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Chase Customer Service Advisor Call Center Jobs (NOW HIRING)

AMA TechTel

Customer Service Advisor

Amarillo, TX · On-site

Customer Service Advisors have the overall responsibility of delivering outstanding customer ... of call center experience. Must also possess a high level of energy and motivation. Ability to ...

AMA TechTel

Customer Service Advisor

Amarillo, TX

Customer Service Advisors have the overall responsibility of delivering outstanding customer ... Candidates must be a proven customer support professional with at least two years of call center ...

Global Channel Management

Call Center CSR

Houston, TX · On-site

$14.75 - $19/hr

Call Center CSR Houston, Texas, United States $ 22.00 - 23.00 (US Dollar) About the Job Call Center CSR needs manufacturing experience Call Center CSR requires: Must have: SAP/ QP1 experience ...

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How much do chase customer service advisor call center jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for chase customer service advisor call center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does a Chase Customer Service Advisor in a call center do?

A Chase Customer Service Advisor in a call center assists customers with their banking needs over the phone. They handle inquiries about accounts, help resolve issues like unauthorized transactions or lost cards, and provide information about Chase products and services. Advisors are trained to offer excellent customer support, ensure account security, and follow company policies and procedures. Their main goal is to deliver a positive and efficient experience for every customer interaction.

What are the key skills and qualifications needed to thrive as a Chase Customer Service Advisor in a call center?

To thrive as a Chase Customer Service Advisor Call Center, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically expected. Patience, active listening, and a positive attitude help advisors deliver excellent customer experiences and efficiently resolve issues. These skills and qualities are crucial for maintaining customer satisfaction and upholding the bank’s reputation in a fast-paced environment.

What can I expect from the team environment as a Chase Customer Service Advisor in a call center?

As a Chase Customer Service Advisor in a call center, you'll work in a fast-paced, team-oriented environment where collaboration and communication are highly valued. Advisors often share best practices and support each other in resolving complex customer issues. Regular team meetings, coaching sessions, and training opportunities are provided to help you develop new skills and advance your career. You'll frequently interact with supervisors and other departments to ensure customers receive timely and accurate assistance, making teamwork a key part of your daily experience.

What is the difference between Chase Customer Service Advisor Call Center vs Chase Personal Banker?

AspectChase Customer Service Advisor Call CenterChase Personal Banker
CredentialsBasic customer service skills, sometimes a high school diploma or equivalentAdditional certifications or licenses may be required, such as FINRA Series 6 or 7
Work EnvironmentCall center setting, primarily inbound calls, fast-pacedBranch office, face-to-face client interactions, more personalized service
Employer & Industry UsageBanking industry, customer support roles at ChaseBanking industry, client relationship management at Chase branches

While both roles involve banking services at Chase, the Customer Service Advisor Call Center focuses on inbound call support in a call center environment, whereas the Personal Banker provides in-person financial advice and services at branch locations. The latter often requires additional certifications and offers more direct client interaction.

Does Chase Customer Service Advisor Call Center offer remote positions?

Chase Customer Service Advisor positions are typically based in call center locations, but some roles may offer remote or hybrid work options depending on the company's policies and current staffing needs. Candidates should review specific job postings for remote work availability and requirements such as reliable internet and a suitable home workspace.
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Chase Customer Service Advisor Call Center jobs near you
Infographic showing various Chase Customer Service Advisor Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Experience Advisor (Call Center)

Albuquerque, NM • On-site

TXNM Energy
See more jobs at TXNM Energyexternal

$15 - $19.50/hr

Other

Posted 6 days ago

Job description

Customer Experience Advisor (Call Center)

Location: Albuquerque, NM, United States

Job ID: 6089699

Date Posted:Aug 17, 2026

JOB DESCRIPTION

Customer Experience Advisor (Temp-to-Hire)

In office

Full-Time Schedule

Employment Type: Temporary with Opportunity for Direct Hire

We are seeking motivated and customer-focused Customer Experience Advisors to join our team. This is a temp-to-hire opportunity , offering the potential to transition into a direct PNM position based on performance and business needs.

The role is ideal for those with a passion for assisting customers with their energy needs while strengthening and building relationships through helping customers to find ways to save energy and money. Customer Experience Advisors deliver a personalized and caring experience - they anticipate, adapt, and resolve customer needs with the goal of exceeding expectations. Customer Experience Advisors are experts who appreciate our customers and, each other, every day.

REQUIREMENTS, EDUCATION AND/OR EXPERIENCE:

  • High school diploma or GED with two to three years of related/applicable experience (e.g. customer service, collections, etc), or an equivalent combination of education and/or experience related to the discipline.

  • For customer service functions that require driving a company vehicle, must have a valid drivers license in state of residence and meet company's current driving record requirements.

SAFETY AND ADA STATEMENT

Safety Statement:

Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.

Americans with Disabilities Act (ADA) Statement:

If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.

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