ZipRecruiter

Log In

1

Lexus Service Advisor Jobs in Dallas, TX (NOW HIRING)

Huffines

Genesis Automotive Service Manager

Plano, TX · On-site

This position leads service advisors, technicians, and support staff, maintains manufacturer ... Genesis, Hyundai, Lexus, Acura, Infiniti, BMW, Mercedes-Benz, Audi, Cadillac, or similar luxury ...

Huffines

Genesis Automotive Service Manager

Plano, TX · On-site

This position leads service advisors, technicians, and support staff, maintains manufacturer ... Genesis, Hyundai, Lexus, Acura, Infiniti, BMW, Mercedes-Benz, Audi, Cadillac, or similar luxury ...

next page

Showing results 1-20

All JobsLexus Service Advisor JobsLexus Service Advisor Jobs in Dallas, TX

Lexus Service Advisor information

See Dallas, TX salary details

$11

$25

$44

How much do lexus service advisor jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for lexus service advisor in Dallas, TX is $25.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $29.52 per hour, depending on experience, location, and employer.

What does a Lexus Service Advisor do?

A Lexus Service Advisor acts as the main point of contact between customers and the service department at a Lexus dealership. They are responsible for understanding the customer's vehicle concerns, explaining recommended maintenance or repairs, and coordinating service appointments. Service Advisors also provide estimates, keep customers informed about their vehicle’s status, and ensure a high level of customer satisfaction throughout the service process.

How does a Lexus Service Advisor typically collaborate with technicians and customers during the repair process?

A Lexus Service Advisor acts as the liaison between customers and the service team, ensuring a smooth and transparent repair process. They begin by discussing vehicle concerns with customers, then relay this information to technicians for accurate diagnostics. Throughout the repair, the advisor provides updates to customers, explains recommended services, and helps prioritize repairs based on urgency and budget. This role requires strong communication and organizational skills to balance customer satisfaction with efficient workflow in the service department.

What are the key skills and qualifications needed to thrive as a Lexus Service Advisor, and why are they important?

To thrive as a Lexus Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or higher with relevant experience in the automotive industry. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific tools like Lexus' service platforms is often required. Exceptional communication, problem-solving, and organizational abilities help advisors build trust and efficiently manage customer concerns. These skills ensure high customer satisfaction, accurate service recommendations, and effective workflow in a dealership environment.

What is the difference between Lexus Service Advisor vs Automotive Service Advisor?

AspectLexus Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingHigh school diploma, ASE certifications often preferred
Work EnvironmentLuxury dealership, specialized in Lexus vehiclesVarious automotive service centers, including independent and dealership shops
Employer & Industry UsageExclusive to Lexus dealershipsUsed across multiple automotive brands and service centers
Job ResponsibilitiesCustomer communication, service recommendations, warranty processingCustomer service, repair order management, parts coordination

Both roles involve customer interaction and service coordination, but Lexus Service Advisors focus specifically on Lexus vehicles within luxury dealerships, often requiring specialized training. Automotive Service Advisors work across various brands and environments, with broader industry application.

How hard is it to be a Lexus Service Advisor at a dealership?

Being a Lexus Service Advisor involves strong customer service skills, knowledge of automotive repairs, and the ability to manage multiple tasks efficiently. The role can be demanding during busy periods, requiring good communication, organization, and familiarity with dealership management systems. Experience in the automotive industry and relevant certifications can help ease the workload and improve job performance.

What are popular job titles related to Lexus Service Advisor jobs in Dallas, TX?

For Lexus Service Advisor jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Lexus Service Advisor jobs in Dallas, TX look for?

The top searched job categories for Lexus Service Advisor jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Lexus Service Advisor jobs?

Cities near Dallas, TX with the most Lexus Service Advisor job openings:

Lexus Service Advisor jobs near you
Infographic showing various Lexus Service Advisor job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,383 per year, or $25.7 per hour.

