Austin, TX · Remote
$35K - $55K/hr
Overview Join our dynamic team as a Remote Customer Service Representative, where your enthusiasm ... Manage client inquiries related to insurance sales, benefits administration, and general account ...
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Austin, TX · Remote
$35K - $55K/hr
Overview Join our dynamic team as a Remote Customer Service Representative, where your enthusiasm ... Manage client inquiries related to insurance sales, benefits administration, and general account ...
Austin, TX · Remote
$15.75 - $21.50/hr
Overview Join our Sweet Epic Travels dynamic team as a Remote Customer Service Representative ... Manage client inquiries related to insurance sales, benefits administration, and general account ...
Austin, TX · Remote
$15.75 - $21.50/hr
Overview Join our Sweet Epic Travels dynamic team as a Remote Customer Service Representative ... Manage client inquiries related to insurance sales, benefits administration, and general account ...
Austin, TX · On-site +1
$16.75 - $22.25/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Austin, TX · On-site +1
$16.75 - $22.25/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Austin, TX · Remote
$15.75 - $21.50/hr
We are seeking motivated and experienced individuals to join our team as Remote Customer Service ... Maintaining accurate records of all interactions with customers in our CRM system. * Adhering to ...
Austin, TX · Remote
$15.75 - $21.50/hr
We are seeking motivated and experienced individuals to join our team as Remote Customer Service ... Maintaining accurate records of all interactions with customers in our CRM system. * Adhering to ...
Austin, TX · Remote
$15.75 - $21.50/hr
Manage and confirm reservations with third-party providers * Provide timely follow-up and maintain ... Previous experience in customer service, administrative support, or coordination is preferred
Austin, TX · Remote
$15.75 - $21.50/hr
Manage and confirm reservations with third-party providers * Provide timely follow-up and maintain ... Previous experience in customer service, administrative support, or coordination is preferred
Austin, TX · Remote
$15.50 - $19/hr
Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly. #J ...
Austin, TX · Remote
$15.50 - $19/hr
Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly. #J ...
Austin, TX · Remote
$15.75 - $21.50/hr
The role also involves managing bookings and reservations, processing payments, and monitoring ... Demonstrated Customer Service skills, with the ability to respond promptly, resolve issues, and ...
Austin, TX · Remote
$15.75 - $21.50/hr
The role also involves managing bookings and reservations, processing payments, and monitoring ... Demonstrated Customer Service skills, with the ability to respond promptly, resolve issues, and ...
Austin, TX · Remote
$15.50 - $19/hr
Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly. #J ...
Austin, TX · Remote
$15.50 - $19/hr
Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly. #J ...
Kyle, TX · Remote
$14.75 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Kyle, TX · Remote
$14.75 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
San Marcos, TX · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
San Marcos, TX · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Round Rock, TX · Remote
$14.50 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Round Rock, TX · Remote
$14.50 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Austin, TX · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Austin, TX · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Georgetown, TX · Remote
$14.50 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Georgetown, TX · Remote
$14.50 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Leander, TX · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Leander, TX · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Cedar Park, TX · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Cedar Park, TX · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Pflugerville, TX · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Pflugerville, TX · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Austin, TX · Remote
$15.75 - $21.50/hr
This role is currently remote; however, candidates must reside in or near Austin, Texas. Duties : * Provide professional customer service and administrative support. * Respond to and resolve complex ...
Austin, TX · Remote
$15.75 - $21.50/hr
This role is currently remote; however, candidates must reside in or near Austin, Texas. Duties : * Provide professional customer service and administrative support. * Respond to and resolve complex ...
Austin, TX · On-site +1
$15.75 - $21.50/hr
This role is currently remote; however, candidates must reside in or near Austin, Texas. Duties : * Provide professional customer service and administrative support. * Respond to and resolve complex ...
Austin, TX · On-site +1
$15.75 - $21.50/hr
This role is currently remote; however, candidates must reside in or near Austin, Texas. Duties : * Provide professional customer service and administrative support. * Respond to and resolve complex ...
Austin, TX · Remote
$15.75 - $21.50/hr
... time management in a home office setting. * Customer service experience: Minimum 1 year in a ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...
Austin, TX · Remote
$15.75 - $21.50/hr
... time management in a home office setting. * Customer service experience: Minimum 1 year in a ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...
Austin, TX · On-site +1
$15.75 - $21.50/hr
... time management in a home office setting. * Customer service experience: Minimum 1 year in a ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...
Austin, TX · On-site +1
$15.75 - $21.50/hr
... time management in a home office setting. * Customer service experience: Minimum 1 year in a ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...
$24.3K - $31.2K
5% of jobs
$31.2K - $38.1K
14% of jobs
$40.7K is the 25th percentile. Wages below this are outliers.
$38.1K - $45K
16% of jobs
The median wage is $51.2K / yr.
$45K - $51.9K
17% of jobs
$51.9K - $58.8K
12% of jobs
$58.8K - $65.6K
9% of jobs
$67.2K is the 75th percentile. Wages above this are outliers.
$65.6K - $72.5K
11% of jobs
$72.5K - $79.4K
6% of jobs
$79.4K - $86.3K
5% of jobs
$86.3K - $93.2K
2% of jobs
$93.2K - $100.1K
3% of jobs
$24.3K
$57.5K
$100.1K
To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.
A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.
A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.
$35K - $55K/hr
Full-time
Re-posted yesterday
Job description:
Overview
Join our dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.
Duties
Requirements
Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.
Benefits:
Work Location: Remote
