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Lexus Service Advisor Jobs (NOW HIRING)

South County Lexus

Service Advisor

Mission Viejo, CA

South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We don't just fix cars; we provide a world-class guest experience that aligns with the Lexus "Covenant ...

Temecula Valley Lexus

Service Advisor

Temecula, CA

$5.0K - $8.0K/mo

Temecula Valley Lexus is part of the OREMOR Automotive Group that owns and operates some of the top ... SERVICE ADVISORS We are looking for people that are honest, ethical with high integrity. A strong ...

Temecula Valley Lexus

Service Advisor

Temecula, CA · On-site

$5.0K - $8.0K/mo

Overview Temecula Valley Lexus is part of the OREMOR Automotive Group that owns and operates some ... SERVICE ADVISORS We are looking for people that are honest, ethical with high integrity. A strong ...

Temecula Valley Lexus

Service Advisor

Temecula, CA · On-site

Overview Temecula Valley Lexus is part of the OREMOR Automotive Group that owns and operates some ... SERVICE ADVISORS We are looking for people that are honest, ethical with high integrity. A strong ...

Lexus of Dayton

Service Advisor/ASM

Centerville, OH · On-site

$80K - $120K/yr

Lexus of Dayton , a Hudson Automotive Company, is actively seeking Experienced Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group , founded in 1948, is a ...

Jim Hudson Automotive Group

Service Advisor

Augusta, GA · On-site

$100K/yr

Automotive Service Advisors are needed now at Jim Hudson Lexus Augusta. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service centers. Our ...

LEXUS OF TACOMA AT FIFE

SERVICE ADVISOR

Fife, WA

Lexus of Tacoma , a dealership part of the O'Brien Auto Group, is currently seeking a full-time Service Advisor . We are looking for a team player who has advising or writing experience , customer ...

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All JobsLexus Service Advisor Jobs

Lexus Service Advisor information

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$12

$25

$45

How much do lexus service advisor jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for lexus service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Lexus Service Advisor vs Automotive Service Advisor?

AspectLexus Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingHigh school diploma, ASE certifications often preferred
Work EnvironmentLuxury dealership, specialized in Lexus vehiclesVarious automotive service centers, including independent and dealership shops
Employer & Industry UsageExclusive to Lexus dealershipsUsed across multiple automotive brands and service centers
Job ResponsibilitiesCustomer communication, service recommendations, warranty processingCustomer service, repair order management, parts coordination

Both roles involve customer interaction and service coordination, but Lexus Service Advisors focus specifically on Lexus vehicles within luxury dealerships, often requiring specialized training. Automotive Service Advisors work across various brands and environments, with broader industry application.

What does a Lexus Service Advisor do?

A Lexus Service Advisor acts as the main point of contact between customers and the service department at a Lexus dealership. They are responsible for understanding the customer's vehicle concerns, explaining recommended maintenance or repairs, and coordinating service appointments. Service Advisors also provide estimates, keep customers informed about their vehicle’s status, and ensure a high level of customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as a Lexus Service Advisor, and why are they important?

To thrive as a Lexus Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or higher with relevant experience in the automotive industry. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific tools like Lexus' service platforms is often required. Exceptional communication, problem-solving, and organizational abilities help advisors build trust and efficiently manage customer concerns. These skills ensure high customer satisfaction, accurate service recommendations, and effective workflow in a dealership environment.

How does a Lexus Service Advisor typically collaborate with technicians and customers during the repair process?

A Lexus Service Advisor acts as the liaison between customers and the service team, ensuring a smooth and transparent repair process. They begin by discussing vehicle concerns with customers, then relay this information to technicians for accurate diagnostics. Throughout the repair, the advisor provides updates to customers, explains recommended services, and helps prioritize repairs based on urgency and budget. This role requires strong communication and organizational skills to balance customer satisfaction with efficient workflow in the service department.
More about Lexus Service Advisor jobs
What cities are hiring for Lexus Service Advisor jobs? Cities with the most Lexus Service Advisor job openings:
What states have the most Lexus Service Advisor jobs? States with the most job openings for Lexus Service Advisor jobs include:
What job categories do people searching Lexus Service Advisor jobs look for? The top searched job categories for Lexus Service Advisor jobs are:
Lexus Service Advisor jobs near you
Infographic showing various Lexus Service Advisor job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Service Advisor

South County Lexus

Mission Viejo, CA

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Job description

The Opportunity

Are you a master of hospitality with a passion for precision? South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We don’t just fix cars; we provide a world-class guest experience that aligns with the Lexus "Covenant"—treating every customer like a guest in our own home.

As the primary point of contact between our guests and our factory-trained technicians, you will be the face of our service department, ensuring every vehicle is maintained to the highest standards of safety and performance.

Key Responsibilities

  • Consultative Service: Greet guests warmly, listen to their concerns, and provide expert recommendations for vehicle maintenance and repair.
  • Workflow Management: Coordinate with the Shop Foreman and Technicians to provide accurate cost estimates and timelines.
  • Guest Advocacy: Maintain transparent, proactive communication via phone, text, and email throughout the service process.
  • Quality Control: Conduct final inspections of repair orders and explain all work performed to the guest upon delivery.
  • Brand Excellence: Consistently achieve high Customer Service Index (CSI) scores and contribute to the dealership’s reputation for excellence.

What You Bring to the Table

  • Experience: Minimum of 2 years in an automotive service advisory role. Experience with Lexus or Toyota systems (TIS/ADP/CDK) is a significant plus.
  • Communication: Exceptional verbal and written skills; the ability to translate "mechanic speak" into clear, benefit-driven language for guests.
  • The "Lexus Standard": A professional appearance and a "Guest First" mindset.
  • Reliability: A valid driver’s license with a clean driving record and the ability to work a flexible schedule, including Saturdays.

Why South County Lexus?

  • Top-Tier Compensation: Competitive base plus a robust commission structure and performance bonuses.
  • Full Benefits: Medical, dental, vision, and 401(k) options.
  • Career Growth: Access to Lexus Certification programs and internal promotion opportunities.
  • Modern Facility: Work in a high-volume, state-of-the-art environment with a loyal South Orange County client base.

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