ZipRecruiter

Log In

1

Blackboard Customer Service Advisor Jobs (NOW HIRING)

Airswift

Customer Service Advisor

The Woodlands, TX · On-site

Customer Service Advisor Duration: 12 months - possible extension Location: The Woodlands, TX Schedule: 5/40 - Onsite About Airswift Airswift is an international workforce solutions provider within ...

AMA TechTel

Customer Service Advisor

Amarillo, TX · On-site

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities * Handle ...

AMA TechTel

Customer Service Advisor

Amarillo, TX · On-site

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities * Handle ...

AMA TechTel

Customer Service Advisor

Amarillo, TX

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities * Handle ...

QGR Jiffy Lube

Customer Service Advisor

Fairfax, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Olney, MD · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Herndon, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Chantilly, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Centreville, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

Jiffy Lube

Customer Service Advisor

Ocean City, MD

$16 - $18/hr

Jiffy Lube - Immediate Customer Service Advisor Needed Are you passionate about providing exceptional customer service in the automotive industry? Do you thrive in a fast-paced environment where no ...

QGR Jiffy Lube

Customer Service Advisor

Oakton, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Chantilly, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

next page

Showing results 1-20

All JobsBlackboard Customer Service Advisor Jobs

Blackboard Customer Service Advisor information

See salary details

$11

$20

$33

How much do blackboard customer service advisor jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for blackboard customer service advisor in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What is a Blackboard Customer Service Advisor?

Blackboard Customer Service Advisors are professionals who assist users of the Blackboard learning management system, such as students, instructors, and administrators. They help resolve technical issues, answer questions about using Blackboard features, and provide guidance on account access or troubleshooting. These advisors may work via phone, email, or chat, ensuring users have a smooth and productive experience with the platform. Their role is essential in supporting online learning environments and helping users maximize the benefits of Blackboard.

What is the difference between Blackboard Customer Service Advisor vs Academic Support Specialist?

AspectBlackboard Customer Service AdvisorAcademic Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceDegree in education, training, or related field; experience in academic support
Work EnvironmentCall centers, online support platforms, educational institutionsEducational institutions, tutoring centers, online learning platforms
Employer & Industry UsagePrimarily in edtech companies and universitiesSchools, colleges, universities, edtech providers
Common Search & ComparisonCustomer service roles in education techAcademic support roles in education

While both roles support educational services, a Blackboard Customer Service Advisor primarily handles technical and customer inquiries related to Blackboard platforms, focusing on troubleshooting and user assistance. An Academic Support Specialist provides academic guidance and tutoring, often requiring educational credentials. The roles differ mainly in their focus—technical support versus academic assistance—though both are vital in educational environments.

What are the key skills and qualifications needed to thrive as a Blackboard Customer Service Advisor?

To thrive as a Blackboard Customer Service Advisor, you need strong problem-solving skills, technical aptitude, and experience in customer support, often supported by a relevant associate's or bachelor's degree. Familiarity with Blackboard LMS platforms, ticketing systems like Zendesk, and remote communication tools is typically required. Outstanding communication, patience, and adaptability help you effectively assist diverse users and resolve technical issues. These skills are crucial for ensuring a positive user experience and maintaining high satisfaction in educational technology environments.

What are some common challenges faced by Blackboard Customer Service Advisors when assisting users, and how can these be effectively handled?

Blackboard Customer Service Advisors often encounter challenges such as troubleshooting technical issues, addressing user frustration, and explaining complex features in an accessible way. Advisors are expected to remain patient, use clear communication, and follow structured problem-solving protocols to resolve issues efficiently. Building familiarity with the Blackboard platform and its common pain points helps advisors provide quicker, more accurate support, while ongoing training and collaboration with technical teams further enhance their ability to handle escalated or unusual cases.
More about Blackboard Customer Service Advisor jobs
What cities are hiring for Blackboard Customer Service Advisor jobs? Cities with the most Blackboard Customer Service Advisor job openings:
What job categories do people searching Blackboard Customer Service Advisor jobs look for? The top searched job categories for Blackboard Customer Service Advisor jobs are:
Blackboard Customer Service Advisor jobs near you
Infographic showing various Blackboard Customer Service Advisor job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,138 per year, or $20.7 per hour.

Customer Service Advisor

Airswift

The Woodlands, TX • On-site

Full-time

Posted 5 days ago

Job description

Customer Service Advisor
Duration:
12 months - possible extension
Location:
The Woodlands, TX
Schedule:
5/40 - Onsite
About Airswift
Airswift is an international workforce solutions provider within the energy, process and infrastructure industries. Airswift serves as a strategic partner to our clients, offering a turnkey workforce solution to capture and deliver the top talent needed to complete successful projects by aligning with the unique needs of our clients. With over 1000 employees and 9,000 contractors operating in over 60 countries, our geographical reach and pool of talent available is unmatched in the industry and the level of experience, exposure, and expertise that the organization has is unparalleled. If you would like to be considered for this role and would like further details, please apply now!
Position Overview
The Customer Service Advisor opportunity is suited to candidates with strong customer support expertise in a technical, process-driven environment. This Customer Service Advisor position focuses on managing customer interactions, supporting account, product and service enquiries, and ensuring accurate order handling. The Customer Service Advisor will play an important role in delivering a high standard of service while working within the chemicals or oil and gas sector. For candidates seeking a technically aligned Customer Service Advisor role with direct customer impact, this position offers clear scope and relevance.
Key Responsibilities
  • Interact directly with customers and provide information relating to accounts, products and services.
  • Generate quotes based on customer needs and requested solutions.
  • Receive, verify and process customer orders accurately.
  • Manage customer order changes and ensure updates are handled correctly.
  • Deliver effective customer support within a technical industry environment.
Qualifications & Experience
  • Essential:
    Direct customer support or customer service experience.
  • Desirable:
    Experience with SAP.
  • Desirable:
    Experience with Oracle.
  • Desirable: Oil & Gas, or Chemical background.

Apply