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Csr Associate Jobs in Austin, TX (NOW HIRING)

United States Gold Bureau

Customer Service Rep

Leander, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative I The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of ...

US Gold Bureau

Customer Service Rep

Leander, TX · On-site

$15.25 - $20.75/hr

Description Summary The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company ...

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Customer Service Representative

Cedar Park, TX · On-site

$15 - $20.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Liberty Hill, TX · On-site

$16 - $22/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Pflugerville, TX · On-site

$15 - $20.50/hr

Customer Service Representative Store 2704103: 2609 W Pecan St, Pflugerville, Texas 78660 Shift ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Georgetown, TX · On-site

$14.75 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Sunset Valley, TX · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Pflugerville, TX · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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All JobsCsr Associate JobsCsr Associate Jobs in Austin, TX

Csr Associate information

See Austin, TX salary details

$8

$16

$27

How much do csr associate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for csr associate in Austin, TX is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.

What is a CSR associate?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are the key skills and qualifications needed to thrive as a CSR associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

What are some common challenges faced by CSR associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

Is CSR a good career?

A Customer Service Representative (CSR) associate role can be a good career for those who enjoy helping customers, problem-solving, and communication. It often offers opportunities for skill development, advancement, and entry-level employment in various industries. Success in this career depends on interpersonal skills, patience, and the ability to handle challenging situations.

What are the most commonly searched types of Csr jobs in Austin, TX?

The most popular types of Csr jobs in Austin, TX are:

What cities near Austin, TX are hiring for Csr Associate jobs?

Cities near Austin, TX with the most Csr Associate job openings:

Csr Associate jobs near you
Infographic showing various Csr Associate job openings in Austin, TX as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,334 per year, or $17 per hour.

Customer Service Rep

Leander, TX • On-site

United States Gold Bureau
Investment Management and Consulting Services • 51 - 200 employees
Learn more about United States Gold Bureauexternal

$15.25 - $20.75/hr

Other

Re-posted 5 days ago

Job description

Customer Service Representative I

The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company products and processes as well as communicating effectively with team members and clients.

The CSR I is responsible for the following primary duties:

  • Partners with the sales team and other departments to meet and exceed customer's service expectations.
  • Complete file maintenance on client accounts related to invalid email addresses, invalid passwords, unsubscribe requests, etc.
  • Review and update internal orders needing minimal changes/updates.
  • Manage and maintain client database related to duplicate records and rep assignments.

This position regularly utilizes the following office equipment: Computer, phone, copier, fax machine, scanner, headset

*We are an Equal Employment Opportunity Employer

Job Type: Full-time

The CSR I must possess the following minimum qualifications:

  • Customer/Client Focus.
  • Flexibility
  • Teamwork Capacity.
  • Communication Proficiency.
  • Ability to Multi-task

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