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Lexus Service Advisor Jobs (NOW HIRING)

Pohanka Automotive Group

Lexus Service Greeter

Chantilly, VA · On-site

$13.25 - $16.50/hr

Service Greeter, Lexus Dealership The Service Valet plays a key role in delivering the exceptional ... Keep the service drive clean, organized, and presentable at all times. * Assist service advisors ...

South County Lexus

Service Advisor

Mission Viejo, CA · On-site

South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We don't just fix cars; we provide a world-class guest experience that aligns with the Lexus "Covenant ...

South County Lexus

Service Advisor

Mission Viejo, CA

South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We don't just fix cars; we provide a world-class guest experience that aligns with the Lexus "Covenant ...

Jim Hudson Lexus Augusta

Service Advisor

Augusta, GA · On-site

$100K/yr

Description Automotive Service Advisors are needed now at Jim Hudson Lexus Augusta. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service ...

South County Lexus

Service Advisor

Mission Viejo, CA

South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We don't just fix cars; we provide a world-class guest experience that aligns with the Lexus "Covenant ...

South County Lexus

Service Advisor

Mission Viejo, CA · On-site

South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We don't just fix cars; we provide a world-class guest experience that aligns with the Lexus "Covenant ...

South County Lexus

Service Advisor

Mission Viejo, CA · On-site

South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We don't just fix cars; we provide a world-class guest experience that aligns with the Lexus "Covenant ...

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Lexus Service Advisor information

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How much do lexus service advisor jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for lexus service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

Do Lexus service advisors get commission?

Lexus service advisors typically earn a combination of a base salary and commissions or bonuses based on sales of services and parts. Commission structures vary by dealership but are common in the automotive service industry to incentivize upselling and customer satisfaction.

What is the difference between Lexus Service Advisor vs Automotive Service Advisor?

AspectLexus Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingHigh school diploma, ASE certifications often preferred
Work EnvironmentLuxury dealership, specialized in Lexus vehiclesVarious automotive service centers, including independent and dealership shops
Employer & Industry UsageExclusive to Lexus dealershipsUsed across multiple automotive brands and service centers
Job ResponsibilitiesCustomer communication, service recommendations, warranty processingCustomer service, repair order management, parts coordination

Both roles involve customer interaction and service coordination, but Lexus Service Advisors focus specifically on Lexus vehicles within luxury dealerships, often requiring specialized training. Automotive Service Advisors work across various brands and environments, with broader industry application.

What does a Lexus Service Advisor do?

A Lexus Service Advisor acts as the main point of contact between customers and the service department at a Lexus dealership. They are responsible for understanding the customer's vehicle concerns, explaining recommended maintenance or repairs, and coordinating service appointments. Service Advisors also provide estimates, keep customers informed about their vehicle’s status, and ensure a high level of customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as a Lexus Service Advisor, and why are they important?

To thrive as a Lexus Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or higher with relevant experience in the automotive industry. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific tools like Lexus' service platforms is often required. Exceptional communication, problem-solving, and organizational abilities help advisors build trust and efficiently manage customer concerns. These skills ensure high customer satisfaction, accurate service recommendations, and effective workflow in a dealership environment.

How does a Lexus Service Advisor typically collaborate with technicians and customers during the repair process?

A Lexus Service Advisor acts as the liaison between customers and the service team, ensuring a smooth and transparent repair process. They begin by discussing vehicle concerns with customers, then relay this information to technicians for accurate diagnostics. Throughout the repair, the advisor provides updates to customers, explains recommended services, and helps prioritize repairs based on urgency and budget. This role requires strong communication and organizational skills to balance customer satisfaction with efficient workflow in the service department.

How hard is it to be a Service Advisor at a dealership?

Being a Lexus Service Advisor involves strong communication skills, knowledge of automotive services, and the ability to manage customer relationships. The role can be demanding during busy periods and requires familiarity with dealership management systems and product knowledge. Success depends on experience, customer service skills, and the ability to handle multiple tasks efficiently.

What is a Lexus Service Advisor?

A Lexus Service Advisor is a customer service professional who acts as a liaison between customers and the service department. They schedule appointments, explain repairs, and ensure customer satisfaction while coordinating with technicians to facilitate vehicle maintenance and repairs.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid positions are typically general managers or dealership owners, who oversee operations and profitability. These roles often earn six-figure salaries and require extensive experience, leadership skills, and industry knowledge. Service advisors, including Lexus Service Advisors, are well-compensated but generally earn less than executive-level roles.
What cities are hiring for Lexus Service Advisor jobs? Cities with the most Lexus Service Advisor job openings:
What states have the most Lexus Service Advisor jobs? States with the most job openings for Lexus Service Advisor jobs include:
What job categories do people searching Lexus Service Advisor jobs look for? The top searched job categories for Lexus Service Advisor jobs are:
Lexus Service Advisor jobs near you

Lexus Service Technician

Serra Lexus Lansing

Okemos, MI

$35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

At the Serra Auto Campus, we are looking to add highly-motivated and self-driven individuals into our Lexus Service Department! Pay rates starting at $35/hour, with a pay plan focused on technician development, skill, OEM qualifications, and tenure! The right candidate will have a strong service technician background (via on-the-job experience and/or secondary education) and a career growth mindset. Any potential candidate will require at minimum a State of Michigan Mechanic's License – ASE Certifications are preferred, and will boost your hourly rate! The day-to-day duties include performing general multi-point inspections, diagnosing specific vehicle concerns, estimating recommendations based on inspection and/or diagnosis, and performing approved repairs.

Benefits:

  • Career Path starting from day one!

  • Best-In-Class technician pay progression plan!

  • Paid Time Off

  • Medical, Dental, Vision insurance

  • Life Insurance

  • 401k Enrollment

  • Monday thru Friday work schedule; rotating Saturday shifts 

Responsibilities:

  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

  • Diagnose, maintain, and repair vehicle automotive systems including: engine, transmission, drivetrain, electrical systems, steering & suspension, brakes, heating & air conditioning systems, tires, alignments, and general maintenance

  • Communicate directly with Service Advisor and/or Service Manager to inform customers of any additional services recommended or required; Provide an estimate of time needed for additional repairs

  • Perform work specified on the repair order with efficiency and in accordance with dealership & OEM manufacturer standards

  • Execute repairs under warranty to OEM manufacturer specifications

  • Provide an accurate story of the inspection/diagnosis and repair for every service performed

  • Maintain appropriate punch times for each inspection/diagnosis and repair for every service performed

  • Maintain State of Michigan Mechanic’s License and obtain certification level required for performing various levels of repair

  • Complete OEM manufacturer training and stay up to date on training based on skill level

Qualifications:

  • High school diploma or equivalent

  • Valid driver's license and clean driving record

  • Dexterity, requiring a steady hand, excellent hand-eye coordination

  • Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment

  • Basic computer competencies

  • Positive, friendly attitude, along with an eagerness to improve

  • Enjoy working in a dynamic environment

  • Ability to collaborate and work with others effectively

  • Ability to learn new technology, repair and service procedures and specifications

  • Excellent customer service skills

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.