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Dealership Internal Service Advisor Jobs (NOW HIRING)

asburyauto

Internal Service Advisor

Frisco, TX

The Internal Service Advisor is the face of the dealership for internal repair orders. It is the Service Advisor's responsibility to present and sell needed products, and or, services to the Used Car ...

asburyauto

Internal Service Advisor

Frisco, TX · On-site

The Internal Service Advisor is the face of the dealership for internal repair orders. It is the Service Advisor's responsibility to present and sell needed products, and or, services to the Used Car ...

asburyauto

Internal Service Advisor

Frisco, TX · On-site

The Internal Service Advisor is the face of the dealership for internal repair orders. It is the Service Advisor's responsibility to present and sell needed products, and or, services to the Used Car ...

Goodwin Motor Group

Internal Service Advisor

Brunswick, ME · On-site

$60K - $70K/yr

Modern, climate-controlled dealership facility Summary The Internal Service Advisor coordinates the reconditioning process for used vehicles from arrival through completion. This position serves as ...

Goodwin Motor Group

Internal Service Advisor

Brunswick, ME · On-site

$60K - $70K/yr

Modern, climate-controlled dealership facility Summary The Internal Service Advisor coordinates the reconditioning process for used vehicles from arrival through completion. This position serves as ...

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Dealership Internal Service Advisor information

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How much do dealership internal service advisor jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for dealership internal service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Dealership Internal Service Advisor vs Service Writer?

AspectDealership Internal Service AdvisorService Writer
CredentialsHigh school diploma, automotive knowledge, certifications like ASEHigh school diploma, customer service skills, certifications optional
Work EnvironmentAutomotive dealership service departmentAutomotive dealership service department
Employer & IndustryCar dealerships, automotive service centersCar dealerships, automotive service centers
Primary RoleDiagnose vehicle issues, recommend repairs, liaise with techniciansCommunicate repair needs to customers, write repair orders, estimate costs

Both Dealership Internal Service Advisors and Service Writers work in automotive dealership service departments, focusing on customer communication and vehicle repair processes. The main difference is that Service Writers primarily handle customer interactions, estimates, and paperwork, while Dealership Internal Service Advisors also diagnose vehicle issues and coordinate with technicians. Understanding these roles helps job seekers identify the right position based on their skills and career goals.

How hard is it to be a dealership internal service advisor?

A dealership internal service advisor is responsible for communicating with customers, diagnosing vehicle issues, and coordinating repairs, requiring strong communication and customer service skills. The role often involves working in a fast-paced environment, managing multiple tasks, and having knowledge of automotive systems and repair processes, sometimes supported by certifications like ASE. Success depends on experience, technical knowledge, and the ability to handle customer interactions effectively.

What does a dealership internal service advisor do at a dealership?

A dealership internal service advisor acts as a liaison between customers and the service department, explaining repair needs, estimating costs, and scheduling maintenance or repairs. They coordinate with technicians to ensure work is completed efficiently and communicate updates to customers, often using dealership management software. Strong communication skills and automotive knowledge are essential for this role.

What cities are hiring for Dealership Internal Service Advisor jobs?

Cities with the most Dealership Internal Service Advisor job openings:

What are popular job titles related to Dealership Internal Service Advisor jobs?

For Dealership Internal Service Advisor jobs, the most frequently searched job titles are:

Internal Service Advisor

Frisco, TX

asburyauto
Automobile Dealers • 10K+ employees
Learn more about asburyautoexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Internal Service Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team member who will help us redefine the car-buying experience. 

The Internal Service Advisor is the face of the dealership for internal repair orders. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the Used Car Manager in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. 

  • Partner with the used car manager to generate and provide them with a complete and accurate estimate of repair
  • Advise on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
  • Establish and communicate completion time of repair with customer and technician
  • Answer incoming service calls 
  • Maintain and schedule service appointments 
  • Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
  • Strictly follow the manufacturer’s warranty guidelines and procedures
  • Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
  • Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
  • Must be able to manage in a fast paced work environment with limited supervision
  • Other duties to be determined by management
  • Must have great customer service, phone and computer skills 
  • Previous automotive Service Advisor experience is a plus
  • Must be a minimum of eighteen years of age
  • Must have a valid driver's license 
  • Must be able to pass pre-employment screening (background & drug test)

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

INDSERVICEDFW

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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