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Kia Service Advisor Jobs (NOW HIRING)

Kia of Lynchburg

Kia Service Advisor

Lynchburg, VA

Kia Service Advisor / Writer Our service Department continues to grow and we are seeking fun and energetic people with a strong work ethic to join our team. We provide a positive culture and the ...

Kia of Lynchburg

Kia Service Advisor

Lynchburg, VA · On-site

Kia Service Advisor / Writer Our service Department continues to grow and we are seeking fun and energetic people with a strong work ethic to join our team. We provide a positive culture and the ...

Kia of Lynchburg

Kia Service Advisor

Lynchburg, VA · On-site

Kia Service Advisor / Writer Our service Department continues to grow and we are seeking fun and energetic people with a strong work ethic to join our team. We provide a positive culture and the ...

Kia of Lynchburg

Kia Service Advisor

Lynchburg, VA · On-site

Kia Service Advisor / Writer Our service Department continues to grow and we are seeking fun and energetic people with a strong work ethic to join our team. We provide a positive culture and the ...

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Kia Service Advisor information

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How much do kia service advisor jobs pay per hour?

As of May 28, 2026, the average hourly pay for kia service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Kia Service Advisor, and why are they important?

To thrive as a Kia Service Advisor, you need a solid understanding of automotive systems, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management software (like CDK or Reynolds & Reynolds), service scheduling tools, and Kia-specific training or certifications is often required. Strong communication, problem-solving, and organizational skills help you manage customer expectations and coordinate effectively with technicians. These abilities ensure efficient service operations, high customer satisfaction, and repeat business for the dealership.

What are the main challenges Kia Service Advisors face when handling customer concerns, and how are these typically addressed?

Kia Service Advisors often encounter challenges such as managing high customer expectations, handling multiple repair orders simultaneously, and communicating complex technical information in an understandable way. These challenges are typically addressed by leveraging strong communication skills, using dealership management systems to stay organized, and collaborating closely with technicians to provide accurate updates. Regular training on Kia products and customer service best practices also helps advisors resolve concerns efficiently and maintain customer satisfaction.

What are Kia Service Advisors?

Kia Service Advisors are professionals who act as the primary point of contact between customers and the service department at a Kia dealership. They help customers schedule maintenance or repair appointments, explain recommended services, provide cost estimates, and keep customers informed about the status of their vehicles. Service Advisors ensure customer satisfaction by communicating clearly and coordinating work with technicians. Their role is essential for smooth dealership operations and maintaining customer trust.

What is the difference between Kia Service Advisor vs Auto Service Writer?

AspectKia Service AdvisorAuto Service Writer
CredentialsHigh school diploma, automotive knowledge, customer service skillsHigh school diploma, automotive knowledge, customer service skills
Work EnvironmentDealership service department, interacting with customers and techniciansDealership or repair shop, focusing on customer communication and service documentation
Industry UsageCommonly used in automotive dealerships, especially KiaUsed across various automotive service centers and dealerships

Both Kia Service Advisors and Auto Service Writers play key roles in automotive service departments, focusing on customer communication, service sales, and coordinating repairs. While their responsibilities and work environments are similar, the title 'Kia Service Advisor' specifically refers to roles within Kia dealerships, emphasizing brand-specific knowledge and customer service. Auto Service Writer is a broader term used across multiple brands and independent shops, making it a versatile comparison for those exploring automotive service careers.

More about Kia Service Advisor jobs
What cities are hiring for Kia Service Advisor jobs? Cities with the most Kia Service Advisor job openings:
What states have the most Kia Service Advisor jobs? States with the most job openings for Kia Service Advisor jobs include:
What job categories do people searching Kia Service Advisor jobs look for? The top searched job categories for Kia Service Advisor jobs are:
Kia Service Advisor jobs near you
Infographic showing various Kia Service Advisor job openings in the United States as of May 2026, with employment types broken down into 14% Locum Tenens, 14% Full Time, 43% Part Time, and 29% Temporary. Highlights an 36% Physical, and 64% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Kia Service Advisor

Kia of Lynchburg

Lynchburg, VA

Other

Medical, Life, Retirement, PTO

Posted 23 days ago

Job description

Kia Service Advisor / Writer
Our service Department continues to grow and we are seeking fun and energetic people with a strong work ethic to join our team. We provide a positive culture and the opportunity to work in a professional environment.
Advisor - Writer to join our growing team. We are a very busy dealership with steady workflow and an experienced service team.
Our ideal candidate will have excellent customer service skills. Automotive Service Advisor / Writer Experience is a must! Additionally, we offer the opportunity for very competitive income, benefits, and an enjoyable work environment.

WE OFFER:

  • Excellent growth potential with growing organization
  • Life, Disability, & Health Insurance
  • 401K
  • Paid Vacation

RESPONSIBILITIES:

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

REQUIREMENTS:

  • Proven record of achieving exceptional Customer Satisfaction
  • Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
  • Above average energy level
  • Desire for a long term career with a growing organization
  • Personal and professional integrity

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