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Toyota Service Writer Jobs (NOW HIRING)

... latest Toyota technology and manufacturer resources. Our busy service department provides a ... Outstanding verbal and written communication skills. * Dependable with a strong work ethic and ...

Service Writer

Madera, CA · On-site

$16.90/hr

The Service Writer/Advisor serves as the primary liaison between customers and the service ... Knowledge of automotive systems and maintenance services is preferred, familiarity with Toyota and ...

Excellent written and verbal communication skills * Excellent customer service skills * Team player * Computer literate * Able to operate electronic diagnostic equipment * Valid driver's license

Excellent written and verbal communication skills * Excellent customer service skills * Team player * Computer literate * Able to operate electronic diagnostic equipment * Valid driver's license

Automotive Service Advisor (Service Writer Experience Preferred) Join One of New England's Fastest Growing Toyota Dealerships Compensation: $70,000-$150,000+ Per Year (wage is comprised of base ...

Automotive Service Advisor (Service Writer Experience Preferred) Join One of New England's Fastest Growing Toyota Dealerships Compensation: $70,000-$150,000+ Per Year (wage is comprised of base ...

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Toyota Service Writer information

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$42

How much do toyota service writer jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for toyota service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

How to become a service writer at a car dealership?

To become a service writer at a car dealership, candidates typically need strong communication and customer service skills, along with knowledge of automotive repair processes. A high school diploma or equivalent is usually required, and prior experience in automotive service or sales can be beneficial. Some dealerships may also prefer candidates with familiarity with dealership management software and relevant certifications.

What are Toyota Service Writers?

Toyota Service Writers, also known as service advisors, act as the liaison between customers and the service department at a Toyota dealership. They greet customers, listen to their concerns about their vehicles, and document the issues. Service Writers then relay this information to the technicians, provide repair estimates, explain recommended services, and keep customers updated on their vehicle's status. They play a key role in customer satisfaction by ensuring clear communication and efficient service processes.

What is the highest paying job at Toyota?

The highest paying roles at Toyota typically include executive positions such as Vice President or Director, as well as specialized engineering and management roles. Senior management and corporate leadership positions often have the highest salaries within the company, especially those overseeing large departments or strategic initiatives.

How does a Toyota Service Writer typically collaborate with technicians and customers during a busy workday?

A Toyota Service Writer acts as a vital link between customers and the service team, translating customer concerns into clear instructions for technicians. On a busy day, you'll frequently communicate with both customers—explaining recommended services, estimates, and timelines—and with technicians to relay updates or clarify repair orders. Managing multiple repair orders at once requires strong organizational skills and the ability to prioritize effectively. This role emphasizes teamwork, as Service Writers coordinate with parts departments, technicians, and managers to ensure efficient workflow and customer satisfaction.

What does a service writer do?

A service writer is responsible for communicating customer concerns to the service technicians, creating repair orders, and explaining repair estimates and work performed. They often use dealership management software and need good customer service skills to ensure a positive experience. Their role helps coordinate the service process and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Toyota Service Writer, and why are they important?

To thrive as a Toyota Service Writer, you need a solid understanding of automotive service processes, strong customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), Toyota-specific software like TIS (Technical Information System), and basic diagnostic tools is important. Effective communication, attention to detail, and problem-solving abilities help set top service writers apart. These skills ensure accurate service documentation, high customer satisfaction, and efficient workflow in a fast-paced dealership environment.

What is the difference between Toyota Service Writer vs Toyota Service Advisor?

AspectToyota Service WriterToyota Service Advisor
CredentialsHigh school diploma; customer service skills; familiarity with automotive terminologyHigh school diploma; customer service skills; automotive knowledge beneficial
Work EnvironmentDealership service department; customer interaction; administrative tasksDealership service department; customer interaction; sales and communication focus
Employer & Industry UsageAutomotive dealerships, primarily ToyotaAutomotive dealerships, primarily Toyota

Both roles involve customer communication and administrative duties in a Toyota dealership. The main difference is that a Toyota Service Writer primarily focuses on documenting vehicle issues and writing repair orders, while a Toyota Service Advisor also promotes services and explains repairs to customers. Both positions require strong customer service skills and automotive knowledge, making them closely related but with distinct responsibilities.

Do dealership service writers get commission?

Dealership service writers typically do not receive commissions; they are usually paid a salary or hourly wage. Their role involves writing repair orders and communicating with customers, and their compensation is often based on a fixed pay structure rather than sales commissions.
More about Toyota Service Writer jobs
What states have the most Toyota Service Writer jobs? States with the most job openings for Toyota Service Writer jobs include:
What job categories do people searching Toyota Service Writer jobs look for? The top searched job categories for Toyota Service Writer jobs are:
Infographic showing various Toyota Service Writer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Toyota Service Technician

Lithia & Driveway

Klamath Falls, OR

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

Dealership:L0019 Lithia Toyota of Klamath FallsLithia Toyota of Klamath Falls

Now Hiring: Toyota Certified Technician

  • Pay: Depending on experience and qualifications. Flat rate pay scale. Relocation assistance for qualified applicants.
  • Schedule: Monday - Friday

Why Join Our Team?

At Lithia Toyota of Klamath Falls, you'll have the opportunity to build a rewarding career with one of the nation's largest automotive retailers while working with one of the most respected brands in the industry. As a Toyota Certified Technician, you'll perform diagnostics, maintenance, and repairs on vehicles known for their quality and reliability while using the latest Toyota technology and manufacturer resources. Our busy service department provides a consistent workflow, allowing certified technicians to maximize their earning potential. You'll be supported by experienced leadership, state-of-the-art equipment, and ongoing manufacturer training designed to help you continue advancing your skills and certifications.

What You'll Do

  • Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards .
  • Diagnose cause of malfunction.
  • Road test vehicles to ensure quality of repair work.
  • Document work performed on repair order and document test procedures/results.
  • Acquire and maintain manufacturer certifications by completing the necessary and required training.
  • Use shop supplies and materials in a practical and economical manner.
  • Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as "special tools".

What You'll Bring

  • Prior Toyota experience required
  • Strong mechanical, electrical skills, and computing skills.
  • Outstanding verbal and written communication skills.
  • Dependable with a strong work ethic and commitment to punctuality
  • Comfortable using technology and quick to learn new systems.
  • Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.