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Chase Customer Service Advisor Call Center Jobs (NOW HIRING)

AMA TechTel

Customer Service Advisor

Amarillo, TX

Customer Service Advisors have the overall responsibility of delivering outstanding customer ... Candidates must be a proven customer support professional with at least two years of call center ...

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Chase Customer Service Advisor Call Center information

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$26

How much do chase customer service advisor call center jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for chase customer service advisor call center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What can I expect from the team environment as a Chase Customer Service Advisor in a call center?

As a Chase Customer Service Advisor in a call center, you'll work in a fast-paced, team-oriented environment where collaboration and communication are highly valued. Advisors often share best practices and support each other in resolving complex customer issues. Regular team meetings, coaching sessions, and training opportunities are provided to help you develop new skills and advance your career. You'll frequently interact with supervisors and other departments to ensure customers receive timely and accurate assistance, making teamwork a key part of your daily experience.

What are the key skills and qualifications needed to thrive as a Chase Customer Service Advisor Call Center, and why are they important?

To thrive as a Chase Customer Service Advisor Call Center, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically expected. Patience, active listening, and a positive attitude help advisors deliver excellent customer experiences and efficiently resolve issues. These skills and qualities are crucial for maintaining customer satisfaction and upholding the bank’s reputation in a fast-paced environment.

What does a Chase Customer Service Advisor in a call center do?

A Chase Customer Service Advisor in a call center assists customers with their banking needs over the phone. They handle inquiries about accounts, help resolve issues like unauthorized transactions or lost cards, and provide information about Chase products and services. Advisors are trained to offer excellent customer support, ensure account security, and follow company policies and procedures. Their main goal is to deliver a positive and efficient experience for every customer interaction.

What is the difference between Chase Customer Service Advisor Call Center vs Chase Personal Banker?

AspectChase Customer Service Advisor Call CenterChase Personal Banker
CredentialsBasic customer service skills, sometimes a high school diploma or equivalentAdditional certifications or licenses may be required, such as FINRA Series 6 or 7
Work EnvironmentCall center setting, primarily inbound calls, fast-pacedBranch office, face-to-face client interactions, more personalized service
Employer & Industry UsageBanking industry, customer support roles at ChaseBanking industry, client relationship management at Chase branches

While both roles involve banking services at Chase, the Customer Service Advisor Call Center focuses on inbound call support in a call center environment, whereas the Personal Banker provides in-person financial advice and services at branch locations. The latter often requires additional certifications and offers more direct client interaction.

How to get hired at Chase Bank?

To get hired as a Chase Customer Service Advisor in a call center, applicants should review the job requirements on the Chase careers website, submit an online application, and prepare for interviews that assess customer service skills, communication, and problem-solving abilities. Relevant experience in customer service and familiarity with banking products can improve chances of hiring. Background checks and onboarding processes are part of the hiring procedure.

How to pass the interview at J.P. Morgan?

To pass the interview for a Chase Customer Service Advisor role, prepare by researching the company's values and customer service standards, practice common interview questions related to communication and problem-solving, and demonstrate your ability to handle customer inquiries professionally. Highlight relevant skills such as active listening, patience, and familiarity with call center tools or CRM systems during the interview.

How much does a private client advisor at Chase make?

A Chase Private Client Advisor typically earns an average salary ranging from $60,000 to $90,000 annually, depending on experience and location. Compensation may also include bonuses and incentives based on performance and client acquisition.

Is it hard to get hired by Chase?

The Chase Customer Service Advisor Call Center role typically requires strong communication skills, customer service experience, and the ability to handle high call volumes. The hiring process involves multiple interviews and assessments, making it competitive but achievable for qualified candidates. Having relevant skills and a good interview performance can improve chances of being hired.
More about Chase Customer Service Advisor Call Center jobs
What cities are hiring for Chase Customer Service Advisor Call Center jobs? Cities with the most Chase Customer Service Advisor Call Center job openings:
What states have the most Chase Customer Service Advisor Call Center jobs? States with the most job openings for Chase Customer Service Advisor Call Center jobs include:
What job categories do people searching Chase Customer Service Advisor Call Center jobs look for? The top searched job categories for Chase Customer Service Advisor Call Center jobs are:
Chase Customer Service Advisor Call Center jobs near you
Infographic showing various Chase Customer Service Advisor Call Center job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Member Engagement Advisor - Call Center

Soarion Credit Union

San Antonio, TX • On-site

$13.75 - $17.25/hr

Full-time

Medical, Dental, PTO

Re-posted 5 days ago

Job description


JOIN Soarion in 2026!!

We take care of our people: Joining Soarion Credit Union is the career move to make in 2026! Soarion Credit Union offers FREE Health and Dental Coverage for you as an employee, as well as a GENEROUS Paid Time Off (PTO) bank for rest and relaxation away from work! We also offer all paid days off for Federal holidays!

Role:

As a Member Experience Advisor, you will serve as a trusted financial partner, delivering exceptional member service through personalized financial solutions and a commitment to One Call Resolution whenever possible. You will balance service excellence with operational efficiency while confidently managing member interactions in a fast-paced environment.

Work Location:

This is an onsite position.

What you will be doing:

  • Build trusted relationships through consultative financial conversations.
  • Process member transactions accurately and efficiently.
  • Educate members on products, services, lending, and digital banking.
  • Protect member information while complying with regulations and Credit Union policies.
  • Collaborate across departments to create a seamless member experience.
  • Support operational goals through productivity, schedule adherence, and effective time management.
  • Deliver exceptional service through One Call Resolution whenever possible.

What you'll bring along:

  • High school diploma or equivalent.
  • Two (2) years of customer service experience in financial services, retail banking, a contact center, or similar environment preferred.
  • Strong communication, problem-solving, and relationship-building skills.
  • Ability to multitask across multiple technology platforms.
  • Professionalism, sound judgment, and commitment to continuous learning.

Why Soarion?

At Soarion, our people are the difference. We invest in developing confident, capable, and competent employees who are empowered to make decisions, solve problems, and create meaningful experiences for our members every day.

If you're ready to grow your career while making a lasting impact on the lives of our members and our community, we'd love to hear from you.

We are Committed to Equal Opportunity.

Soarion Credit Union believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for the positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Our equal employment opportunity policy statement, pay transparency nondiscrimination agreement, and the Know Your Rights: Workplace Discrimination is Illegal Poster reaffirm this commitment.

Soarion Credit Union is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact our Human Resources team at HumanResources@soarion.org.