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Automotive Service Advisors Jobs (NOW HIRING)

Automotive Service Advisors

Dallas, TX ยท On-site

$6.3K - $9.6K/mo

Experienced Service Advisors Turn Your Skills Into Success! Chevrolet of Dallas is seeking ... Proven sales experience, ideally in a fast-paced automotive environment * Comfort with technology ...

Automotive Service Advisors

Dallas, TX ยท On-site

$6.3K - $9.6K/mo

Experienced Service Advisors Turn Your Skills Into Success! Chevrolet of Dallas is seeking ... Proven sales experience, ideally in a fastโ€‘paced automotive environment * Comfort with technology ...

Apply Early

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Automotive Service Advisors information

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$12

$25

$45

How much do automotive service advisors jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for automotive service advisors in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive Service Advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems, repair order software, and sometimes ASE certification is beneficial. Excellent communication, problem-solving, and multitasking abilities help you effectively manage customer expectations and coordinate with technicians. These skills ensure accurate service recommendations, customer satisfaction, and efficient workflow within the service department.

What is the difference between Automotive Service Advisors vs Automotive Technicians?

AspectAutomotive Service AdvisorsAutomotive Technicians
CredentialsCustomer service skills, sometimes certifications in automotive serviceTechnical certifications (ASE), mechanical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Industry UsageCustomer communication, sales, service recommendationsVehicle diagnostics, repairs, maintenance

Automotive Service Advisors focus on customer communication, service sales, and managing repair orders, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in automotive service centers but differ in skills, responsibilities, and work environment.

What are Automotive Service Advisors?

Automotive Service Advisors are professionals who act as the liaison between customers and automotive technicians in service centers or dealerships. They help customers by understanding their vehicle concerns, explaining recommended repairs or maintenance, and providing cost estimates. Service Advisors also schedule appointments, manage repair orders, and ensure that customers are kept informed throughout the repair process. Their role is crucial in ensuring customer satisfaction and the smooth operation of the service department.

How do Automotive Service Advisors typically balance customer communication with coordinating repairs in a busy service center?

Automotive Service Advisors often juggle multiple tasks, including updating customers on repair progress, explaining service recommendations, and coordinating with technicians. Effective communication and strong organizational skills are essential, as Advisors must translate technical information into clear updates for customers while ensuring repair orders are processed efficiently. In a fast-paced environment, Advisors use management software and regular team meetings to stay informed about vehicle status and prioritize urgent repairs. This balance is crucial for maintaining customer satisfaction and smooth workshop operations.
More about Automotive Service Advisors jobs
What cities are hiring for Automotive Service Advisors jobs? Cities with the most Automotive Service Advisors job openings:
What states have the most Automotive Service Advisors jobs? States with the most job openings for Automotive Service Advisors jobs include:
Infographic showing various Automotive Service Advisors job openings in the United States as of June 2026, with employment types broken down into 22% Full Time, and 78% Part Time. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Advisors

Paulding Chrysler Dodge Jeep Ram

Dallas, GA โ€ข On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description


1245 Old Griffin Rd., Dallas, GA 30157

Automotive Service Advisor$60,000 - $100,000 Income!Excellent Training, Benefits, & Career Growth!


Paulding Chrysler Dodge Jeep Ram
ย in Dallas, GA is a great place to have a rewarding career. Our Service Department is seeking Automotive Service Advisors, with excellent customer service skills, to guide customers through the auto repair and maintenance process, advise customers on service options and costs, follow vehicles from service bay to completion, ensure every customer is satisfied, and more.ย  Experience is preferred. Apply now and drive your career forward with this great opportunity!ย 


Why work at Paulding Chrysler Dodge Jeep Ram?

Weโ€™re a family-owned dealership that truly appreciates our employees and invests in their success. Youโ€™ll be part of a fast-paced, team-oriented environment with strong support from leadership and all the tools you need to succeed.


Full-time Benefits:

  • $60,000 - $100,000 performance driven potential income
  • Training
  • 401(k) plan with employer match
  • Medical, dental, vision, and life insurance
  • Paid vacation and paid time off (PTO)
  • Free college tuition with Degrees@Work program
  • Employee discountsย on products and services
  • Supportive management team
  • Career advancement opportunities
  • Climate-controlled service drive
  • A fun and fast-paced team environment


Responsibilities โ€“ Automotive Service Advisor:

  • Greet customers, answer questions, and guide them through the auto service repair and maintenance process from check-in to vehicle pick-up
  • Clearly explain maintenance and repair recommendations, costs, timelines, and service optionsโ€”including current specials or promotions
  • Accurately schedule appointments and coordinate with technicians to ensure timely service
  • Track the status of vehicles throughout the service cycle and keep customers informed with timely updates
  • Review completed work with customers, answer any questions, and ensure complete satisfaction before vehicle delivery
  • Proactively recommend additional services based on vehicle history and manufacturer guidelines
  • Maintain a strong CSI (Customer Satisfaction Index) score by delivering exceptional service
  • Assist with administrative tasks and perform other duties as needed to support the team


Qualifications โ€“ Automotive Service Advisor:

  • Previous experience as an Automotive Service Advisor or Technician preferred, with verifiable CSI scores, sales performance, and work history
  • Strong interpersonal and communication skillsโ€”both in person and over the phone
  • Basic understanding of automotive systems and repair terminology is a plus
  • Comfortable using dealership management systems (DMS) and scheduling tools
  • Thrives in a fast-paced and team-oriented environment
  • A professional appearance, strong work ethic, and a positive attitude
  • Valid driverโ€™s license with a good driving record
  • High school diploma or equivalent
  • Please upload your resume and complete the online assessment for priority consideration!