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Assistant Csr Jobs (NOW HIRING)

Axelon

Customer Service Rep

White Plains, NY · Hybrid

$16.50 - $22.50/hr

Customer Service Rep Hybrid 8+ Month Contract Pay: 20/hr, W 2 Open to White Plains, NY; Glastonbury ... Assist customer-facing team to deliver prompt, convenient, and professional customer service to ...

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How much do assistant csr jobs pay per hour?

As of May 30, 2026, the average hourly pay for assistant csr in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Customer Service Representative, and why are they important?

To thrive as an Assistant Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude are essential soft skills for handling customer inquiries and diffusing challenging situations. These skills ensure efficient issue resolution, positive customer experiences, and contribute to the overall success of the organization.

What are some typical challenges faced by an Assistant CSR and how can they effectively manage them?

Assistant CSRs (Customer Service Representatives) often handle high volumes of customer inquiries, which can be challenging when balancing speed with quality service. They may also encounter difficult or upset customers, requiring strong communication and problem-solving skills. To manage these challenges, it's important to stay organized, use active listening, and follow established protocols for escalation. Regular training and support from team members can help Assistant CSRs continuously improve their performance and adapt to changing customer needs.

What are Assistant CSRs?

Assistant CSRs, or Assistant Customer Service Representatives, are entry-level professionals who support customer service operations in a company. Their duties typically include answering customer inquiries, processing orders, handling basic complaints, and assisting senior customer service staff. They play a key role in ensuring customer satisfaction by providing timely and accurate information. Assistant CSRs often work in call centers, retail stores, or offices, and their role may vary depending on the industry. This position is a great starting point for those looking to build a career in customer service.

What is the difference between Assistant Csr vs Customer Service Representative?

AspectAssistant CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, retail, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across retail, telecom, banking, and service industriesCommon in retail, telecom, banking, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched for customer support jobs and roles

The Assistant Csr and Customer Service Representative roles share similar environments and industry usage, focusing on customer support. The Assistant Csr often supports senior staff and handles administrative tasks, while the Customer Service Representative directly interacts with customers. Both roles require similar credentials and are vital in customer-facing industries, making them closely related in job searches and career paths.

What cities are hiring for Assistant Csr jobs? Cities with the most Assistant Csr job openings:
What are the most commonly searched types of Csr jobs? The most popular types of Csr jobs are:
What states have the most Assistant Csr jobs? States with the most job openings for Assistant Csr jobs include:
Assistant Csr jobs near you
Medical Assistant - CSR

Medical Assistant - CSR

St. Joseph's/Candler

Savannah, GA

$19.28/hr

Full-time

Posted 10 days ago

St. Joseph's/Candler Health System rating

6.0

Company rating: 6.0 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

  • Position Summary
    • The Medical Assistant/CSR abides by the company’s specified boundaries of duty and follows and implements the rules and regulations set forth by the standards of practice as applicable. The Medical Assistant performs only those acts, functions or tasks that the employee is qualified, trained, knowledgeable and/or skilled to perform, per the direct order and supervision of the Provider on duty as allowable by the Provider’s delegation authority. The Medical Assistant accepts responsibility for individual actions and continued competence. The employee will complete all competency and proficiency training required by company policy.
  • Education
    • Medical Assistant program as applicable per state requirements - Required
  • Experience
    • 1-2 Years - Preferred
  • License & Certification
    • Medical Assistant diploma or nationally recognized Medical Assistant certification via one of the certifying boards listed here - Required 
      • AAH Registered Medical Assistant - RMA (AAH)
      • AAMA Certified Medical Assistant - CMA (AAMA)
      • AMCA Medical Assistant Certification - MAC
      • AMT Registered Medical Assistant - RMA
      • NAHP Nationally Registered Certified Medical Assistant - NRCMA
      • NCCT National Certified Medical Assistant - NCMA
      • NHA Certified Clinical Medical Assistant - CCMA
    • Basic Life Support (BLS) - Required
  • Core Job Functions
    • Maintains appropriate clinical standards. Follows the policy and procedures as written in the Company Policy and Procedure Manual.
    • Recognizes the patient’s individual rights and cultural diversity; aid the patients in their right to be informed and to participate in making decisions in all aspects of their medical care and treatment.
    • Administers appropriate high-quality patient-focused health care.
    • Patient care functions may include triage/check-in assessment and discharge, CLIA waived point of care testing, medication administration per direct order and supervision of the provider, wound care, splinting application and other treatments ordered by the provider.
    • Medical Assistants are permitted to perform the duty of peripheral venipuncture per the direct order and supervision of the provider on duty under specific state legislation. Some states require the medical assistant to hold a phlebotomy certificate prior to performing peripheral venipuncture.
    • Initiates a patient education plan according to the individualized needs of the patient as prescribed by physician, including patient and family instruction; ensures that all aspects of care have respect for personal values and beliefs and are focused on the individual needs of each patient.
    • Maintains all clinical documentation, including quality control and compliance logs required by company policy and applicable regulatory agencies.
    • Accurately, efficiently, and completely document all clinical patient care data.
    • Utilizes all equipment, supplies, facilities, and resources of the Company in a prudent and efficient manner.
    • Assists nurse and provider on duty at all times during a shift, including, but not limited to, the unpacking of supplies and maintaining the general aesthetics of the clinic. Cleans instruments and equipment per company guidelines, maintains stock in all exam rooms before, during, and after each shift. Assists in turning over exam rooms, procedure rooms, and treatment rooms immediately after a patient is discharged from that room and assisting non-ambulatory patients to and from the building as well as other duties as assigned.
    • Participates in department quality improvement activities, staff educational programs, attends departmental meetings, and demonstrates and maintains clinical competency in the delivery of patient care services in accordance with Company guidelines.
    • Follows all scripting provided for patient interactions.
    • Receives incoming telephone calls with provided scripting, exercises judgment to prioritize calls, and courteously direct calls to the appropriate personnel in a prudent and efficient manner.
    • Greets patients in a friendly manner and collects insurance card and Identification. Communicate with patient you are verifying their insurance. Respectfully asks the patient to fill out the patient information form to obtain and record name, address, age, persons to notify in case of emergency, attending Physician, pharmacy, and individual or insurance company responsible for payment of bill.
    • Enters patient admitting information into computer and adds patient on clinic schedule.
    • Receives payment on account and performs necessary accounting duties in accordance with the standard procedures of the department.
    • Responsible for daily ledger balancing and preparation of bank deposits.
    • Other duties as needed.

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