systems, such as mentoring or knowledge bases, to help CSRs navigate complex situations. Building good relationships with team members and supervisors can also provide valuable support and reduce stress during busy periods.

What is the difference between Full Time Csr vs Part Time Csr?

AspectFull Time CsrPart Time Csr
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
Employment StatusFull-time employment with benefitsPart-time employment, usually without full benefits
CertificationsOften requires customer service experience and communication skillsSimilar requirements, may require less experience
Work EnvironmentOffice or call center settingSimilar environment, flexible schedules

Full Time Customer Service Representatives (CSRs) work longer hours with full benefits, focusing on consistent customer support. Part Time CSRs work fewer hours, often with limited or no benefits, providing flexible customer service coverage. Both roles require strong communication skills and experience in customer service, but full-time positions typically demand more availability and commitment.

What is a full time CSR?

Full time CSRs, or Customer Service Representatives, are professionals who work directly with customers to answer questions, resolve issues, and provide information about products or services. Working full time typically means they have a set schedule, usually around 35-40 hours per week, and may handle customer inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction and help maintain a positive company reputation.
What are the most commonly searched types of Csr jobs in Minnesota? The most popular types of Csr jobs in Minnesota are:
What cities in Minnesota are hiring for Full Time Csr jobs? Cities in Minnesota with the most Full Time Csr job openings:
Full Time Csr jobs near you
Infographic showing various Full Time Csr job openings in Minnesota as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Full-Time Customer Service Rep

Staples Enterprises, Inc.

Springfield, MN

$16 - $17/hr

Full-time

Medical, Dental, Retirement

Re-posted 14 days ago

Job description

Pay Range: $16.00-$17.00 per hour


Position Title: Full-time Customer Service Representative

Reports To: Store Manager and Assistant Manager

Job Objective:

This position is responsible for positive and courteous customer engagement through operating the cash register and electronic scanner to itemize and total customers' purchase, receive payment, and assist in bagging purchases. This position reports to and receives direction from the Store Manager and Assistant Manager. Primary duties include ensuring proper and efficient store operations during the assigned shift within Company policies and procedures and in such a manner that contributes to the increased profitability of the store and exhibits commitment to customer service. 

Principal Duties and Responsibilities:

  • Greet customers and promote outstanding customer service with all guests and associates.
  • Responsible for accurate cash handling. Accepting money and providing change to customers.
  • Assist in training new hires and offering guidance and coaching when necessary.
  • Cash management including opening and closing registers, preparing deposits, and reconciling cash drawers.
  • Handle customer complaints, take prompt and appropriate action to resolve the problem, or determining when to escalate the problem to management.
  • Drive sales through effective communication with customers.
  • Complete any paperwork required. Keep accurate logs of transactions as necessary.
  • Inform supervisor of equipment breakdowns or adjustments that are required.
  • Follow appropriate food-handling procedures.
  • Work with visual marketing making sure that shelves and racks are stocked, clean, and neat.
  • Strong attention to detail and problem-solving skills. Staff is responsible for the upkeep and appearance of every part of the store including restrooms and storefront.
  • Follow all procedures on daily duties including closing and opening procedures and ensuring that all transactions are correct, and all mistakes are noted or fixed.
  • Adhere to all City, County, and State regulations, policies, laws, and ordinances.
  • Protect store assets by being aware of security processes, checking ID's when appropriate, and being alert and aware of the behavior of people in the store.
  • Maintain and develop Staples Enterprises, Inc's corporate image and reputation via ethical activities, confidentiality, and great customer service.
  • Continuous improvement through self-development and educational training and attend all training sessions required by law and the Company.

Qualifications of the Position:

  • High school diploma or GED preferred.
  • Excellent customer service skills.
  • Strong communication skills.
  • Ability to read and follow written instructions.
  • Able to work in a fast-paced environment.
  • Physically able to perform light to medium lifting (50 lbs.), pushing, pulling, reaching, bending, and walking.
  • Ability to manage and prioritize a variety of activities simultaneously.
  • Ability to stand for several hours at a time.
  • Must be available to work days, evenings, weekends, and holidays.
  • Exposure to outside weather conditions and walk-in cooler and freezers frequently.
  • Ability to handle raw, frozen, and cooked food products, where applicable.
  • Ability to work with nuts and other allergens.


General description of benefits offered:

  • Health Insurance and Dental Plan.
  • Section 125 Cafeteria Plan
  • Accrued paid-time-off.
  • 401K benefits with employer match.


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