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Automotive Service Advisors Jobs (NOW HIRING)

Young Chevrolet

Automotive Service Advisors

Dallas, TX · On-site

$6.3K - $9.6K/mo

Experienced Service Advisors Turn Your Skills Into Success! Chevrolet of Dallas is seeking ... Proven sales experience, ideally in a fast‑paced automotive environment * Comfort with technology ...

Young Chevrolet

Automotive Service Advisors

Dallas, TX · On-site

$6.3K - $9.6K/mo

Experienced Service Advisors Turn Your Skills Into Success! Chevrolet of Dallas is seeking ... Proven sales experience, ideally in a fast-paced automotive environment * Comfort with technology ...

Heiser Automotive Group

SERVICE ADVISORS

Glendale, WI · On-site

For more than 100 years, Heiser has been a family owned, premier automotive dealer group throughout ... Service Advisors serve as the primary point of contact for our guests and play a key role in ...

Heiser Automotive Group

SERVICE ADVISORS

Milwaukee, WI · On-site

For more than 100 years, Heiser has been a family owned, premier automotive dealer group throughout ... Service Advisors serve as the primary point of contact for our guests and play a key role in ...

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Automotive Service Advisors information

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How much do automotive service advisors jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for automotive service advisors in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive Service Advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems, repair order software, and sometimes ASE certification is beneficial. Excellent communication, problem-solving, and multitasking abilities help you effectively manage customer expectations and coordinate with technicians. These skills ensure accurate service recommendations, customer satisfaction, and efficient workflow within the service department.

What is the difference between Automotive Service Advisors vs Automotive Technicians?

AspectAutomotive Service AdvisorsAutomotive Technicians
CredentialsCustomer service skills, sometimes certifications in automotive serviceTechnical certifications (ASE), mechanical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Industry UsageCustomer communication, sales, service recommendationsVehicle diagnostics, repairs, maintenance

Automotive Service Advisors focus on customer communication, service sales, and managing repair orders, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in automotive service centers but differ in skills, responsibilities, and work environment.

What are Automotive Service Advisors?

Automotive Service Advisors are professionals who act as the liaison between customers and automotive technicians in service centers or dealerships. They help customers by understanding their vehicle concerns, explaining recommended repairs or maintenance, and providing cost estimates. Service Advisors also schedule appointments, manage repair orders, and ensure that customers are kept informed throughout the repair process. Their role is crucial in ensuring customer satisfaction and the smooth operation of the service department.

How do Automotive Service Advisors typically balance customer communication with coordinating repairs in a busy service center?

Automotive Service Advisors often juggle multiple tasks, including updating customers on repair progress, explaining service recommendations, and coordinating with technicians. Effective communication and strong organizational skills are essential, as Advisors must translate technical information into clear updates for customers while ensuring repair orders are processed efficiently. In a fast-paced environment, Advisors use management software and regular team meetings to stay informed about vehicle status and prioritize urgent repairs. This balance is crucial for maintaining customer satisfaction and smooth workshop operations.
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What job categories do people searching Automotive Service Advisors jobs look for? The top searched job categories for Automotive Service Advisors jobs are:
Automotive Service Advisors jobs near you
Infographic showing various Automotive Service Advisors job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 7% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Advisors

Graff Auto Campus

Burns Harbor, IN

Full-time

Posted 10 days ago

Job description

Service Advisor responsibilities

  • Greeting customers promptly
  • Obtaining customer and vehicle information
  • Clearly reporting all vehicle symptoms as described by the customer
  • Determining and recommending needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verifying that the final invoice reconciles with the work performed on the repair order
  • Explaining all completed work and charges to customers

Requirements:

  • Minimum 1 year experience in a service advisory role
  • Positive attitude
  • High volume mentality
  • CSI focused
  • Required experience:
  • Service Advisor, Dealership, Automotive Knowledge: 1 year

Apply