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Mazda Service Advisor Jobs (NOW HIRING)

Cardinale Auto Group

Mazda Service Advisor

Corona, CA · On-site

Position Overview Mazda of Corona is seeking an experienced Automotive Service Advisor to deliver a high-touch, concierge-level service experience. This role is ideal for a professional who ...

Ourisman Mazda

Mazda Service Advisor

Laurel, MD · On-site

$54K/yr

The OpportunityAs a Service Advisor, you'll connect guests with our service team so vehicle maintenance and repairs are explained clearly, approved confidently, and completed accurately. You'll greet ...

Ourisman Mazda

Mazda Service Advisor

Laurel, MD

$54K/yr

The Opportunity As a Service Advisor, you'll connect guests with our service team so vehicle maintenance and repairs are explained clearly, approved confidently, and completed accurately. You'll ...

Ourisman Mazda

Mazda Service Advisor

Laurel, MD · On-site

$30K/yr

The Opportunity As a Service Advisor, you'll connect guests with our service team so vehicle maintenance and repairs are explained clearly, approved confidently, and completed accurately. You'll ...

Schomp

$65K - $95K/yr

Automotive dealership Service Advisor experience required * Must possess and maintain a valid driver's license. * Must possess and maintain an acceptable Motor Vehicle Record (MVR). Why Schomp:

Schomp Automotive Group

Mazda Service Advisor

Denver, CO · On-site

$65K - $95K/yr

Automotive dealership Service Advisor experience required * Must possess and maintain a valid driver's license. * Must possess and maintain an acceptable Motor Vehicle Record (MVR). Why Schomp:

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Mazda Service Advisor information

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How much do mazda service advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for mazda service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Mazda service advisor?

Mazda Service Advisors are professionals who act as the main point of contact between customers and the service department at Mazda dealerships. They are responsible for understanding customers' vehicle concerns, scheduling maintenance or repair appointments, explaining recommended services, and providing cost estimates. Service Advisors also communicate with technicians to ensure that repairs are completed accurately and efficiently, and they keep customers updated throughout the process. Their goal is to ensure customer satisfaction and maintain the reliability of Mazda vehicles.

What are the key skills and qualifications needed to thrive as a Mazda service advisor, and why are they important?

To thrive as a Mazda Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), service scheduling software, and manufacturer-specific training or certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build trust and ensure customer satisfaction. These skills and qualities are essential for accurately assessing vehicle needs, coordinating service efficiently, and fostering long-term client relationships.

What are some common challenges Mazda service advisors face when balancing customer expectations and workshop capabilities?

Mazda Service Advisors often serve as the bridge between customers and the service team, which can present challenges when customer expectations for repair timelines or costs do not align with workshop capacity or diagnostic findings. Advisors must communicate clearly and empathetically, providing accurate estimates and updates while managing any unexpected delays or issues. Building trust through transparency and proactive communication is key to maintaining customer satisfaction, even when unforeseen complications arise during vehicle servicing.

What is the difference between Mazda Service Advisor vs Auto Service Writer?

AspectMazda Service AdvisorAuto Service Writer
CredentialsCustomer service skills, automotive knowledge, often certificationsCustomer service skills, automotive knowledge, certifications often preferred
Work EnvironmentAutomotive dealership, service departmentAutomotive dealership, service department
Industry UsageCommonly used in Mazda dealerships and other automotive service centersUsed across various automotive brands and service centers

The Mazda Service Advisor and Auto Service Writer roles are similar, both requiring customer service skills and automotive knowledge. They typically work in dealership service departments and serve as the primary point of contact for customers. The main difference lies in terminology, with 'Mazda Service Advisor' often used specifically in Mazda dealerships, while 'Auto Service Writer' is a more general term used across the automotive industry.

Do Mazda Service Advisors get paid more than mechanics?

Mazda Service Advisors typically earn higher wages than mechanics because they focus on customer communication, sales, and service recommendations, often earning commissions or bonuses. Mechanics usually have a fixed hourly rate or salary based on technical skills and certifications. Compensation varies by location and experience but service advisors generally have higher earning potential due to their customer-facing role.
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What states have the most Mazda Service Advisor jobs?

States with the most job openings for Mazda Service Advisor jobs include:

What job categories do people searching Mazda Service Advisor jobs look for?

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Mazda Service Advisor jobs near you
Infographic showing various Mazda Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Mazda Service Advisor

CardinaleWay Mazda - Corona

Corona, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Position OverviewMazda of Corona is seeking an experienced Automotive Service Advisor to deliver a high-touch, concierge-level service experience. This role is ideal for a professional who understands the expectations of clientele and can effectively manage both customer relationships and high-value service operations.

Key Responsibilities
  • Serve as the primary point of contact for luxury clientele, ensuring a seamless and personalized service experience
  • Perform detailed vehicle walkarounds and accurately document customer concerns
  • Prepare and present service recommendations with transparency and professionalism
  • Coordinate with factory-trained technicians to ensure timely, high-quality repairs
  • Proactively communicate service updates via phone, text, or digital platforms
  • Manage high-value repair orders while meeting or exceeding sales and CSI (Customer Satisfaction Index) targets
  • Handle warranty and goodwill considerations in line with manufacturer standards
Qualifications
  • 3+ years of experience as a Service Advisor
  • Proven track record of high CSI scores and strong sales performance
  • Exceptional communication, interpersonal, and client relationship skills
  • Experience with dealership systems such as Reynolds and Reynolds or CDK
  • Professional appearance and demeanor aligned with luxury brand standards
  • Valid California driver’s license with clean driving record
Preferred Qualifications
  • Familiarity with digital MPI (multi-point inspection) tools and video walkarounds


Work Environment

State-of-the-art facility with a focus on delivering a premium guest experience. This role requires multitasking in a fast-paced environment while maintaining attention to detail and professionalism at all times.


Benefits
  • Comprehensive medical, dental, FSA, and vision coverage
  • 401(k)
  • Paid time off, sick leave, and holidays 
  • Employee lease/vehicle purchase programs



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