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Toyota Service Writer Jobs (NOW HIRING)

Valley Auto Service Inc

Service Writer

Madera, CA · On-site

$16.90/hr

The Service Writer/Advisor serves as the primary liaison between customers and the service ... Knowledge of automotive systems and maintenance services is preferred, familiarity with Toyota and ...

Mckinnon Nissan

Toyota Service Technician

Hoover, AL · On-site

Excellent written and verbal communication skills * Excellent customer service skills * Team player * Computer literate * Able to operate electronic diagnostic equipment * Valid driver's license

Mckinnon Nissan

Toyota Service Technician

Hoover, AL · On-site

Excellent written and verbal communication skills * Excellent customer service skills * Team player * Computer literate * Able to operate electronic diagnostic equipment * Valid driver's license

Mckinnon Nissan

Toyota Service Technician

Clanton, AL · On-site

Excellent written and verbal communication skills * Excellent customer service skills * Team player * Computer literate * Able to operate electronic diagnostic equipment * Valid driver's license

Mckinnon Nissan

Toyota Service Technician

Clanton, AL · On-site

Excellent written and verbal communication skills * Excellent customer service skills * Team player * Computer literate * Able to operate electronic diagnostic equipment * Valid driver's license

Valley Auto LLC

Service Writer

Madera, CA · On-site

$16.90/hr

The Service Writer/Advisor serves as the primary liaison between customers and the service ... Knowledge of automotive systems and maintenance services is preferred, familiarity with Toyota and ...

Mckinnon Nissan

Toyota Service Technician

Hoover, AL · On-site

Excellent written and verbal communication skills * Excellent customer service skills * Team player * Computer literate * Able to operate electronic diagnostic equipment * Valid driver's license

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Toyota Service Writer information

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$11

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$42

How much do toyota service writer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for toyota service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is a Toyota service writer?

Toyota Service Writers, also known as service advisors, act as the liaison between customers and the service department at a Toyota dealership. They greet customers, listen to their concerns about their vehicles, and document the issues. Service Writers then relay this information to the technicians, provide repair estimates, explain recommended services, and keep customers updated on their vehicle's status. They play a key role in customer satisfaction by ensuring clear communication and efficient service processes.

What are the key skills and qualifications needed to thrive as a Toyota service writer, and why are they important?

To thrive as a Toyota Service Writer, you need a solid understanding of automotive service processes, strong customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), Toyota-specific software like TIS (Technical Information System), and basic diagnostic tools is important. Effective communication, attention to detail, and problem-solving abilities help set top service writers apart. These skills ensure accurate service documentation, high customer satisfaction, and efficient workflow in a fast-paced dealership environment.

How does a Toyota service writer typically collaborate with technicians and customers during a busy workday?

A Toyota Service Writer acts as a vital link between customers and the service team, translating customer concerns into clear instructions for technicians. On a busy day, you'll frequently communicate with both customers—explaining recommended services, estimates, and timelines—and with technicians to relay updates or clarify repair orders. Managing multiple repair orders at once requires strong organizational skills and the ability to prioritize effectively. This role emphasizes teamwork, as Service Writers coordinate with parts departments, technicians, and managers to ensure efficient workflow and customer satisfaction.

What is the difference between Toyota Service Writer vs Toyota Service Advisor?

AspectToyota Service WriterToyota Service Advisor
CredentialsHigh school diploma; customer service skills; familiarity with automotive terminologyHigh school diploma; customer service skills; automotive knowledge beneficial
Work EnvironmentDealership service department; customer interaction; administrative tasksDealership service department; customer interaction; sales and communication focus
Employer & Industry UsageAutomotive dealerships, primarily ToyotaAutomotive dealerships, primarily Toyota

Both roles involve customer communication and administrative duties in a Toyota dealership. The main difference is that a Toyota Service Writer primarily focuses on documenting vehicle issues and writing repair orders, while a Toyota Service Advisor also promotes services and explains repairs to customers. Both positions require strong customer service skills and automotive knowledge, making them closely related but with distinct responsibilities.

