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Toyota Service Writer Jobs (NOW HIRING)

Performance Toyota

Service Writer

Fairfield, OH · On-site

Service Writer Position Performance Toyota Fairfield is looking for an experienced Service Writer with at least three years of experience in the field. Our ideal candidate will excel in providing ...

Earl Stewart Toyota

Service Advisor

Lake Park, FL · On-site

Toyota Service Writer / Service Advisor * Greet customers and provide exceptional customer service throughout the repair process. * Listen to customer concerns and accurately document vehicle issues ...

Earl Stewart Toyota

Service Advisor

Lake Park, FL · On-site

Toyota Service Writer / Service Advisor * Greet customers and provide exceptional customer service throughout the repair process. * Listen to customer concerns and accurately document vehicle issues ...

Earl Stewart Toyota

Service Advisor

Lake Park, FL · On-site

Toyota Service Writer / Service Advisor * Greet customers and provide exceptional customer service throughout the repair process. * Listen to customer concerns and accurately document vehicle issues ...

Earl Stewart Toyota

Service Advisor

Lake Park, FL

Toyota Service Writer / Service Advisor * Greet customers and provide exceptional customer service throughout the repair process. * Listen to customer concerns and accurately document vehicle issues ...

Miller Toyota

ASM - Service Writer

Manassas Park, VA · On-site

$120K/yr

Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our bustling service department. What You'll Do: * Write as many repair orders as you can handle. * Lead a dedicated ...

Toyota of Naperville

Service Writer

Naperville, IL · On-site

Service Writer Position at Toyota of Naperville Toyota of Naperville is hiring experienced Service Writers who provide a world class guest experience. We believe serving our guests is an attitude not ...

Miller Toyota

ASM Service Writer

Manassas, VA · On-site

$120K/yr

Join Our Team at Miller Toyota in Manassas, Virginia! Position: Assistant Service Manager (ASM ... Write as many repair orders as you can handle. * Lead a dedicated service team to success.

Miller Toyota

ASM - Service Writer

Manassas, VA

Join Our Team at Miller Toyota in Manassas, Virginia! Position: Assistant Service Manager (ASM ... Write as many repair orders as you can handle. * Lead a dedicated service team to success.

Miller Toyota

ASM - Service Writer

Manassas, VA · On-site

$120K/yr

Join Our Team at Miller Toyota in Manassas, Virginia! Position: Assistant Service Manager (ASM ... Write as many repair orders as you can handle. * Lead a dedicated service team to success.

Miller Toyota

ASM - Service Writer

Manassas, VA

$120K/yr

Join Our Team at Miller Toyota in Manassas, Virginia! Position: Assistant Service Manager (ASM ... Write as many repair orders as you can handle. * Lead a dedicated service team to success.

Miller Toyota

ASM - Service Writer

Manassas, VA · On-site

$120K/yr

Join Our Team at Miller Toyota in Manassas, Virginia! Position: Assistant Service Manager (ASM ... Write as many repair orders as you can handle. * Lead a dedicated service team to success.

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Toyota Service Writer information

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$42

How much do toyota service writer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for toyota service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is a Toyota service writer?

Toyota Service Writers, also known as service advisors, act as the liaison between customers and the service department at a Toyota dealership. They greet customers, listen to their concerns about their vehicles, and document the issues. Service Writers then relay this information to the technicians, provide repair estimates, explain recommended services, and keep customers updated on their vehicle's status. They play a key role in customer satisfaction by ensuring clear communication and efficient service processes.

What are the key skills and qualifications needed to thrive as a Toyota service writer, and why are they important?

To thrive as a Toyota Service Writer, you need a solid understanding of automotive service processes, strong customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), Toyota-specific software like TIS (Technical Information System), and basic diagnostic tools is important. Effective communication, attention to detail, and problem-solving abilities help set top service writers apart. These skills ensure accurate service documentation, high customer satisfaction, and efficient workflow in a fast-paced dealership environment.

How does a Toyota service writer typically collaborate with technicians and customers during a busy workday?

A Toyota Service Writer acts as a vital link between customers and the service team, translating customer concerns into clear instructions for technicians. On a busy day, you'll frequently communicate with both customers—explaining recommended services, estimates, and timelines—and with technicians to relay updates or clarify repair orders. Managing multiple repair orders at once requires strong organizational skills and the ability to prioritize effectively. This role emphasizes teamwork, as Service Writers coordinate with parts departments, technicians, and managers to ensure efficient workflow and customer satisfaction.

What is the difference between Toyota Service Writer vs Toyota Service Advisor?

AspectToyota Service WriterToyota Service Advisor
CredentialsHigh school diploma; customer service skills; familiarity with automotive terminologyHigh school diploma; customer service skills; automotive knowledge beneficial
Work EnvironmentDealership service department; customer interaction; administrative tasksDealership service department; customer interaction; sales and communication focus
Employer & Industry UsageAutomotive dealerships, primarily ToyotaAutomotive dealerships, primarily Toyota

Both roles involve customer communication and administrative duties in a Toyota dealership. The main difference is that a Toyota Service Writer primarily focuses on documenting vehicle issues and writing repair orders, while a Toyota Service Advisor also promotes services and explains repairs to customers. Both positions require strong customer service skills and automotive knowledge, making them closely related but with distinct responsibilities.

How do you become a Toyota Service Writer?

To become a Toyota Service Writer, candidates typically need a high school diploma or equivalent, strong communication skills, and some automotive knowledge or experience. Many employers prefer candidates with prior customer service or sales experience and may require familiarity with dealership management systems or automotive terminology. Certification is not mandatory but can enhance job prospects.
More about Toyota Service Writer jobs

What states have the most Toyota Service Writer jobs?

States with the most job openings for Toyota Service Writer jobs include:

What job categories do people searching Toyota Service Writer jobs look for?

The top searched job categories for Toyota Service Writer jobs are:

Toyota Service Writer jobs near you
Infographic showing various Toyota Service Writer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Service Writer

Performance Toyota

Fairfield, OH • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Service Writer Position

Performance Toyota Fairfield is looking for an experienced Service Writer with at least three years of experience in the field. Our ideal candidate will excel in providing personalized and exceptional assistance for various light maintenance and repair service recommendations.

$55,000.00 to $75,000.00 Annually (Experience Based)

Potential Quarterly Cash Bonus Earnings!

40 Hour Work Week M-F (Alternating Saturdays with Extra Day Off)

Hours of Work 7:00 AM – 5:00 PM

Performance Toyota Fairfield provides an exceptional automotive service experience. We take great pride in our commitment to quality and customer satisfaction, which has earned us the Toyota Service Excellence Award for Three Consecutive Years and the Prestigious Presidents Award Fifteen Times! Our team of skilled service technicians has extensive knowledge and expertise, ensuring that every service is performed with precision and care for each customer and every vehicle, every day.

What We Offer:

  • Comprehensive benefits package: Medical, Dental, Vision, Life, Short- and Long-Term Disability, Paid Time off, and Retirement Plans with Generous Company Match!
  • Competitive compensation based on experience
  • Bonus giveaway outings every 3 months!
  • Generous employee discounts on vehicles, parts, and services
  • Toolbox provided
  • The Service Shop is climate-controlled
  • Well-lit and clutter free workplace
  • Work uniforms are provided
  • BRAND NEW fully equipped Technician break room
  • If you seek an official "Master Certification," ask about our Technician Tuition Assistance Program!

Responsibilities:

  • Maintain your Customer Satisfaction Scores at or above the district goal
  • Receiving in customers and their automobiles in the most effective and timely manner
  • Constant communication with your service technicians
  • Calling customers with diagnostic results and recommendations from your technicians
  • Selling the recommendations from your technicians
  • Communicate authorized recommendations to your technicians with a "promise time" for completion of work
  • Prompt call to customers when vehicle is washed and ready
  • Notify your customer if there are any delays to the "promise time" and why; before the "promised time" for pick up
  • Close all repair orders and review with customers as they pick up their automobiles

Qualifications:

  • 3+ years of Service (Writer) experience preferred
  • High school diploma/GED preferred
  • Competent level of computer literacy
  • Substantial time management technique
  • General understanding of automotive maintenance
  • Maintain an energetic, positive, and respectful attitude with everyone
  • Valid driver's license with a driving record that allows you to drive customers and company vehicles.
  • Performance Toyota Fairfield is a drug-free workplace

Thanks for considering a career at Performance Toyota Fairfield! We're looking for friendly, enthusiastic team players who are passionate about delivering Excellent Service Department Experiences. Consider this an invitation. Let's succeed together!

Apply