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Automotive Services Advisor Jobs (NOW HIRING)

Khoury Automotive Group

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Automotive Service Advisor

Amarillo, TX · On-site

$45K - $85K/yr

Provide clear explanations of services required, including automotive diagnostics, vehicle ... Previous experience as a Service Advisor or in a similar role within the automotive industry is ...

New

M&F Auto Sales

Automotive Service Advisor

Albuquerque, NM · On-site

$60K - $80K/yr

Join M&F Auto Sales as an Automotive Service Advisor and become a crucial part of our team in ... Provide accurate estimates and explain services to customers clearly. * Coordinate with technicians ...

Midas

Automotive Service Advisor

Peoria, AZ · On-site

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... We are looking for automotive service advisors to manage all service department activities of a ...

Midas

Automotive Service Advisor

Orland Park, IL · On-site

$25 - $30/hr

Training & development At Midas we are dedicated to providing quality services to customer vehicles ... We are looking for automotive service advisor to direct all service department activities of a ...

Midas

Automotive Service Advisor

Bloomington, MN · On-site

$50K - $75K/yr

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... We are looking for automotive service advisors to manage and direct all service department ...

Midas

Automotive Service Adviser

Mankato, MN · On-site

Training & development Automotive Service Adviser At Midas we are dedicated to providing quality ... Following up with customers, services requested, estimated completion times etc. * Oversee complete ...

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Automotive Services Advisor information

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$12

$25

$45

How much do automotive services advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for automotive services advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does an automotive services advisor do?

An Automotive Services Advisor acts as the main point of contact between customers and the service department at an auto dealership or repair shop. They are responsible for assessing customer needs, explaining recommended services and repairs, preparing cost estimates, and coordinating the work between technicians and customers. Advisors also help ensure that service is completed efficiently and keep customers informed throughout the process. Their role is essential in delivering excellent customer service and maintaining the smooth operation of automotive service centers.

What are some common challenges automotive services advisors face when balancing customer satisfaction with repair shop workflow?

Automotive Services Advisors often face the challenge of managing customer expectations while ensuring the shop's workflow runs smoothly. They must communicate clearly about repair timelines, costs, and unforeseen delays, all while keeping customers informed and satisfied. It’s also important to coordinate effectively with technicians to ensure that vehicles are prioritized correctly and that the service process remains efficient. Strong organizational and interpersonal skills help Advisors maintain positive relationships with customers and colleagues, even during busy periods or when unexpected issues arise.

What are the key skills and qualifications needed to thrive as an automotive services advisor, and why are they important?

To thrive as an Automotive Services Advisor, you need a solid understanding of automotive systems, customer service experience, and often a high school diploma or vocational training. Familiarity with dealership management software (DMS), scheduling systems, and sometimes ASE certification is important for managing service orders and customer information. Excellent communication, problem-solving abilities, and organizational skills help build trust and ensure smooth coordination between customers and technicians. These skills are essential for delivering quality service, maximizing customer satisfaction, and ensuring efficient shop operations.

What is the difference between Automotive Services Advisor vs Automotive Service Technician?

AspectAutomotive Services AdvisorAutomotive Service Technician
CredentialsCustomer service skills, knowledge of automotive repairs, often certifications like ASETechnical certifications, ASE certifications, mechanical skills
Work EnvironmentCustomer-facing, office and service bayGarage or service bay, hands-on repair environment
Employer & Industry UsageUsed in dealerships, repair shops, service centersUsed in repair shops, dealerships, independent garages
Search & Comparison IntentUnderstanding roles, customer service, salesTechnical skills, repair work, certifications

The Automotive Services Advisor primarily focuses on customer interaction, explaining repairs, and selling services, while the Automotive Service Technician performs the hands-on repairs and maintenance. Both roles are essential in automotive service centers but differ in responsibilities and skill sets.

How do automotive services advisors get paid?

Automotive services advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or service upselling. Compensation may also include benefits and performance incentives, and some advisors earn more through customer satisfaction and repeat business.

How to be an automotive services advisor?

To become an automotive services advisor, you typically need a high school diploma or equivalent, strong communication skills, and knowledge of automotive systems. Gaining experience in automotive repair or service departments and obtaining certifications like ASE can improve job prospects. The role involves explaining repairs, recommending services, and coordinating between customers and technicians.

Is an automotive services advisor a hard job?

An automotive services advisor's job can be challenging as it involves managing customer interactions, understanding vehicle repairs, and coordinating with technicians. It requires good communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
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Automotive Services Advisor jobs near you

Automotive Service Advisor

Protech Automotive Services

Johnston, RI • On-site

$60K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

Protech Automotive Services, a leading family-owned automotive repair shop specializing in servicing a broad range of modern vehicles, is seeking a highly skilled and dedicated Service Advisor.  

Our team thrives on trust, client-focused service, quality, and professionalism. We seek a Service Advisor who embodies these values and aims to provide the best customer service in the automotive repair industry. We are known for our unmatched service, check out our reviews!

Responsibilities:

  • Greet customers and accurately understand their service needs and expectations
  • Create detailed repair orders and assign work to technicians
  • Develop comprehensive estimates for parts, labor, and materials based on technician feedback
  • Conduct effective conversations with customers regarding necessary repairs and maintenance
  • Order parts and coordinate with technicians to ensure timely and high-quality service
  • Serve as the primary point of contact for all customer communication, ensuring a flawless service experience

Qualifications:

  • Prior experience as a service advisor is preferred, but not required
  • Must be proficient with computers and communication via text message, email, and voice calls
  • Must have a valid driver's license
  • Must have strong customer service skills, potentially from experience in hospitality or sales positions.
  • Applicant should have general automotive knowledge that is sufficient for effective advising (specific technical automotive knowledge is not required though)

What we offer:

  • Clean and modern facility with excellent amenities. 
  • Warm and inviting culture, where everyone is treated with the utmost respect.
  • Competitive pay structure ($60,000 - $100,000+ per year, based on experience)
  • Monday-Friday, 7:30am-5pm work schedule, with weekends off
  • Excellent benefits package including paid vacations, holidays, 401k with company match, and top-notch medical, dental, and vision insurance
  • Opportunities for training and continued education

Join us at Protech Automotive Services, where we are dedicated to excellence, ongoing growth, and building the best team in the automotive repair industry. We look forward to hearing from you!

Company Description

Protech Automotive Services is a leading RI family-owned automotive repair shop. We are known for our excellent customer service, our highly skilled technicians, and our unique brand. We have steadily grown since 2010 and are still growing. We plan to expand into more locations over the next few years. Come be a part of our growing team!