How do you become a Toyota Service Writer?

To become a Toyota Service Writer, candidates typically need a high school diploma or equivalent, strong communication skills, and some automotive knowledge or experience. Many employers prefer candidates with prior customer service or sales experience and may require familiarity with dealership management systems or automotive terminology. Certification is not mandatory but can enhance job prospects.
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What states have the most Toyota Service Writer jobs?

States with the most job openings for Toyota Service Writer jobs include:

What job categories do people searching Toyota Service Writer jobs look for?

The top searched job categories for Toyota Service Writer jobs are:

Toyota Service Writer jobs near you
Infographic showing various Toyota Service Writer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Experienced Automotive Service Writer

Toyota of Olympia

Tumwater, WA • On-site

$50K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

About Toyota of Olympia
Toyota of Olympia is a premier Toyota dealership committed to providing exceptional automotive experiences to our customers. With a reputation for excellence in customer service and a wide range of high-quality vehicles, we take pride in our commitment to meeting and exceeding customer expectations. As part of our dynamic team, you will contribute to the success of our dealership and play a key role in delivering a seamless and positive experience for our valued customers.
Experienced Toyota Service Advisor
Toyota of Olympia | Tumwater, WA
Toyota of Olympia is looking for an experienced, professional, customer-focused Service Advisor to join our high-performing service team.
We are not simply looking for someone who can write repair orders - we are looking for a true relationship-builder. Someone who understands how to create trust with customers, communicate effectively, manage a fast-paced workload, and consistently deliver an exceptional service experience while driving results.
Our ideal candidate is confident, organized, professional under pressure, and genuinely enjoys taking care of people. This is a role for someone who takes pride in both customer satisfaction and performance.
What You'll Do
  • Greet customers professionally and create a welcoming, high-trust service experience
  • Listen carefully to customer concerns and accurately document repair needs
  • Provide accurate maintenance and repair recommendations with integrity and professionalism
  • Communicate clearly with technicians, parts, and customers throughout the repair process
  • Keep customers informed on timelines, approvals, and vehicle status updates
  • Review completed repairs and invoices with customers at vehicle delivery
  • Build long-term customer relationships through exceptional service and follow-through
  • Maintain strong CSI performance and customer retention
  • Help manage workflow efficiently while maintaining accuracy and professionalism
  • Handle customer concerns calmly and professionally while working toward positive resolution

The Right Person For This Role
The ideal candidate is someone who:
  • Thrives in a fast-paced, high-volume environment
  • Is highly organized and able to multitask effectively
  • Communicates confidently and professionally
  • Builds trust naturally with customers
  • Understands the balance between customer advocacy and dealership profitability
  • Maintains composure and positivity under pressure
  • Takes ownership and follows through consistently
  • Brings energy, urgency, and professionalism to the team every day
  • Wants to build long-term relationships with both customers and coworkers

We are looking for someone who wants a long-term home - not just their next job.
Qualifications
  • Previous automotive Service Advisor experience required
  • Toyota dealership experience strongly preferred
  • Strong understanding of automotive maintenance and repair processes
  • Proven track record of strong customer satisfaction and sales performance
  • Excellent communication and interpersonal skills
  • Strong organizational and time-management abilities
  • Ability to work effectively with technicians, management, and customers
  • Reynolds & Reynolds experience preferred
  • Professional appearance and demeanor
  • Valid driver's license with clean driving record required

Why Toyota of Olympia
  • High-volume Toyota dealership with strong customer retention
  • State-of-the-art facility and repair technology
  • Established customer base and consistent workflow
  • Supportive leadership and team-oriented culture
  • Medical, dental, vision, life insurance, and 401(k)
  • Paid vacation and holidays
  • Commission Pay $50,000 -$150,000
  • Employee vehicle purchase program
  • Opportunities for long-term growth and advancement

Schedule
This is a full-time, in-person position based at Toyota of Olympia in Tumwater, WA.
Apply Today
If you are an experienced Service Advisor who takes pride in professionalism, customer relationships, performance, and teamwork - we would love to hear from you.

Apply