ZipRecruiter

Log In

1

Tesla Service Advisor Jobs (NOW HIRING)

Tesla

Product Manager, Vehicle Service

Fremont, CA · On-site

Tesla seeks a Product Manager to transform Vehicle Service Operations through software that powers how Service Advisors manage customer concerns and interactions and Technicians repair vehicles. You ...

Kenwood Autobody

Collision Service Advisor

Frederick, MD · On-site

$70K - $130K/yr

The Collision Service Advisor serves as the primary point of contact for customers throughout the ... writing Tesla repair estimates is required. * Combination of education, training, and relevant ...

Kenwood Autobody

Collision Service Advisor

Frederick, MD · On-site

$70K - $130K/yr

The Collision Service Advisor serves as the primary point of contact for customers throughout the ... writing Tesla repair estimates is required. * Combination of education, training, and relevant ...

Simply Solar

Solar Service Advisor

Petaluma, CA · On-site

$60K/yr

The Solar Service Advisor is the engine of our service division. You'll own the full lifecycle of ... Tesla Powerwall, Franklin), system expansions and panel add-ons, and real estate solar inspection ...

Simply Solar

Solar Service Advisor

Petaluma, CA · On-site

$60K/yr

The Solar Service Advisor is the engine of our service division. You'll own the full lifecycle of ... Tesla Powerwall, Franklin), system expansions and panel add-ons, and real estate solar inspection ...

Simply Solar

Solar Service Advisor

Petaluma, CA · On-site

$60K/yr

The Solar Service Advisor is the engine of our service division. You'll own the full lifecycle of ... Tesla Powerwall, Franklin), system expansions and panel add-ons, and real estate solar inspection ...

AutoNation

$38/hr

Communicating with Parts Department and Service Advisors regularly to effectively manage production ... Suzuki, Tesla, Volkswagen, Volkswagon, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang ...

AutoNation

$52.80 - $68/hr

... Suzuki, Tesla, Volkswagen, Volkswagon, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang ... Service Advisor, ASE, Factory Certified, Manufacturer Certified, ICAR, CDK, ADP, X-time ...

next page

Showing results 1-20

All JobsTesla Service Advisor Jobs

Tesla Service Advisor information

See salary details

$12

$25

$45

How much do tesla service advisor jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for tesla service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does a Tesla Service Advisor do?

A Tesla Service Advisor acts as the main point of contact between Tesla customers and the service center. They are responsible for understanding customer concerns, scheduling service appointments, explaining repair processes, and ensuring a smooth service experience. Service Advisors also keep customers updated on the status of their vehicles and help coordinate with technicians to resolve issues efficiently. Their role is essential for maintaining customer satisfaction and supporting Tesla’s commitment to high-quality service.

What is the difference between Tesla Service Advisor vs Tesla Service Technician?

AspectTesla Service AdvisorTesla Service Technician
CredentialsCustomer service experience, sometimes certifications in automotive or salesTechnical certifications, automotive or electrical training
Work EnvironmentCustomer-facing, showroom and service centerGarage, repair bays, technical workshop
Employer & Industry UsageUsed in Tesla service centers for customer interactionUsed in Tesla service centers for vehicle repairs and diagnostics

While both roles are essential in Tesla service centers, the Tesla Service Advisor primarily focuses on customer interactions, scheduling, and sales support, whereas the Tesla Service Technician handles vehicle repairs, diagnostics, and technical maintenance. Their skills and certifications differ, but both contribute to delivering quality service to Tesla customers.

How does a Tesla Service Advisor typically collaborate with technicians and other team members to ensure customer satisfaction?

As a Tesla Service Advisor, you work closely with technicians, parts specialists, and other service team members to provide a seamless customer experience. Your responsibilities include clearly communicating customer concerns to technicians, keeping customers informed about repair progress, and coordinating with logistics or parts departments to minimize wait times. Effective collaboration and proactive problem-solving are essential, as you often act as the link between customers and the service team to ensure issues are resolved efficiently and customers leave satisfied.

What are the key skills and qualifications needed to thrive as a Tesla Service Advisor, and why are they important?

To thrive as a Tesla Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, with technical training being advantageous. Familiarity with Tesla's proprietary diagnostic software, customer relationship management (CRM) systems, and scheduling platforms is important. Outstanding communication, problem-solving abilities, and a proactive attitude help build trust with customers and coordinate effectively with technicians. These skills ensure efficient service operations, high customer satisfaction, and support Tesla’s reputation for innovation and quality.
More about Tesla Service Advisor jobs
What cities are hiring for Tesla Service Advisor jobs? Cities with the most Tesla Service Advisor job openings:
What states have the most Tesla Service Advisor jobs? States with the most job openings for Tesla Service Advisor jobs include:
What job categories do people searching Tesla Service Advisor jobs look for? The top searched job categories for Tesla Service Advisor jobs are:
Tesla Service Advisor jobs near you
Infographic showing various Tesla Service Advisor job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Product Manager, Vehicle Service

Product Manager, Vehicle Service

Tesla

Fremont, CA • On-site

Full-time

Re-posted 14 days ago

Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

1st of 44 rated automakers

Job description

Job Summary:
Tesla seeks a Product Manager to transform Vehicle Service Operations through software that powers how Service Advisors manage customer concerns and interactions and Technicians repair vehicles. You'll support the platform used by service centers globally, partnering with various teams to build features that reduce repair cycle time, improve quality, and enhance advisor efficiency.
Responsibilities:
• Establish product vision and roadmap for internal tools powering service documentation, case management, diagnostic workflows and repair tracking used by technicians and service advisors across global service centers
• Analyze Technician and Service advisor workflows through Service Center shadowing, interviews, and data to identify opportunities reducing repair time, improving first-time fix rates, and streamlining customer case management
• Partner with Engineering to define requirements, scope features and ship solutions balancing technician efficiency, advisor productivity, documentation accuracy and technical feasibility
• Collaborate with Data teams to establish metrics measuring repair quality, cycle time and service performance, validating decisions with quantitative insights
• Work with Service Operations to test solutions, drive adoption and iterate based on real-world usage
• Present trade-offs and recommendations to cross-functional stakeholders and leadership, driving alignment through data-driven storytelling
Qualifications:
Required:
• 2-5 years product management or operations or consulting experience with strong analytical skills and operational mindset
• Exceptional cross-functional collaboration abilities with proven track record translating technical concepts for service teams and operational needs for engineers
• Bias for action with comfort managing ambiguity, prioritizing ruthlessly, and making decisions with incomplete information
Preferred:
• Automotive service experience is a plus
• Technical operations or experience with diagnostic systems and case management tools
Company:
Tesla is an electric vehicle and clean energy company that provides electric cars, solar, and renewable energy solutions. Founded in 2003, the company is headquartered in Austin, USA, with a team of 10001+ employees. The company is currently Late Stage.

What Tesla employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply