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Automobile Service Advisor Jobs (NOW HIRING)

Super Service Auto Shops

Service Advisor

Placentia, CA

$60K - $100K/yr

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

Super Service Auto Shops

Service Advisor

Placentia, CA · On-site

$60K - $100K/yr

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

EAG Automotive

Service Advisor

Mount Pleasant, TX · On-site

Experienced Service Advisor - Automotive We are seeking an experienced Service Advisor to join our team. As a Service Advisor, you will be responsible for assisting customers with their automotive ...

EAG Automotive

Service Advisor

Mount Pleasant, TX

Experienced Service Advisor - Automotive We are seeking an experienced Service Advisor to join our team. As a Service Advisor, you will be responsible for assisting customers with their automotive ...

EAG Automotive

Service Advisor

Mount Pleasant, TX · On-site

Experienced Service Advisor - Automotive We are seeking an experienced Service Advisor to join our team. As a Service Advisor, you will be responsible for assisting customers with their automotive ...

EAG Automotive

Service Advisor

Mount Pleasant, TX

Experienced Service Advisor - Automotive We are seeking an experienced Service Advisor to join our team. As a Service Advisor, you will be responsible for assisting customers with their automotive ...

Apex Automotive

Service Advisor

Glen Allen, VA · On-site

Service Advisor Virginia Automotive Service in Glenn Allen, VA is looking to hire an exceptional Service Advisor to join our winning team! Platinum Plus provides the highest quality automotive ...

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Automobile Service Advisor information

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$12

$25

$45

How much do automobile service advisor jobs pay per hour?

As of May 28, 2026, the average hourly pay for automobile service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automobile Service Advisor, and why are they important?

To thrive as an Automobile Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and often a high school diploma or relevant certification. Familiarity with dealership management systems, repair order software, and diagnostic tools is commonly required. Strong communication, problem-solving, and organizational skills help build trust with customers and coordinate effectively with technicians. These skills are critical for ensuring efficient service operations, customer satisfaction, and repeat business in a competitive automotive environment.

How does an Automobile Service Advisor typically collaborate with technicians and customers to ensure a smooth service process?

An Automobile Service Advisor acts as a crucial link between customers and service technicians. They communicate customer concerns clearly to the technical team, translate technical information into layman's terms for customers, and keep both sides updated throughout the repair process. Advisors also schedule appointments, manage repair timelines, and handle unexpected issues, ensuring a positive experience for all parties. Effective collaboration and strong communication skills are essential in this fast-paced, customer-focused environment.

What are Automobile Service Advisors?

Automobile Service Advisors act as the main point of contact between customers and the service department at automotive dealerships or repair shops. They help customers understand their vehicle's maintenance or repair needs, provide estimates, and schedule services. Service Advisors also communicate with technicians to relay findings and updates, ensuring the customer is informed throughout the process. Their goal is to provide excellent customer service while facilitating efficient and accurate vehicle repairs.

What is the difference between Automobile Service Advisor vs Automotive Technician?

AspectAutomobile Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive technologyASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Search & Comparison IntentCustomer service, sales, vehicle maintenanceVehicle repairs, diagnostics, technical skills

The main difference is that an Automobile Service Advisor primarily interacts with customers, explaining repairs and scheduling services, while an Automotive Technician focuses on diagnosing and repairing vehicles. Both roles are essential in auto service centers and often work closely together to ensure customer satisfaction and vehicle safety.

More about Automobile Service Advisor jobs
What cities are hiring for Automobile Service Advisor jobs? Cities with the most Automobile Service Advisor job openings:
What states have the most Automobile Service Advisor jobs? States with the most job openings for Automobile Service Advisor jobs include:
What job categories do people searching Automobile Service Advisor jobs look for? The top searched job categories for Automobile Service Advisor jobs are:
Automobile Service Advisor jobs near you
Infographic showing various Automobile Service Advisor job openings in the United States as of May 2026, with employment types broken down into 16% Full Time, and 84% Part Time. Highlights an 16% Physical, 12% Hybrid, and 72% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

automobile service advisor

Colonial West Chevrolet of Fitchburg

Fitchburg, MA • On-site

Other

Posted 17 days ago

Job description

We are seeking a dynamic and customer-focused General Motors Service Advisor to join our team. In this vital role, you will serve as the primary point of contact for customers seeking vehicle maintenance and repair services. Your automotive knowledge, and sales skills will drive customer satisfaction and help grow our service department. This position offers an exciting opportunity to work in a fast-paced environment where your expertise makes a real difference.

Duties

  • Greet customers warmly, listen carefully to their vehicle concerns, and accurately document their needs.
  • Explain recommended interval services clearly, including auto diagnostics, repairs, and maintenance procedures such as oil changes, brake repairs, alignments, suspension work, tire services, transmission repairs, diesel engine repairs, shocks & struts, air brake systems, and auto body repairs.
  • Prepare detailed auto estimates using dealership systems and communicate options effectively to customers.
  • Up sell additional services and maintenance packages that enhance vehicle performance and safety while meeting customer needs.
  • Coordinate with the Service Manager and Dispatch to prioritize repairs and ensure timely completion of service work.
  • Handle customer inquiries professionally, providing daily updates on vehicle status and ensuring satisfaction throughout the service process.
  • Along with our cashier, manage cash handling responsibilities accurately while maintaining confidentiality and integrity.

Qualifications

  • Dealership experience with a strong background in auto service or as a service technician.
  • Excellent customer service skills with the ability to communicate technical information clearly and professionally.
  • Experience in auto estimating, service writing, and automotive repair sales is highly desirable.
  • Familiarity with automotive repair processes such as alignment procedures, shocks & struts replacement, air brake systems, and auto sales techniques.
  • Ability to handle cash transactions accurately while maintaining a professional demeanor.
  • Strong organizational skills with the ability to manage multiple tasks efficiently in a busy dealership environment. Join us at Colonial Chevrolet west where your automotive expertise fuels exceptional customer experiences! We are committed to supporting your growth and success in a vibrant team dedicated to excellence in every aspect of automotive service.

Apply