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Virtual Csr Jobs in Austin, TX (NOW HIRING)

United States Gold Bureau

Customer Service Rep

Leander, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative I The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of ...

US Gold Bureau

Customer Service Rep

Leander, TX

$15.25 - $20.75/hr

Description Summary The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company ...

FastSigns

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Service Representative FASTSIGNS #110201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus

FASTSIGNS #110201

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

FASTSIGNS #110201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities ...

Doggett Freightliner

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Service Representative The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and responding to customer needs for parts and ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 - $20 per hour Benefits: This position is eligible for medical ...

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Virtual Csr information

See Austin, TX salary details

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How much do virtual csr jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for virtual csr in Austin, TX is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Austin, TX?

The most popular types of Csr jobs in Austin, TX are:

What are popular job titles related to Virtual Csr jobs in Austin, TX?

For Virtual Csr jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Austin, TX look for?

The top searched job categories for Virtual Csr jobs in Austin, TX are:

What cities near Austin, TX are hiring for Virtual Csr jobs?

Cities near Austin, TX with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Austin, TX as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $38,754 per year, or $18.6 per hour.

Virtual Customer Service Representative 100% WORK FROM HOME + Benefits

OneSupport, Inc.

San Marcos, TX • On-site, Remote

$12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

OneSupport rating

6.4

Company rating: 6.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

30th of 72 rated call and contact centers

Job description

Hey there, are you looking for an awesome 100% work-from-home opportunity? Look no further because OneSupport is hiring Customer Service Representatives!
As part of our team, you'll enjoy lots of perks! Starting from day one of training, you will earn $12/hour. And after 90 days, you will have the opportunity to use Paid Time Off (PTO) - which starts accruing on day one.
There's also plenty of room for growth in our organization. We're committed to promoting exclusively from within, meaning that if you're the kind of person who's willing to work hard and go the extra mile, you'll have ample opportunities to advance your career and take on new challenges.
We offer benefits too! Depending on your employment status, you may qualify for medical, dental, vision, life insurance, and even 401k with matching.
Plus, we'll provide you with the paid training you need to succeed in your new role.
What exactly will you be doing in this new role, you ask? As a detail-oriented customer service representative, you can take pride in your work as you follow up on client cases, ensuring that our customers receive the support they deserve. Let your passion for helping others shine through. It's a challenging role, but one that's incredibly rewarding - you'll be making a genuine difference in the lives of people who rely on our services every day.
To be considered for this position, you'll need a computer running an authentic/validated/native copy of Windows 11, a USB headset and webcam, and at least one 15" or larger monitor. Your internet speed should be at least 2 Mbps download and 1 Mbps upload, and a direct Ethernet connection is preferred.
In addition to having tech and customer service skills, you'll also need to be able to sit for extended periods of time, have manual dexterity, and type at a rate of 40 WPM with 80% accuracy. A job like this also requires a quiet and distraction-free workspace.
Currently, we can only hire applicants who are located in the beautiful states of Alabama, Arkansas, Florida*, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia*, and Wisconsin. If you call one of these states home, we would love to hear from you.
Come join the OneSupport team and start a new career from the comfort of your own home! Discover just how far your passion and determination can take you!
Job Types: Full-time, Part-time
Salary: $12.00 per hour
*Residents of Florida (if hired) will be offered $13 per hour per state law.
*Residents of Virginia (if hired) will be offered $12.41 per hour per state law.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Shift:
  • Day shift
  • Evening shift
  • Night shift

Weekly day range:
  • Weekend availability

Work setting:
  • Remote

Application Question(s):
  • Are you flexible on your availability for example Open to both day shift (AM) and night shift (PM) with/without a preference?

Shift availability:
  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: Remote
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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