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Customer Service Representative Target Jobs in Irving, TX

AlphaGraphics

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative (CSR) Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service ...

US784

Customer Service Representative

Dallas, TX

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

AlphaGraphcis

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

Jobs4U

Customer Service Representative

Frisco, TX

$15 - $20.25/hr

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

Axis Global USA

Customer Service Representative

Dallas, TX · On-site

$19 - $20/hr

Axis Global is hiring a Customer Service Representative to provide exceptional customer service to each of our customers. If you have great communication skills, and have a track record of providing ...

Composites One

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative Begin your Composites One career today! Position Overview: As a ... to target margin guidelines, collaborating with Sales Reps and Sales Managers. * Collect the ...

ShipMonk

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress ...

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Customer Service Representative

Remote Job Staffing

Frisco, TX • On-site

$15 - $20.25/hr

Full-time

Posted 27 days ago

Job description


 Job Description:

We are looking for a customer-oriented service representative. A
customer service representative, or CSR, will act as a liaison, provide
product/services information and resolve any emerging problems that our
customer accounts might face with accuracy and efficiency. The best CSRs
are genuinely excited to help customers. Theyre patient, empathetic,
and passionately communicative. They love to talk. Customer service
representatives can put themselves in their customers shoes and
advocate for them when necessary. Customer feedback is priceless, and
these CSRs can gather that for you. Problem-solving comes naturally to
customer care specialists. They are confident at troubleshooting and
investigate if they dont have enough information to resolve customer
complaints. The target is to ensure excellent service standards, respond
efficiently to customer inquiries and maintain high customer
satisfaction.

Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle
    customer complaints, provide appropriate solutions and alternatives
    within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Skills

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree


  Required Skills:

CRM
Presentation Skills
Customer Support
Customer Satisfaction
Troubleshooting
Records
Customer Service
Sales
Communication

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