ZipRecruiter

Log In

1

Automotive Services Advisor Jobs (NOW HIRING)

M&F Auto Sales

Automotive Service Advisor

Albuquerque, NM · On-site

$60K - $80K/yr

Join M&F Auto Sales as an Automotive Service Advisor and become a crucial part of our team in ... Provide accurate estimates and explain services to customers clearly. * Coordinate with technicians ...

Midas

Automotive Service Advisor

Peoria, AZ · On-site

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... We are looking for automotive service advisors to manage all service department activities of a ...

BUDDY OP I LLC

Automotive Service Advisor

Decatur, GA · On-site

$85K - $140K/yr

This role requires a deep understanding of automotive services to accurately assess customer needs, provide clear explanations of recommended repairs, and deliver cost estimates. The Service Advisor ...

Platinum Toyota of Texoma

Be Seen First

Automotive Experienced Service Advisor

Denison, TX · On-site

$4.0K - $10K/mo

Previous experience as an Automotive Service Advisor is required. Strong understanding of ... We are proud to offer the best in automotive services, however our success is dependent on our ...

next page

Showing results 1-20

All JobsAutomotive Services Advisor Jobs

Automotive Services Advisor information

See salary details

$12

$25

$45

How much do automotive services advisor jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for automotive services advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, such as repairs and maintenance services. They may also receive incentives for customer satisfaction and upselling, with compensation structures varying by dealership or shop. Strong communication skills and product knowledge are important for maximizing earnings.

What does an Automotive Services Advisor do?

An Automotive Services Advisor acts as the main point of contact between customers and the service department at an auto dealership or repair shop. They are responsible for assessing customer needs, explaining recommended services and repairs, preparing cost estimates, and coordinating the work between technicians and customers. Advisors also help ensure that service is completed efficiently and keep customers informed throughout the process. Their role is essential in delivering excellent customer service and maintaining the smooth operation of automotive service centers.

What are the key skills and qualifications needed to thrive as an Automotive Services Advisor, and why are they important?

To thrive as an Automotive Services Advisor, you need a solid understanding of automotive systems, customer service experience, and often a high school diploma or vocational training. Familiarity with dealership management software (DMS), scheduling systems, and sometimes ASE certification is important for managing service orders and customer information. Excellent communication, problem-solving abilities, and organizational skills help build trust and ensure smooth coordination between customers and technicians. These skills are essential for delivering quality service, maximizing customer satisfaction, and ensuring efficient shop operations.

What qualifications do I need to be a service advisor?

Automotive Service Advisors typically need a high school diploma or equivalent, strong communication skills, and knowledge of automotive systems. Prior experience in automotive repair or customer service is beneficial, and some employers may require certification such as ASE (Automotive Service Excellence).

What are some common challenges Automotive Services Advisors face when balancing customer satisfaction with repair shop workflow?

Automotive Services Advisors often face the challenge of managing customer expectations while ensuring the shop's workflow runs smoothly. They must communicate clearly about repair timelines, costs, and unforeseen delays, all while keeping customers informed and satisfied. It’s also important to coordinate effectively with technicians to ensure that vehicles are prioritized correctly and that the service process remains efficient. Strong organizational and interpersonal skills help Advisors maintain positive relationships with customers and colleagues, even during busy periods or when unexpected issues arise.

What does a service advisor do in automotive?

An automotive service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, recommend repairs, prepare estimates, and communicate repair progress, often using diagnostic tools and service management software.

What is the difference between Automotive Services Advisor vs Automotive Service Technician?

AspectAutomotive Services AdvisorAutomotive Service Technician
CredentialsCustomer service skills, knowledge of automotive repairs, often certifications like ASETechnical certifications, ASE certifications, mechanical skills
Work EnvironmentCustomer-facing, office and service bayGarage or service bay, hands-on repair environment
Employer & Industry UsageUsed in dealerships, repair shops, service centersUsed in repair shops, dealerships, independent garages
Search & Comparison IntentUnderstanding roles, customer service, salesTechnical skills, repair work, certifications

The Automotive Services Advisor primarily focuses on customer interaction, explaining repairs, and selling services, while the Automotive Service Technician performs the hands-on repairs and maintenance. Both roles are essential in automotive service centers but differ in responsibilities and skill sets.

How hard is it to be an automotive service advisor?

Becoming an automotive service advisor requires good communication skills, knowledge of vehicle systems, and customer service experience. The role involves explaining repairs, managing schedules, and working in a fast-paced environment, which can be challenging for some but manageable with proper training and experience.
More about Automotive Services Advisor jobs
What cities are hiring for Automotive Services Advisor jobs? Cities with the most Automotive Services Advisor job openings:
What states have the most Automotive Services Advisor jobs? States with the most job openings for Automotive Services Advisor jobs include:
What job categories do people searching Automotive Services Advisor jobs look for? The top searched job categories for Automotive Services Advisor jobs are:
Automotive Services Advisor jobs near you
Automotive Services Advisor

Automotive Services Advisor

Courtesy Ford Lincoln

Portland, OR • On-site

$105K - $170K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Automotive Service Advisor Courtesy Ford Lincoln – Portland, OR Earn $105,000–$170,000+ per year (100% commission) Guarantee available to well qualified candidates! Build Your Career at One of Portland's Premier Ford & Lincoln Dealerships Courtesy Ford Lincoln is growing, and we're looking for an experienced Automotive Service Advisor who is passionate about delivering exceptional customer service while building a rewarding, high-income career. If you're a motivated professional who enjoys helping customers, thrives in a fast-paced environment, and wants to be rewarded for your performance, we'd love to meet you. Why Courtesy Ford Lincoln? At Courtesy, we believe great employees create great customer experiences. We invest in our people by providing outstanding training, modern facilities, supportive leadership, and a culture built on integrity, teamwork, and continuous improvement. What We Offer Earning potential of $105,000–$170,000+ annually (100% commission) Aggressive performance-based compensation plan Medical, dental, and vision insurance 401(k) Paid time off Paid training and ongoing professional development Employee vehicle purchase and service discounts Career advancement opportunities within Courtesy Automotive Group Stable, family-owned dealership with an outstanding reputation What You'll Do As the primary connection between our customers and technicians, you'll help ensure every guest receives an exceptional ownership experience. Schedule Full-time Monday–Friday Rotating Saturdays No evening shifts Benefits 401(k) Medical insurance Dental insurance Vision insurance Paid time off Employee discounts Referral bonus program Professional development opportunities Join a Winning Team If you're ready to take your career to the next level, earn six figures, and work for a dealership that values its employees as much as its customers, we'd love to hear from you. Apply today and become part of the Courtesy Ford Lincoln team.

Apply