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Customer Service Representative Target Jobs in Austin, TX

United States Gold Bureau

Customer Service Rep

Leander, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative I The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of ...

US Gold Bureau

Customer Service Rep

Leander, TX · On-site

$15.25 - $20.75/hr

Description Summary The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company ...

Floyd's 99 Barbershop

Customer Service Rep

Austin, TX · On-site

$15/hr

Customer Service Rep Floyd's 99 Barbershop in Austin (Mueller location) is hiring a full- or part-time Customer Service Rep. If you enjoy helping people, keeping things organized, and working with a ...

New

FASTSIGNS #110201

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

FASTSIGNS #110201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities ...

CC GENERAL, LLC

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Customer Service Representative Job Duties:

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Customer Service Representative

Remote Job Staffing

Round Rock, TX

$15 - $20.25/hr

Full-time

Re-posted 13 days ago

Job description


 Job Description:

We are looking for a customer-oriented service representative. A
customer service representative, or CSR, will act as a liaison, provide
product/services information and resolve any emerging problems that our
customer accounts might face with accuracy and efficiency. The best CSRs
are genuinely excited to help customers. Theyre patient, empathetic,
and passionately communicative. They love to talk. Customer service
representatives can put themselves in their customers shoes and
advocate for them when necessary. Customer feedback is priceless, and
these CSRs can gather that for you. Problem-solving comes naturally to
customer care specialists. They are confident at troubleshooting and
investigate if they dont have enough information to resolve customer
complaints. The target is to ensure excellent service standards, respond
efficiently to customer inquiries and maintain high customer
satisfaction.

Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle
    customer complaints, provide appropriate solutions and alternatives
    within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Skills

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree


  Required Skills:

CRM
Presentation Skills
Customer Support
Customer Satisfaction
Troubleshooting
Records
Customer Service
Sales
Communication

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