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Automobile Service Advisor Jobs (NOW HIRING)

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

Service Advisor

Placentia, CA · On-site

$60K - $100K/yr

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

Automotive Service Advisor

Burbank, CA · On-site

$50K - $120K/yr

Future Auto Service , located in Burbank, CA, is hiring a full-time Automotive Service Advisor to join our dynamic team. If you're passionate about cars, enjoy problem-solving, and excel at creating ...

Automotive Service Advisor

Burbank, CA · On-site

$50K - $120K/yr

Future Auto Service , located in Burbank, CA, is hiring a full-time Automotive Service Advisor to join our dynamic team. If you're passionate about cars, enjoy problem-solving, and excel at creating ...

Automotive Service Advisor

Burbank, CA · On-site

$50K - $120K/yr

Future Auto Service , located in Burbank, CA, is hiring a full-time Automotive Service Advisor to join our dynamic team. If you're passionate about cars, enjoy problem-solving, and excel at creating ...

Experienced Service Advisor - Automotive We are seeking an experienced Service Advisor to join our team. As a Service Advisor, you will be responsible for assisting customers with their automotive ...

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Automobile Service Advisor information

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$12

$25

$45

How much do automobile service advisor jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for automobile service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

How does an Automobile Service Advisor typically collaborate with technicians and customers to ensure a smooth service process?

An Automobile Service Advisor acts as a crucial link between customers and service technicians. They communicate customer concerns clearly to the technical team, translate technical information into layman's terms for customers, and keep both sides updated throughout the repair process. Advisors also schedule appointments, manage repair timelines, and handle unexpected issues, ensuring a positive experience for all parties. Effective collaboration and strong communication skills are essential in this fast-paced, customer-focused environment.

What does a Service Advisor do in automotive?

An automotive Service Advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, recommend repairs, prepare estimates, and communicate repair progress, often using diagnostic tools and service management software to ensure customer satisfaction and proper service delivery.

How to become a vehicle Service Advisor?

To become a vehicle Service Advisor, candidates typically need a high school diploma or equivalent, strong communication skills, and customer service experience. Many employers prefer candidates with knowledge of automotive systems and certifications such as ASE or manufacturer-specific training. Gaining experience in automotive repair or sales can also improve job prospects in this role.

What are the key skills and qualifications needed to thrive as an Automobile Service Advisor, and why are they important?

To thrive as an Automobile Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and often a high school diploma or relevant certification. Familiarity with dealership management systems, repair order software, and diagnostic tools is commonly required. Strong communication, problem-solving, and organizational skills help build trust with customers and coordinate effectively with technicians. These skills are critical for ensuring efficient service operations, customer satisfaction, and repeat business in a competitive automotive environment.

How hard is it to be an automotive Service Advisor?

Becoming an automotive Service Advisor requires strong communication skills, technical knowledge of vehicle systems, and the ability to manage customer interactions. The role involves multitasking, understanding repair procedures, and often working in a fast-paced environment, but it is generally accessible with relevant experience or training. Certification or familiarity with automotive software can also be beneficial.

What are Automobile Service Advisors?

Automobile Service Advisors act as the main point of contact between customers and the service department at automotive dealerships or repair shops. They help customers understand their vehicle's maintenance or repair needs, provide estimates, and schedule services. Service Advisors also communicate with technicians to relay findings and updates, ensuring the customer is informed throughout the process. Their goal is to provide excellent customer service while facilitating efficient and accurate vehicle repairs.

How do auto advisors get paid?

Automobile service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, such as repairs, parts, or service packages. They may also receive incentives for customer satisfaction and retention, with pay structures varying by dealership or service center.

What is the difference between Automobile Service Advisor vs Automotive Technician?

AspectAutomobile Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive technologyASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Search & Comparison IntentCustomer service, sales, vehicle maintenanceVehicle repairs, diagnostics, technical skills

The main difference is that an Automobile Service Advisor primarily interacts with customers, explaining repairs and scheduling services, while an Automotive Technician focuses on diagnosing and repairing vehicles. Both roles are essential in auto service centers and often work closely together to ensure customer satisfaction and vehicle safety.

More about Automobile Service Advisor jobs
What cities are hiring for Automobile Service Advisor jobs? Cities with the most Automobile Service Advisor job openings:
What states have the most Automobile Service Advisor jobs? States with the most job openings for Automobile Service Advisor jobs include:
What job categories do people searching Automobile Service Advisor jobs look for? The top searched job categories for Automobile Service Advisor jobs are:
Infographic showing various Automobile Service Advisor job openings in the United States as of June 2026, with employment types broken down into 53% Full Time, 4% Part Time, and 43% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Be an early applicant


Job description

Job description:
We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We were voted the Best Multi-Shop Auto Repair shop in the country because we are a clean, professionally run, state of the art auto repair shop. The service advisor, service writer or service manager who will also write service will write 10-20 cars a day. The automotive service advisor / writer will work closely with a team of the best ASE Certified Master Technicians in California. The service advisor, service writer or service manager will also order parts, answer the phone, deal with returns etc.
Responsibilities and Duties:
  • Open and Close.
  • Greet customers in a friendly manner.
  • Establish a relationship with the customer.
  • Write up customers.
  • Arrange shuttle pick up.
  • Look up labor and parts.
  • Recommend needed repair.
  • Close out customer.
  • Handle returns and customer service issues

Qualifications and Skills Requirements:
  • The automotive service advisor/writer must be extremely friendly.
  • The automotive service advisor/writer have at least 5 years experience as a professional service writer.
  • The automotive service advisor/writer must be able to sell value. (no order takers).
  • The automotive service advisor/writer's schedule is 5 days a week.
  • The automotive service advisor/writer's must be able to multi-task.
  • The automotive service advisor/writer's should be able to touch type 30 words per minute.
  • The automotive service advisor/writer's must be reliable (we are open at 7:30 and close at 5:30).
  • The automotive service advisor/writer's must have a clean driving record.
  • The automotive service advisor/writer's must have a clean cut appearance

Benefits:
  • Up to 2 weeks paid vacation.
  • Sick days.

Job Type: Full-time: $65,000.00 to $90,000.00 /year DOE With added Bonuses. If you're currently employed. Confidentiality is assured. Text or call my confidential cell phone if want more information.
Benefit Conditions:
  • Waiting period may apply.

This Job Is:
  • A job for which military experienced candidates are encouraged to apply.
  • Open to applicants who do not have a high school diploma/GED.
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks).
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more.
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
  • A job for which all ages, including older job seekers, are encouraged to apply.
  • Open to applicants who do not have a college diploma.

Work Remotely: No.

Job Type: Full-time.
Pay: $65,000.00 - $90,000.00 per year.
Benefits:
  • 401(k).
  • 401(k) matching.
  • Dental insurance.
  • Employee discount.
  • Health insurance.
  • Life insurance.
  • Paid time off.
  • Tuition reimbursement.
  • Vision insurance.

Day range:
  • Monday to Saturday.
  • Floating Day Off.

Shift:
  • 10 hour shift.
  • 8 hour shift.
  • Day shift.

Experience:
  • Clean Driving Record: 1 year (Required).
  • Auto Repair / Service: 5 years (Required).
  • Sales / Customer Service: 1 year (Required).

License/Certification:
  • ASE Certification (Preferred).

Work Location: Multiple locations.