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Lexus Service Advisor Jobs (NOW HIRING)

Keeler Motor Car Co.

Lexus Service Advisor

Westport, CT · On-site

Service Advisor Location: Lexus of Westport Fairfield, CT | Full-Time Lexus of Westport is seeking an experienced, customer-focused Service Advisor to join our luxury service team. If you thrive in a ...

Pohanka Lexus

Lexus Service Greeter

Chantilly, VA

$13.50 - $16.50/hr

Service Greeter, Lexus Dealership Position Overview The Service Valet plays a key role in ... Keep the service drive clean, organized, and presentable at all times. * Assist service advisors ...

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Lexus Service Advisor information

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How much do lexus service advisor jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for lexus service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does a Lexus Service Advisor do?

A Lexus Service Advisor acts as the main point of contact between customers and the service department at a Lexus dealership. They are responsible for understanding the customer's vehicle concerns, explaining recommended maintenance or repairs, and coordinating service appointments. Service Advisors also provide estimates, keep customers informed about their vehicle’s status, and ensure a high level of customer satisfaction throughout the service process.

How does a Lexus Service Advisor typically collaborate with technicians and customers during the repair process?

A Lexus Service Advisor acts as the liaison between customers and the service team, ensuring a smooth and transparent repair process. They begin by discussing vehicle concerns with customers, then relay this information to technicians for accurate diagnostics. Throughout the repair, the advisor provides updates to customers, explains recommended services, and helps prioritize repairs based on urgency and budget. This role requires strong communication and organizational skills to balance customer satisfaction with efficient workflow in the service department.

What are the key skills and qualifications needed to thrive as a Lexus Service Advisor, and why are they important?

To thrive as a Lexus Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or higher with relevant experience in the automotive industry. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific tools like Lexus' service platforms is often required. Exceptional communication, problem-solving, and organizational abilities help advisors build trust and efficiently manage customer concerns. These skills ensure high customer satisfaction, accurate service recommendations, and effective workflow in a dealership environment.

What is the difference between Lexus Service Advisor vs Automotive Service Advisor?

AspectLexus Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingHigh school diploma, ASE certifications often preferred
Work EnvironmentLuxury dealership, specialized in Lexus vehiclesVarious automotive service centers, including independent and dealership shops
Employer & Industry UsageExclusive to Lexus dealershipsUsed across multiple automotive brands and service centers
Job ResponsibilitiesCustomer communication, service recommendations, warranty processingCustomer service, repair order management, parts coordination

Both roles involve customer interaction and service coordination, but Lexus Service Advisors focus specifically on Lexus vehicles within luxury dealerships, often requiring specialized training. Automotive Service Advisors work across various brands and environments, with broader industry application.

How hard is it to be a Lexus Service Advisor at a dealership?

Being a Lexus Service Advisor involves strong customer service skills, knowledge of automotive repairs, and the ability to manage multiple tasks efficiently. The role can be demanding during busy periods, requiring good communication, organization, and familiarity with dealership management systems. Experience in the automotive industry and relevant certifications can help ease the workload and improve job performance.
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Cities with the most Lexus Service Advisor job openings:

What states have the most Lexus Service Advisor jobs?

States with the most job openings for Lexus Service Advisor jobs include:

What are popular job titles related to Lexus Service Advisor jobs?

For Lexus Service Advisor jobs, the most frequently searched job titles are:

Lexus Service Advisor jobs near you
Infographic showing various Lexus Service Advisor job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Lexus Service Advisor

Westport, CT • On-site

Keeler Motor Car Co.
Motor Vehicle Manufacturing • 201 - 500 employees
Learn more about Keeler Motor Car Co.external

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Service Advisor

Location: Lexus of Westport Fairfield, CT | Full-Time

Lexus of Westport is seeking an experienced, customer-focused Service Advisor to join our luxury service team. If you thrive in a fast-paced environment, enjoy building lasting customer relationships, and are passionate about delivering an exceptional ownership experience, we'd love to meet you.

As a Service Advisor, you'll serve as the primary point of contact between our customers and service department, ensuring every visit is professional, transparent, and exceeds expectations.

What You'll Do

  • Greet customers promptly and provide an outstanding service experience
  • Listen to customer concerns and accurately document repair requests
  • Recommend maintenance and repair services based on manufacturer guidelines
  • Prepare estimates and explain recommended repairs clearly
  • Communicate with technicians throughout the repair process
  • Keep customers informed with timely updates on vehicle status
  • Review completed repairs, invoices, and maintenance recommendations upon delivery
  • Maintain accurate records using dealership management systems
  • Help achieve department CSI, productivity, and sales goals

Qualifications

  • Previous automotive Service Advisor experience preferred
  • Luxury dealership experience is a plus
  • Strong customer service and communication skills
  • Ability to multitask in a fast-paced environment
  • Excellent organizational and problem-solving abilities
  • Computer proficiency; CDK experience is a plus
  • Valid driver's license with a clean driving record

Benefits

  • Medical, Dental & Vision Insurance
  • 401(k) with Employer Contribution
  • Paid Vacation, Sick & Personal Time
  • Professional Training & Career Advancement
  • Supportive, Team-Oriented Work Environment

Join Lexus of Westport and become part of a team dedicated to delivering the luxury service experience our customers expect. If you're ready to build a rewarding career with a growing automotive group, apply today.

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