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Lexus Service Advisor Jobs (NOW HIRING)

Serra Lexus Lansing

Lexus Service Technician

Okemos, MI · On-site

$35/hr

... our Lexus Service Department! Pay rates starting at $35/hour , with a pay plan focused on ... Communicate directly with Service Advisor and/or Service Manager to inform customers of any ...

Serra Lexus Lansing

Lexus Service Technician

Okemos, MI · On-site

$35/hr

... our Lexus Service Department! Pay rates starting at $35/hour , with a pay plan focused on ... Communicate directly with Service Advisor and/or Service Manager to inform customers of any ...

South County Lexus

Service Advisor

Mission Viejo, CA · On-site

South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We don't just fix cars; we provide a world-class guest experience that aligns with the Lexus "Covenant ...

South County Lexus

Service Advisor

Mission Viejo, CA · On-site

South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We don't just fix cars; we provide a world-class guest experience that aligns with the Lexus "Covenant ...

South County Lexus

Service Advisor

Mission Viejo, CA

South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We don't just fix cars; we provide a world-class guest experience that aligns with the Lexus "Covenant ...

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All JobsLexus Service Advisor Jobs

Lexus Service Advisor information

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$45

How much do lexus service advisor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for lexus service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does a Lexus Service Advisor do?

A Lexus Service Advisor acts as the main point of contact between customers and the service department at a Lexus dealership. They are responsible for understanding the customer's vehicle concerns, explaining recommended maintenance or repairs, and coordinating service appointments. Service Advisors also provide estimates, keep customers informed about their vehicle’s status, and ensure a high level of customer satisfaction throughout the service process.

How does a Lexus Service Advisor typically collaborate with technicians and customers during the repair process?

A Lexus Service Advisor acts as the liaison between customers and the service team, ensuring a smooth and transparent repair process. They begin by discussing vehicle concerns with customers, then relay this information to technicians for accurate diagnostics. Throughout the repair, the advisor provides updates to customers, explains recommended services, and helps prioritize repairs based on urgency and budget. This role requires strong communication and organizational skills to balance customer satisfaction with efficient workflow in the service department.

What are the key skills and qualifications needed to thrive as a Lexus Service Advisor, and why are they important?

To thrive as a Lexus Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or higher with relevant experience in the automotive industry. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific tools like Lexus' service platforms is often required. Exceptional communication, problem-solving, and organizational abilities help advisors build trust and efficiently manage customer concerns. These skills ensure high customer satisfaction, accurate service recommendations, and effective workflow in a dealership environment.

What is the difference between Lexus Service Advisor vs Automotive Service Advisor?

AspectLexus Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingHigh school diploma, ASE certifications often preferred
Work EnvironmentLuxury dealership, specialized in Lexus vehiclesVarious automotive service centers, including independent and dealership shops
Employer & Industry UsageExclusive to Lexus dealershipsUsed across multiple automotive brands and service centers
Job ResponsibilitiesCustomer communication, service recommendations, warranty processingCustomer service, repair order management, parts coordination

Both roles involve customer interaction and service coordination, but Lexus Service Advisors focus specifically on Lexus vehicles within luxury dealerships, often requiring specialized training. Automotive Service Advisors work across various brands and environments, with broader industry application.

How hard is it to be a Lexus Service Advisor at a dealership?

Being a Lexus Service Advisor involves strong customer service skills, knowledge of automotive repairs, and the ability to manage multiple tasks efficiently. The role can be demanding during busy periods, requiring good communication, organization, and familiarity with dealership management systems. Experience in the automotive industry and relevant certifications can help ease the workload and improve job performance.
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What states have the most Lexus Service Advisor jobs?

States with the most job openings for Lexus Service Advisor jobs include:

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Lexus Service Advisor jobs near you
Infographic showing various Lexus Service Advisor job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Lexus Service Technician

Serra Lexus Lansing

Okemos, MI

$35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

At the Serra Auto Campus, we are looking to add highly-motivated and self-driven individuals into our Lexus Service Department! Pay rates starting at $35/hour, with a pay plan focused on technician development, skill, OEM qualifications, and tenure! The right candidate will have a strong service technician background (via on-the-job experience and/or secondary education) and a career growth mindset. Any potential candidate will require at minimum a State of Michigan Mechanic's License – ASE Certifications are preferred, and will boost your hourly rate! The day-to-day duties include performing general multi-point inspections, diagnosing specific vehicle concerns, estimating recommendations based on inspection and/or diagnosis, and performing approved repairs.

Benefits:

  • Career Path starting from day one!

  • Best-In-Class technician pay progression plan!

  • Paid Time Off

  • Medical, Dental, Vision insurance

  • Life Insurance

  • 401k Enrollment

  • Monday thru Friday work schedule; rotating Saturday shifts 

Responsibilities:

  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

  • Diagnose, maintain, and repair vehicle automotive systems including: engine, transmission, drivetrain, electrical systems, steering & suspension, brakes, heating & air conditioning systems, tires, alignments, and general maintenance

  • Communicate directly with Service Advisor and/or Service Manager to inform customers of any additional services recommended or required; Provide an estimate of time needed for additional repairs

  • Perform work specified on the repair order with efficiency and in accordance with dealership & OEM manufacturer standards

  • Execute repairs under warranty to OEM manufacturer specifications

  • Provide an accurate story of the inspection/diagnosis and repair for every service performed

  • Maintain appropriate punch times for each inspection/diagnosis and repair for every service performed

  • Maintain State of Michigan Mechanic’s License and obtain certification level required for performing various levels of repair

  • Complete OEM manufacturer training and stay up to date on training based on skill level

Qualifications:

  • High school diploma or equivalent

  • Valid driver's license and clean driving record

  • Dexterity, requiring a steady hand, excellent hand-eye coordination

  • Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment

  • Basic computer competencies

  • Positive, friendly attitude, along with an eagerness to improve

  • Enjoy working in a dynamic environment

  • Ability to collaborate and work with others effectively

  • Ability to learn new technology, repair and service procedures and specifications

  • Excellent customer service skills

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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