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Csr Associate Jobs in Austin, TX (NOW HIRING)

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Customer Service Rep

Leander, TX

$15.25 - $20.75/hr

Description Summary The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company ...

Circle K

Customer Service Representative

Austin, TX

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Csr Associate information

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$27

How much do csr associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for csr associate in Austin, TX is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.

What is a CSR in a job?

A CSR (Customer Service Representative) is a job role focused on assisting customers by answering questions, resolving issues, and providing product or service information. CSRs typically work in call centers or retail environments and require good communication skills and problem-solving abilities.

What jobs pay 4000 a week without a degree?

A CSR Associate typically does not earn $4,000 weekly without significant experience or bonuses. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or specialized trades like certain construction or technical jobs, which may require certifications or skills rather than formal degrees.

What are CSR Associates?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are some common challenges faced by CSR Associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

Is a CSR job stressful?

A CSR associate role can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance targets may contribute to job stress, but some employers offer training and support to help manage workload and reduce stress levels.

What are the key skills and qualifications needed to thrive as a CSR Associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

What is the role of a CSR associate?

A CSR (Customer Service Representative) associate handles customer inquiries, resolves issues, and provides product or service information to ensure customer satisfaction. They often communicate via phone, email, or chat and require good communication skills and familiarity with customer management tools.
What are the most commonly searched types of Csr jobs in Austin, TX? The most popular types of Csr jobs in Austin, TX are:
What are popular job titles related to Csr Associate jobs in Austin, TX? For Csr Associate jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Csr Associate jobs in Austin, TX look for? The top searched job categories for Csr Associate jobs in Austin, TX are:
What cities near Austin, TX are hiring for Csr Associate jobs? Cities near Austin, TX with the most Csr Associate job openings:
Csr Associate jobs near you
Infographic showing various Csr Associate job openings in Austin, TX as of July 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,334 per year, or $17 per hour.

Customer Service Representative

Saanroo Health Sciences LLC

Austin, TX • On-site

$40K - $70K/yr

Full-time

Medical, Dental, Vision

Posted 6 days ago

Job description

Job title:                    Customer Service Representative III
Location:                   Austin, TX
Job type:                   On-site, full-time
Exempt status:         Non-exempt
Compensation:        $40,000 – $70,000 per year (Varies based on seniority)
Benefits:                   Full health and benefits

Position Summary:
Saanroo’s new Customer Service Representative (CSR) is a primary point of contact for our customers for order fulfillment and is responsible for (1) building brand loyalty, (2) processing POs in an accurate and timely fashion, and (3) ensuring an exceptional customer experience (including fulfillment, issue resolution, product information provision, policy review, and more). The CSR must be a (1) patient listener, (2) quick problem-solver, and (3) clear communicator. The CSR will play a critical role in maintaining customer satisfaction, loyalty, and brand reputation, while meeting or exceeding individual and team order fulfillment goals. 
 
This position spans two functional areas — Customer Service and Order Fulfillment — and the CSR is expected to contribute across both. There is an opportunity for an annual performance bonus if the CSR meets these goals while the business does well.

Key Responsibilities:
Customer Service
•    Provide professional and responsive customer service, addressing questions or escalating issues as appropriate via phone, email, and/or social media.
•    Resolve customer issues related to orders, billing, returns, product usage, and service concerns.
•    Maintain in-depth knowledge of company products, pricing, services, policies, and procedures.
•    Escalate complex or unresolved issues to appropriate teams or supervisors as needed.
•    Meet or exceed individual and team performance metrics, including response time, resolution time, and customer satisfaction scores.
•    Act as the voice of the customer by sharing consistent feedback to management to support process and service improvements.

Order Fulfillment
•    Process customer orders and coordinate with shipping team to ensure accurate and timely fulfillment.
•    Process returns, exchanges, refunds, and account updates in accordance with company policies.
•    Maintain accurate records of customer orders within the CRM system.
•    Collaborate with sales and operations teams to ensure smooth order processing and customer satisfaction.

General
•    Perform additional tasks in support of other departments as assigned.
•    Adhere to quality standards, data privacy requirements, and company guidelines.

Required Qualifications:
•    Associates or Bachelors degree in either Business, Communications, or a related field.
•    3–5 years of experience in customer service, inside sales, or a related client support role.
•    Demonstrated ability to multitask, prioritize, and work effectively in a fast-paced environment.
•    Ability to work independently and collaboratively within a team.
•    Proficiency with standard office software (e.g., Microsoft 365).
•    Excellent problem-solving and conflict-resolution abilities.
•    Professional demeanor with a customer-focused mindset.
•    Effective time management and organizational skills.
•    Strong verbal and written communication skills.
•    Excellent attention to detail and accuracy.

Preferred Qualifications:
•    Proficiency with CRM/ERP systems and order management tools (e.g., HubSpot or comparable platforms).
•    Prior experience in the nutraceutical, health sciences, or consumer products industry.

Compensation & Benefits:
•    Annual salary range of $40,000 – $70,000, commensurate with experience, qualifications, and scope of responsibilities across the customer service and order fulfillment functions.
•    Full benefits package, including medical, dental, and vision coverage.
•    Reasonable, pre-approved business expenses incurred in the course of employment are covered by the company.

Work Environment:
This position is primarily office-based with some exposure to warehouse environments and requires the ability to manage multiple priorities in a fast-paced setting.

Employer Statement:
Saanroo Health Sciences LLC is duly registered and qualified to conduct business as an employer in the State of Texas. Saanroo Health Sciences is an equal opportunity employer and considers all qualified applicants in accordance with applicable federal and Texas state law.