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Dealership Internal Service Advisor information

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$12

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$45

How much do dealership internal service advisor jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for dealership internal service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Dealership Internal Service Advisor vs Service Writer?

AspectDealership Internal Service AdvisorService Writer
CredentialsHigh school diploma, automotive knowledge, certifications like ASEHigh school diploma, customer service skills, certifications optional
Work EnvironmentAutomotive dealership service departmentAutomotive dealership service department
Employer & IndustryCar dealerships, automotive service centersCar dealerships, automotive service centers
Primary RoleDiagnose vehicle issues, recommend repairs, liaise with techniciansCommunicate repair needs to customers, write repair orders, estimate costs

Both Dealership Internal Service Advisors and Service Writers work in automotive dealership service departments, focusing on customer communication and vehicle repair processes. The main difference is that Service Writers primarily handle customer interactions, estimates, and paperwork, while Dealership Internal Service Advisors also diagnose vehicle issues and coordinate with technicians. Understanding these roles helps job seekers identify the right position based on their skills and career goals.

How hard is it to be a dealership internal service advisor?

A dealership internal service advisor is responsible for communicating with customers, diagnosing vehicle issues, and coordinating repairs, requiring strong communication and customer service skills. The role often involves working in a fast-paced environment, managing multiple tasks, and having knowledge of automotive systems and repair processes, sometimes supported by certifications like ASE. Success depends on experience, technical knowledge, and the ability to handle customer interactions effectively.

What does a dealership internal service advisor do at a dealership?

A dealership internal service advisor acts as a liaison between customers and the service department, explaining repair needs, estimating costs, and scheduling maintenance or repairs. They coordinate with technicians to ensure work is completed efficiently and communicate updates to customers, often using dealership management software. Strong communication skills and automotive knowledge are essential for this role.

What cities are hiring for Dealership Internal Service Advisor jobs?

Cities with the most Dealership Internal Service Advisor job openings:

What are popular job titles related to Dealership Internal Service Advisor jobs?

For Dealership Internal Service Advisor jobs, the most frequently searched job titles are:

Internal Service Advisor

Greenwood, IN • On-site

Lockhart Auto Group
See more jobs at Lockhart Auto Groupexternal

Full-time

Re-posted 14 days ago

Job description

Internal Service Advisor / Pre-Owned Reconditioning Coordinator
Lockhart Cadillac, a luxury Cadillac franchise dealership, is seeking an organized, process-driven Internal Service Advisor / Pre-Owned Reconditioning Coordinator to join our team.
This position works closely with Sales and Service Management to coordinate new vehicle pre-delivery inspections (PDI) and the complete pre-owned vehicle reconditioning process, ensuring vehicles are delivered on time and to Cadillac's high standards.
Requirements
  • Automotive service administration experience required
  • Dealership service advisor or internal service advisor experience preferred
  • Luxury automotive experience preferred, but not required
  • Strong organizational, communication, and computer skills
  • Detail-oriented and process-driven
  • Ability to manage multiple priorities in a fast-paced dealership environment
Responsibilities
  • Coordinate all new vehicle PDIs and pre-owned reconditioning
  • Work with Sales and Service Management to prioritize vehicle flow
  • Monitor repairs, inspections, and vehicle status
  • Maintain accurate records and ensure timely vehicle completion
  • Ensure all vehicles meet dealership quality standards
Apply Today
No phone calls, please.
Please email your resume to Bob Heman at bheman@lockhartcadillac.com with the subject line Internal Service Advisor / Pre-Owned Reconditioning Coordinator Application.

Apply