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Online Automotive Service Advisor Jobs (NOW HIRING)

Automotive Service Advisor

Duvall, WA ยท On-site

$75K - $100K/yr

AUTOMOTIVE SERVICE ADVISOR TDC Automotive - Duvall, WA We're looking for an experienced Automotive Service Advisor to join our growing team. TDC Automotive is a locally owned, family-operated repair ...

Automotive Service Advisor experience/certifications are preferred but we would like to talk with all qualified candidates. Especially interested in advisors with dealership service experience ...

Automotive Service Advisor

Hicksville, NY ยท On-site

$100K - $150K/yr

Automotive Service Advisor Jobs in Hicksville, NY | Service Writer | Automotive Service Consultant???? Automotive Service Advisor / Service Writer Grand Prix Subaru - Hicksville, NY Part of the VIP ...

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Online Automotive Service Advisor information

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$25

$45

How much do online automotive service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for online automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is an online automotive service advisor?

An Online Automotive Service Advisor assists customers with vehicle service and repair needs through digital platforms such as chat, email, or phone. They provide estimates, schedule appointments, explain service options, and help troubleshoot basic issues remotely. This role requires strong automotive knowledge, customer service skills, and the ability to communicate complex information clearly. It helps customers get efficient service without visiting a dealership or repair shop in person.

What are the key skills and qualifications needed to thrive as an online automotive service advisor?

To succeed as an Online Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and typically a high school diploma or equivalent. Familiarity with dealership management systems, appointment scheduling software, and CRM tools is commonly required, and some employers may prefer ASE certification. Excellent communication, problem-solving skills, and the ability to multitask while working remotely set top performers apart. These competencies are vital for efficiently addressing customer concerns, ensuring accurate service recommendations, and maintaining high satisfaction in a digital environment.

What are the typical daily responsibilities of an online automotive service advisor?

As an Online Automotive Service Advisor, your daily responsibilities usually include answering customer inquiries via phone, chat, or email, scheduling service appointments, and providing repair or maintenance recommendations based on vehicle concerns. You will also create service estimates, coordinate with technicians and parts departments, and follow up with customers to ensure satisfaction after service is completed. This role often requires strong organization and time management skills, as you'll be managing multiple customer requests at once. Additionally, advisors play a key role in building trust and fostering long-term relationships with customers through consistent and helpful communication.

More about Online Automotive Service Advisor jobs
What cities are hiring for Online Automotive Service Advisor jobs? Cities with the most Online Automotive Service Advisor job openings:
What are the most commonly searched types of Automotive Service Advisor jobs? The most popular types of Automotive Service Advisor jobs are:
What states have the most Online Automotive Service Advisor jobs? States with the most job openings for Online Automotive Service Advisor jobs include:
What job categories do people searching Online Automotive Service Advisor jobs look for? The top searched job categories for Online Automotive Service Advisor jobs are:
Infographic showing various Online Automotive Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Advisor

Protech Automotive Services

Johnston, RI โ€ข On-site

$60K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago


Job description

Protech Automotive Services, a leading family-owned automotive repair shop specializing in servicing a broad range of modern vehicles, is seeking a highly skilled and dedicated Service Advisor.  

Our team thrives on trust, client-focused service, quality, and professionalism. We seek a Service Advisor who embodies these values and aims to provide the best customer service in the automotive repair industry. We are known for our unmatched service, check out our reviews!

Responsibilities:

  • Greet customers and accurately understand their service needs and expectations
  • Create detailed repair orders and assign work to technicians
  • Develop comprehensive estimates for parts, labor, and materials based on technician feedback
  • Conduct effective conversations with customers regarding necessary repairs and maintenance
  • Order parts and coordinate with technicians to ensure timely and high-quality service
  • Serve as the primary point of contact for all customer communication, ensuring a flawless service experience

Qualifications:

  • Prior experience as a service advisor is preferred, but not required
  • Must be proficient with computers and communication via text message, email, and voice calls
  • Must have a valid driver's license
  • Must have strong customer service skills, potentially from experience in hospitality or sales positions.
  • Applicant should have general automotive knowledge that is sufficient for effective advising (specific technical automotive knowledge is not required though)

What we offer:

  • Clean and modern facility with excellent amenities. 
  • Warm and inviting culture, where everyone is treated with the utmost respect.
  • Competitive pay structure ($60,000 - $100,000+ per year, based on experience)
  • Monday-Friday, 7:30am-5pm work schedule, with weekends off
  • Excellent benefits package including paid vacations, holidays, 401k with company match, and top-notch medical, dental, and vision insurance
  • Opportunities for training and continued education

Join us at Protech Automotive Services, where we are dedicated to excellence, ongoing growth, and building the best team in the automotive repair industry. We look forward to hearing from you!

Company Description

Protech Automotive Services is a leading RI family-owned automotive repair shop. We are known for our excellent customer service, our highly skilled technicians, and our unique brand. We have steadily grown since 2010 and are still growing. We plan to expand into more locations over the next few years. Come be a part of our growing team!