Assistant Service Manager (Service Advisor) - Park Place Lexus Grapevine

Grapevine, TX • On-site

Asbury Automotive Group
Automobile Dealers • 10K+ employees

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

102nd of 155 rated car dealerships

Recommended by students

Respectful managers

Learn more about Asbury Automotive Groupexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

About Asbury
Park Place Dealerships is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
At Park Place Dealerships, our goal is to ensure an "extraordinary experience" for our clients. We believe our Members (employees) deserve this as well.
Everyone on our staff is a Park Place advocate who shares our passion and values. Our ideal candidates are confident, passionate people looking to grow and succeed with one of the most successful organizations in Dallas/Fort Worth.
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry?
As an Assistant Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members
and customers every day. We are looking for strong, energetic, people-focused member who will help us redefine the car-buying experience.
Does this sound like you?
Apply now!
The Assistant Service Manager (Service Advisor) is to ensure an extraordinary client experience while creating client advocates. The ASM acts as liaison between the client and the service technician, and works with the call center in scheduling service for clients. The ASM will also oversee the cashier process with each client.
  • Must be able to drive and operate vehicle
  • Greet Service Department clients in a prompt and courteous manner 100% of the time, and never differentiate between customer pay and warranty service clients
  • Listen to each client and clearly articulate information on the repair order
  • Satisfy client's immediate needs, use low key, high integrity methods to present additional needed services
  • Observe factory suggestions on maintenance items and advise clients of the value of maintaining their vehicles in accordance with manufacturer's specifications
  • Present a menu of recommended maintenance and additional services to every client
  • Ascertain the needs of clients, collecting information necessary for service or repair diagnosis
  • Provide clients with an accurate estimate of repair or maintenance costs, and/or a minimal diagnostic fee with explanation of associated costs
  • Writes Repair Orders, detailing problems and pertinent information, and secure clients' signature for authorization of repair or service
  • Maintain strict adherence to dealership policy on client vehicle care and operation
  • Inform clients of repair diagnosis, sell repairs and services needed or required for proper operation
  • Forward repair or service estimate changes to client following technician's diagnosis
  • Sell and manage extended warranties and complete required documentation
  • Inspect quality of vehicles following repairs of service to verify that all authorized work is performed and performed properly in the effort to reduce rechecks
  • Follow up on progress of each repair order during the day and contact clients by phone, text or e-mail at least twice daily to notify them of any changes to the status or estimated time of completion of their repair, and document changes on repair order
  • Reply to voice, text and e-mail messages in a timely manner where either internal or external clients are concerned
  • Notify clients when repairs are completed and vehicle is ready for delivery
  • Review and explain repairs and associated costs with client upon completion of service
  • Document verbal, in person, and written approvals on repair orders and add-on sales
  • Advise clients of potential consequences if repairs are not made
  • Handle minor client concerns or misunderstandings
  • Able to prioritize and handle responsibilities effectively in a fast paced environment
  • Keeps Service Manager and/or Service Director informed of all problems and potential problems involving clients, repairs, and equipment
  • Notify technicians of changes to repair status
  • Encourage clients to complete the manufacturer surveys to provide feedback
  • Coordinate work overflow
  • Maintain a readable status sheet (route sheet) of carryover vehicles and status of clients in for repairs
  • Maintain a record of status of special order parts
  • Maintain required Customer Satisfaction Index (CSI) rating in accordance with dealership standards
  • Maintain required hours per repair order (HPR) in accordance with dealership standards
  • Maintain any other KPI's in accordance with dealership standards
  • Know and understand the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfaction
  • Know and understand the Park Place Privacy and Information Security Policy, and adhere to its requirements
  • Attend weekly department meetings
  • High school diploma or equivalent
  • Must be at least eighteen years of age
  • Must have a valid driver's license and meet company MVR policy requirements
  • Must be able to pass pre-employment screenings (background and drug test)

Pay and Recognition:
  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards(select management and front-line team member's eligible!)

Insurance / Retirement:
  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 8 weeks paid pregnancy leave (disability leave) and one week paid paternity leave after one year of employment
  • Health savings
  • Flex spending accounts (tax free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match

Learning, Tuition Assistance and Career Development:
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities

Additional advantages:
  • Student loan relief resources
  • Employee assistance program
  • Employee discounts on vehicle purchases, parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives
  • Aggressive Employee referral program with bonus opportunities

INDSERVICEDFW
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Asbury Automotive logo

About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Social media

FacebookTwitter

View All Asbury Automotive Jobs

What Asbury Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply