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Toyota Service Writer Jobs (NOW HIRING)

Mckinnon Nissan

Toyota Service Technician

Hoover, AL · On-site

Excellent written and verbal communication skills * Excellent customer service skills * Team player * Computer literate * Able to operate electronic diagnostic equipment * Valid driver's license

Mckinnon Nissan

Toyota Service Technician

Hoover, AL · On-site

Excellent written and verbal communication skills * Excellent customer service skills * Team player * Computer literate * Able to operate electronic diagnostic equipment * Valid driver's license

Mckinnon Nissan

Toyota Service Technician

Clanton, AL · On-site

Excellent written and verbal communication skills * Excellent customer service skills * Team player * Computer literate * Able to operate electronic diagnostic equipment * Valid driver's license

Valley Auto LLC

Service Writer

Madera, CA · On-site

$16.90/hr

The Service Writer/Advisor serves as the primary liaison between customers and the service ... Knowledge of automotive systems and maintenance services is preferred, familiarity with Toyota and ...

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Toyota Service Writer information

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$42

How much do toyota service writer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for toyota service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What are Toyota Service Writers?

Toyota Service Writers, also known as service advisors, act as the liaison between customers and the service department at a Toyota dealership. They greet customers, listen to their concerns about their vehicles, and document the issues. Service Writers then relay this information to the technicians, provide repair estimates, explain recommended services, and keep customers updated on their vehicle's status. They play a key role in customer satisfaction by ensuring clear communication and efficient service processes.

How does a Toyota Service Writer typically collaborate with technicians and customers during a busy workday?

A Toyota Service Writer acts as a vital link between customers and the service team, translating customer concerns into clear instructions for technicians. On a busy day, you'll frequently communicate with both customers—explaining recommended services, estimates, and timelines—and with technicians to relay updates or clarify repair orders. Managing multiple repair orders at once requires strong organizational skills and the ability to prioritize effectively. This role emphasizes teamwork, as Service Writers coordinate with parts departments, technicians, and managers to ensure efficient workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Toyota Service Writer, and why are they important?

To thrive as a Toyota Service Writer, you need a solid understanding of automotive service processes, strong customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), Toyota-specific software like TIS (Technical Information System), and basic diagnostic tools is important. Effective communication, attention to detail, and problem-solving abilities help set top service writers apart. These skills ensure accurate service documentation, high customer satisfaction, and efficient workflow in a fast-paced dealership environment.

What is the difference between Toyota Service Writer vs Toyota Service Advisor?

AspectToyota Service WriterToyota Service Advisor
CredentialsHigh school diploma; customer service skills; familiarity with automotive terminologyHigh school diploma; customer service skills; automotive knowledge beneficial
Work EnvironmentDealership service department; customer interaction; administrative tasksDealership service department; customer interaction; sales and communication focus
Employer & Industry UsageAutomotive dealerships, primarily ToyotaAutomotive dealerships, primarily Toyota

Both roles involve customer communication and administrative duties in a Toyota dealership. The main difference is that a Toyota Service Writer primarily focuses on documenting vehicle issues and writing repair orders, while a Toyota Service Advisor also promotes services and explains repairs to customers. Both positions require strong customer service skills and automotive knowledge, making them closely related but with distinct responsibilities.

More about Toyota Service Writer jobs
What states have the most Toyota Service Writer jobs? States with the most job openings for Toyota Service Writer jobs include:
What job categories do people searching Toyota Service Writer jobs look for? The top searched job categories for Toyota Service Writer jobs are:
Toyota Service Writer jobs near you
Infographic showing various Toyota Service Writer job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, and 22% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.
Toyota Service Technician

Toyota Service Technician

Mckinnon Nissan

Prattville, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

McKinnon Toyota is hiring, and we want to talk to you!
We are a fast-growing Toyota dealership in the Birmingham/Montgomery market looking for individuals to join our team!
We are your local, family-owned Toyota dealership! Proudly serving our area for over 50 years. Since opening our doors in 1964, we have strived to exceptionally serve our community and our staff. We've held true to our values while servicing our community and pursuing continuous growth. We strongly believe in continuous improvement for our employees. We've been continuing to grow, while holding true to our values of professionalism, positivity, teamwork and honesty! We strive to make our employees happy, resulting in long-term employee retention! We have technicians that have been here 10+ years. We would like to add you to our great team!
At McKinnon Toyota, we strongly believe in growth opportunities for our employees and therefore offer ongoing training and strive to promote from within!
Are you ready to jump-start your career and grow with our organization? If the answer is yes, apply below!
We Offer:
  • Competitive Pay
  • Health, Dental, Vision & Life Insurance
  • 401K
  • Direct Deposit
  • Sundays off
  • Paid vacation
  • Paid instructor-led training
  • Ongoing training
  • Promote from within
  • Excellent work environment
  • Great team culture
  • Family owned and operated

Responsibilities:
  • Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
  • Diagnose cause of any malfunction and preform repair
  • Communicate with parts department to obtain needed parts
  • Save and tag parts if the job is under warranty of if requested by the customer
  • Examine assigned vehicle to determine if further safety or service work is required or recommended
  • Communicate with service advisor immediately if additional work is needed, if work outlined is not needed or if repairs cannot be completed within the promised time
  • Document all work preformed and recommended on the repair order
  • Road-test vehicles when required
  • Participate in manufacturer-sponsored training programs, schools and events
  • Keep abreast of manufacturer technical bulletins
  • Supervise work of apprentice technicians as assigned
  • Report machinery defects or malfunctions to supervisor
  • Ensure that customers' cars are kept clean. Notify service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
  • Keep shop area neat and clean
  • Maintain and is accountable for all dealership tools and manuals. Returns them to the proper place and in the same condition they were received.
  • Understand, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Operate all tools and equipment in a safe manner.
  • Report any safety issues immediately to management.

Requirements:
  • Must have at least 1 years of experience as a Toyota auto technician
  • Clean DMV record for previous 2 years
  • Knowledge in all aspects of automotive repair and maintenance
  • Fast learner
  • Excellent written and verbal communication skills
  • Excellent customer service skills
  • Team player
  • Computer literate
  • Able to operate electronic diagnostic equipment
  • Valid driver's license
  • High School Diploma preferred

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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