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Automotive Internal Service Advisor Jobs (NOW HIRING)

asburyauto

Internal Service Advisor

Frisco, TX

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Internal Service Advisor, you will have the ...

asburyauto

Internal Service Advisor

Frisco, TX

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Internal Service Advisor, you will have the ...

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Automotive Internal Service Advisor information

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$12

$25

$45

How much do automotive internal service advisor jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for automotive internal service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Automotive Internal Service Advisor vs Automotive Service Writer?

AspectAutomotive Internal Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; certifications like ASE or manufacturer-specific training
Work EnvironmentIn-shop, interacting directly with technicians and customersFront desk, customer-facing, coordinating repairs
Industry UsageUsed interchangeably in many dealerships and repair shopsCommonly used term for front-desk roles in auto service

Both roles involve customer communication and technical knowledge, often requiring similar certifications. The main difference lies in terminology; 'Automotive Internal Service Advisor' emphasizes the internal, technical aspect, while 'Automotive Service Writer' is more customer-facing. Both positions are vital in auto repair shops and dealerships for ensuring smooth service operations.

What is an automotive internal service advisor?

An Automotive Internal Service Advisor is a professional in a dealership or service center who acts as a liaison between the service department and other departments, such as sales or parts. Their primary responsibilities include coordinating vehicle repairs and maintenance for dealership inventory or fleet vehicles, ensuring work orders are processed efficiently, and communicating status updates to relevant teams. They play a key role in streamlining workflow within the service department and ensuring that internal vehicles are serviced promptly and according to dealership standards.

How does an automotive internal service advisor typically collaborate with technicians and other departments within a dealership?

An Automotive Internal Service Advisor acts as a bridge between the service department, technicians, and sales teams to ensure timely and accurate completion of internal vehicle repairs and maintenance. They communicate repair needs, coordinate schedules, and prioritize work based on dealership requirements, often juggling multiple internal requests at once. By maintaining clear communication and detailed documentation, they help minimize downtime and ensure vehicles are ready for sale or delivery promptly. Effective collaboration requires strong organizational skills and the ability to quickly resolve any issues that arise between teams.

What skills and qualifications are needed to thrive as an automotive internal service advisor?

To thrive as an Automotive Internal Service Advisor, you need a solid understanding of automotive repair processes, inventory management, and service workflow, often supported by experience in a dealership or repair shop environment. Familiarity with dealership management systems (DMS), repair order software, and parts catalog tools is typically required. Strong organizational skills, attention to detail, and effective communication are essential soft skills for coordinating between technicians and other departments. These abilities ensure efficient service operations, accurate documentation, and high customer satisfaction within a fast-paced automotive setting.
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Automotive Internal Service Advisor jobs near you
Infographic showing various Automotive Internal Service Advisor job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Internal Service Advisor

Lockhart Auto Group

Greenwood, IN

Other

Re-posted 2 days ago

Job description

Internal Service Advisor / Pre-Owned Reconditioning Coordinator

Lockhart Cadillac, a luxury Cadillac franchise dealership, is seeking an organized, process-driven Internal Service Advisor / Pre-Owned Reconditioning Coordinator to join our team.

This position works closely with Sales and Service Management to coordinate new vehicle pre-delivery inspections (PDI) and the complete pre-owned vehicle reconditioning process, ensuring vehicles are delivered on time and to Cadillac's high standards.

Requirements

  • Automotive service administration experience required

  • Dealership service advisor or internal service advisor experience preferred

  • Luxury automotive experience preferred, but not required

  • Strong organizational, communication, and computer skills

  • Detail-oriented and process-driven

  • Ability to manage multiple priorities in a fast-paced dealership environment

Responsibilities

  • Coordinate all new vehicle PDIs and pre-owned reconditioning

  • Work with Sales and Service Management to prioritize vehicle flow

  • Monitor repairs, inspections, and vehicle status

  • Maintain accurate records and ensure timely vehicle completion

  • Ensure all vehicles meet dealership quality standards

Apply Today

No phone calls, please.

Please email your resume to Bob Heman at bheman@lockhartcadillac.com with the subject line Internal Service Advisor / Pre-Owned Reconditioning Coordinator Application.

Apply