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Automobile Service Advisor Jobs (NOW HIRING)

Super Service Auto Shops

Service Advisor

Placentia, CA · On-site

$60K - $100K/yr

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

Levittown Ford

Automotive - Service Advisor

Hicksville, NY · On-site

$90K - $125K/yr

Automotive Service Advisor - Levittown Ford Levittown Ford - Levittown, NY VIP Automotive Group of Long Island Full-Time | 5-Day Work Week | Monday-Saturday | Saturday Required $90,000 - $125,000 ...

Khoury Automotive Group

Be Seen First

Automotive Service Advisor

Wharton, TX · On-site

The Automotive Service Advisor plays a crucial role in managing the vehicle service process by serving as the primary point of contact between customers and the service team. Working within a medium ...

Homan Auto Group

Automotive Service Advisor

Ripon, WI · On-site

As an Automotive Service Advisor, you will build strong customer relationships, write repair orders, advise on necessary services for our customers' vehicles- from trucks to fuel-efficient hybrids ...

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Automobile Service Advisor information

See salary details

$12

$25

$45

How much do automobile service advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for automobile service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is an automobile service advisor?

Automobile Service Advisors act as the main point of contact between customers and the service department at automotive dealerships or repair shops. They help customers understand their vehicle's maintenance or repair needs, provide estimates, and schedule services. Service Advisors also communicate with technicians to relay findings and updates, ensuring the customer is informed throughout the process. Their goal is to provide excellent customer service while facilitating efficient and accurate vehicle repairs.

How does an automobile service advisor typically collaborate with technicians and customers to ensure a smooth service process?

An Automobile Service Advisor acts as a crucial link between customers and service technicians. They communicate customer concerns clearly to the technical team, translate technical information into layman's terms for customers, and keep both sides updated throughout the repair process. Advisors also schedule appointments, manage repair timelines, and handle unexpected issues, ensuring a positive experience for all parties. Effective collaboration and strong communication skills are essential in this fast-paced, customer-focused environment.

What are the key skills and qualifications needed to thrive as an automobile service advisor, and why are they important?

To thrive as an Automobile Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and often a high school diploma or relevant certification. Familiarity with dealership management systems, repair order software, and diagnostic tools is commonly required. Strong communication, problem-solving, and organizational skills help build trust with customers and coordinate effectively with technicians. These skills are critical for ensuring efficient service operations, customer satisfaction, and repeat business in a competitive automotive environment.

What is the difference between Automobile Service Advisor vs Automotive Technician?

AspectAutomobile Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive technologyASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Search & Comparison IntentCustomer service, sales, vehicle maintenanceVehicle repairs, diagnostics, technical skills

The main difference is that an Automobile Service Advisor primarily interacts with customers, explaining repairs and scheduling services, while an Automotive Technician focuses on diagnosing and repairing vehicles. Both roles are essential in auto service centers and often work closely together to ensure customer satisfaction and vehicle safety.

How do automobile service advisors get paid?

Automobile service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. Their compensation often depends on the volume of work they generate and customer satisfaction, with some earning additional incentives for meeting performance targets.

How hard is being an automobile service advisor?

Being an automobile service advisor involves strong communication skills, technical knowledge of vehicle systems, and the ability to manage customer expectations. The job can be demanding due to multitasking, handling customer concerns, and working in a fast-paced environment, but it is generally manageable with proper training and experience.

How much do automobile service advisors make in the US?

Automobile service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume dealerships earning higher wages. Compensation often includes base pay plus commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.
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What states have the most Automobile Service Advisor jobs?

States with the most job openings for Automobile Service Advisor jobs include:

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Automobile Service Advisor jobs near you
Infographic showing various Automobile Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Express Lube Service Advisor

Stocker Automotive Service Department

State College, PA • On-site

Full-time

Posted 20 days ago

Job description

Job Type
Full-time
Description
Subaru Express Service Advisor
We are seeking a dedicated and customer-focused Subaru Express Service Advisor to join our dynamic service team. In this role, you will serve as the primary point of contact for customers seeking quick and efficient vehicle service, ensuring a seamless and positive experience. If you have excellent communication skills and a passion for automotive service, we invite you to apply and become part of our growing organization.
Key Responsibilities:
- Greet customers promptly and professionally, assessing their vehicle service needs
- Explain service recommendations and provide accurate estimates of costs and timeframes
- Coordinate with technicians to ensure timely completion of services
- Maintain clear communication with customers regarding service progress and any additional needs
- Document all customer interactions and service details accurately in the system
- Upsell additional services when appropriate, based on customer needs and vehicle condition
- Ensure customer satisfaction by delivering exceptional service and follow-up
- Adhere to all safety and operational procedures within the service department
Skills and Qualifications:
- Previous experience as a Service Advisor or in a customer service role within the automotive industry preferred
- Strong communication and interpersonal skills
- Ability to explain technical information clearly and effectively
- Excellent organizational and multitasking abilities
- Valid driver's license
- Professional appearance and positive attitude
- Ability to work efficiently in a fast-paced environment
Join our team and enjoy a collaborative work environment that values growth, integrity, and customer satisfaction. We offer competitive compensation, ongoing training, and opportunities for career advancement within our dealership.
Requirements
  • Listen to customers' and discuss needed service maintenance
  • Present multipoint vehicle inspection results to customers.
  • Verify warranty, insurance or contract coverage for service
  • Calculate and provide customer with an estimate of these expenses for needed services
  • Explain process to clients so they understand what to expect and with their automobile service
  • Record information gathered from each visit in appropriate database
  • Draft order for repair with all information that has been gathered outlined clearly
  • Work with supervisors, Technicians and the rest of team to provide a positive and expedient resolution for clients.

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