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Automotive Internal Service Advisor Jobs (NOW HIRING)

asburyauto

Internal Service Advisor

Frisco, TX · On-site

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Internal Service Advisor, you will have the ...

asburyauto

Internal Service Advisor

Frisco, TX · On-site

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Internal Service Advisor, you will have the ...

asburyauto

Internal Service Advisor

Frisco, TX

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Internal Service Advisor, you will have the ...

H GREGORY 1 INC

SERVICE ADVISOR

Orlando, FL · On-site

$17 - $20/hr

Bilingual is a plus EXPERIENCE: * 1 year of automotive internal service advisor experience required * Strong record of positive customer satisfaction * Basic knowledge of Google products (Gmail ...

Goodwin Motor Group

Internal Service Advisor

Brunswick, ME · On-site

$60K - $70K/yr

We're currently seeking an Internal Service Advisor to support our Used Vehicle Department at our ... Previous automotive service advisor experience is preferred but not required; we will train the ...

Goodwin Motor Group

Internal Service Advisor

Brunswick, ME · On-site

$60K - $70K/yr

We're currently seeking an Internal Service Advisor to support our Used Vehicle Department at our ... Previous automotive service advisor experience is preferred but not required; we will train the ...

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Automotive Internal Service Advisor information

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$12

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$45

How much do automotive internal service advisor jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for automotive internal service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is an automotive internal service advisor?

An Automotive Internal Service Advisor is a professional in a dealership or service center who acts as a liaison between the service department and other departments, such as sales or parts. Their primary responsibilities include coordinating vehicle repairs and maintenance for dealership inventory or fleet vehicles, ensuring work orders are processed efficiently, and communicating status updates to relevant teams. They play a key role in streamlining workflow within the service department and ensuring that internal vehicles are serviced promptly and according to dealership standards.

What skills and qualifications are needed to thrive as an automotive internal service advisor?

To thrive as an Automotive Internal Service Advisor, you need a solid understanding of automotive repair processes, inventory management, and service workflow, often supported by experience in a dealership or repair shop environment. Familiarity with dealership management systems (DMS), repair order software, and parts catalog tools is typically required. Strong organizational skills, attention to detail, and effective communication are essential soft skills for coordinating between technicians and other departments. These abilities ensure efficient service operations, accurate documentation, and high customer satisfaction within a fast-paced automotive setting.

How does an automotive internal service advisor typically collaborate with technicians and other departments within a dealership?

An Automotive Internal Service Advisor acts as a bridge between the service department, technicians, and sales teams to ensure timely and accurate completion of internal vehicle repairs and maintenance. They communicate repair needs, coordinate schedules, and prioritize work based on dealership requirements, often juggling multiple internal requests at once. By maintaining clear communication and detailed documentation, they help minimize downtime and ensure vehicles are ready for sale or delivery promptly. Effective collaboration requires strong organizational skills and the ability to quickly resolve any issues that arise between teams.

What is the difference between Automotive Internal Service Advisor vs Automotive Service Writer?

AspectAutomotive Internal Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; certifications like ASE or manufacturer-specific training
Work EnvironmentIn-shop, interacting directly with technicians and customersFront desk, customer-facing, coordinating repairs
Industry UsageUsed interchangeably in many dealerships and repair shopsCommonly used term for front-desk roles in auto service

Both roles involve customer communication and technical knowledge, often requiring similar certifications. The main difference lies in terminology; 'Automotive Internal Service Advisor' emphasizes the internal, technical aspect, while 'Automotive Service Writer' is more customer-facing. Both positions are vital in auto repair shops and dealerships for ensuring smooth service operations.

How do automotive internal service advisors get paid?

Automotive internal service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with pay structures varying by dealership or service center. Strong communication skills and product knowledge are important for maximizing earnings.

Is an automotive internal service advisor a hard job?

An automotive internal service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs with technicians. It requires good communication skills, technical knowledge, and the ability to handle customer service responsibilities, which can be demanding but manageable with experience. The job often involves multitasking in a fast-paced environment and may require certifications or training in automotive systems.
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What states have the most Automotive Internal Service Advisor jobs?

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For Automotive Internal Service Advisor jobs, the most frequently searched job titles are:

Automotive Internal Service Advisor jobs near you
Infographic showing various Automotive Internal Service Advisor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Internal Service Advisor

Matthews, NC • On-site

Infiniti of Charlotte Inc
51 - 200 employees
Learn more about Infiniti of Charlotte Incexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Internal Service Writer – Career Opportunity at INFINITI of CharlottePosition: Internal Service Writer

Location: INFINITI of Charlotte

Join a Growing Service Team

INFINITI of Charlotte is seeking a motivated, organized, and customer-focused Internal Service Writer to support our fast-paced service department. This position plays a critical role in maintaining communication between technicians, advisors, parts, and management to help ensure efficient workflow and timely vehicle repairs.

We are looking for someone who thrives in a team environment, communicates effectively, and can help keep the shop operating at a high level.

Responsibilities

  • Open and manage internal repair orders

  • Dispatch work efficiently to technicians

  • Maintain used car efficiency through shop

  • Monitor shop progress and communicate updates to advisors and management

  • Coordinate with the parts department to ensure timely parts availability

  • Maintain accurate documentation and repair order notes

  • Assist with warranty and internal vehicle processing

  • Help improve shop flow and technician productivity

  • Support quality control and vehicle status tracking

  • Ensure repairs are completed in a timely and organized manner

Qualifications

  • Previous automotive service experience preferred

  • Service advisor experience

  • Strong communication and organizational skills

  • Ability to multitask in a fast-paced environment

  • CDK experience preferred but not required

  • Team-oriented attitude with strong attention to detail

  • Basic understanding of automotive repair processes

What We Offer

  • Competitive compensation

  • Opportunity for growth and advancement

  • Supportive team environment

  • Paid training

  • Health, dental, and vision benefits

  • 401K

  • Paid vacation

  • Employee discounts

Ideal Candidate

The ideal candidate is dependable, process-driven, and capable of helping improve overall shop efficiency while maintaining a high level of professionalism. This role is perfect for someone looking to grow within automotive service operations and become a key part of dealership success.

Apply Today

If you are ready to join a growing dealership focused on teamwork, accountability, and customer satisfaction, we would like to speak with you.

Apply