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Lexus Service Advisor Jobs in Texas (NOW HIRING)

Description Experienced Service Advisor (CDK CRM Preferred) Fox Toyota Lexus is looking for an experienced, customer-focused Service Advisor to join our established service team. CDK CRM experience ...

Lexus of Austin, a Penske Automotive Group dealership, is looking for experienced Service Advisors to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive ...

Experienced Service Advisor (CDK CRM Preferred) Fox Toyota Lexus is looking for an experienced, customer-focused Service Advisor to join our established service team. CDK CRM experience is strongly ...

Job Type Full-time Description Experienced Service Advisor (CDK CRM Preferred) Fox Toyota Lexus is looking for an experienced, customer-focused Service Advisor to join our established service team.

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Lexus Service Advisor information

See Texas salary details

$11

$24

$42

How much do lexus service advisor jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for lexus service advisor in Texas is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $27.79 per hour, depending on experience, location, and employer.

What is the difference between Lexus Service Advisor vs Automotive Service Advisor?

AspectLexus Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingHigh school diploma, ASE certifications often preferred
Work EnvironmentLuxury dealership, specialized in Lexus vehiclesVarious automotive service centers, including independent and dealership shops
Employer & Industry UsageExclusive to Lexus dealershipsUsed across multiple automotive brands and service centers
Job ResponsibilitiesCustomer communication, service recommendations, warranty processingCustomer service, repair order management, parts coordination

Both roles involve customer interaction and service coordination, but Lexus Service Advisors focus specifically on Lexus vehicles within luxury dealerships, often requiring specialized training. Automotive Service Advisors work across various brands and environments, with broader industry application.

What does a Lexus Service Advisor do?

A Lexus Service Advisor acts as the main point of contact between customers and the service department at a Lexus dealership. They are responsible for understanding the customer's vehicle concerns, explaining recommended maintenance or repairs, and coordinating service appointments. Service Advisors also provide estimates, keep customers informed about their vehicle’s status, and ensure a high level of customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as a Lexus Service Advisor, and why are they important?

To thrive as a Lexus Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or higher with relevant experience in the automotive industry. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific tools like Lexus' service platforms is often required. Exceptional communication, problem-solving, and organizational abilities help advisors build trust and efficiently manage customer concerns. These skills ensure high customer satisfaction, accurate service recommendations, and effective workflow in a dealership environment.

How does a Lexus Service Advisor typically collaborate with technicians and customers during the repair process?

A Lexus Service Advisor acts as the liaison between customers and the service team, ensuring a smooth and transparent repair process. They begin by discussing vehicle concerns with customers, then relay this information to technicians for accurate diagnostics. Throughout the repair, the advisor provides updates to customers, explains recommended services, and helps prioritize repairs based on urgency and budget. This role requires strong communication and organizational skills to balance customer satisfaction with efficient workflow in the service department.
What are popular job titles related to Lexus Service Advisor jobs in Texas? For Lexus Service Advisor jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Lexus Service Advisor jobs in Texas look for? The top searched job categories for Lexus Service Advisor jobs in Texas are:
What cities in Texas are hiring for Lexus Service Advisor jobs? Cities in Texas with the most Lexus Service Advisor job openings:
Infographic showing various Lexus Service Advisor job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,255 per year, or $24.2 per hour.

Automotive Service Advisor - Lexus Clear Lake

Group 1 Automotive, Inc.

Friendswood, TX

Full-time

Re-posted 27 days ago


Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

79th of 150 rated car dealerships


Job description

Overview

Group 1 Lexus Clear Lake is looking to add a Service Advisor to join our Lexus team! We’re not just a service center - we are a team that values top-quality work, strong relationships, and a shared passion for the automotive world. Apply today, or refer a friend!

*Must be available to work weekends


Responsibilities

  • Greet customers in a timely, friendly manner and obtain pertinent vehicle information
  • Actively promote and build rapport with the customer
  • Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
  • Generate and provide customer with a complete and accurate estimate of repair
  • Establish and communicate completion time of repair with customer and technician
  • Answer incoming service calls
  • Maintain and schedule service appointments
  • Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
  • Strictly follow the manufacturer’s warranty guidelines and procedures
  • Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
  • Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customer vehicles and property

Qualifications

  • Minimum of 1 year of Service Advisor experience required; luxury or Toyota dealership experience strongly preferred
  • CDK, XTIME and TSD experience preferred
  • Product Knowledge
  • Attention to Detail
  • Interpersonal Communication Skills
  • Basic Computer Skills
  • Strong Desire to Provide an Exceptional Client Experience
  • High School Diploma or Equivalent
  • Must have a Valid Driver’s License

We offer...

  • A True 4-Day Work Week!
  • Salary Base Pay Plan, Plus Bonus's
  • Service Advisor University – Paid for by Group1 Automotive
  • Health, Dental & Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan

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