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Services Writer Jobs (NOW HIRING)

Alliance

Tech Services Writer I

Alabaster, AL · On-site

$22 - $25/hr

The Technical Services Writer works within the Technical Services organization. The primary duties of the Technical Services Writer include technical writing of proposals, test plans and reports for ...

Nealey Tire & Auto

Service Writer

Annapolis, MD · On-site

$125K/yr

Service Writer - High-Volume Automotive Sales & CoordinationWho Thrives Here | Service Writer ... Educate customers on the "why" behind the work and upsell services to ensure vehicle safety and ...

Nealey Tire & Auto

Service Writer

Derwood, MD

$125K/yr

Service Writer - High-Volume Automotive Sales & CoordinationWho Thrives Here | Service Writer ... Educate customers on the "why" behind the work and upsell services to ensure vehicle safety and ...

Green Air

Service Writer

Ashland, VA

Service Writer - Join Our Team at Ashland Garage! Ashland Garage is seeking a motivated, customer-focused Service Writer to join our team in Ashland, VA. This is a full-time position ideal for ...

Dave Wright Nissan Subaru

Service Writer

Hiawatha, IA · On-site

We Commit And Never Quit Service Writer * Be the interface between the customer and the technician for vehicle repairs * Greet customers * Schedule appointments * Complete all necessary paperwork in ...

Richardson Bike Mart

Service Writer

Frisco, TX

$16 - $19/hr

About This Role Bike Mart services and maintains all types and brands of bikes! The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes ...

Richardson Bike Mart

Service Writer

Mckinney, TX

$16 - $19/hr

About This Role Bike Mart services and maintains all types and brands of bikes! The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes ...

LandPro Equipment, LLC

Service Writer

Avon, NY · On-site

$40K - $50K/yr

A Day in the Life of a Service Writer As a Service Writer , you're the connection between our customers and our service team. A typical day includes welcoming customers, understanding their service ...

LandPro Equipment, LLC

Service Writer

Batavia, NY · On-site

$40K - $50K/yr

A Day in the Life of a Service Writer As a Service Writer , you're the connection between our customers and our service team. A typical day includes welcoming customers, understanding their service ...

Landmark Ford East, Inc

Service Writer

Springfield, IL

$55K - $70K/yr

Service Writer Landmark Ford East (Trucks), Inc., a part of the Landmark Automotive Group of ... Maintain up-to-date knowledge of automotive services and repair procedures * Schedule appointments ...

Landmark Ford East, Inc

Service Writer

Springfield, IL · On-site

$55K - $70K/yr

Service Writer Landmark Ford East (Trucks), Inc., a part of the Landmark Automotive Group of ... Maintain up-to-date knowledge of automotive services and repair procedures * Schedule appointments ...

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Services Writer information

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How much do services writer jobs pay per hour?

As of May 30, 2026, the average hourly pay for services writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you typically need strong automotive knowledge, customer service skills, and experience with work order management, often supported by a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and sometimes ASE certification are commonly required. Excellent communication, organization, and problem-solving skills help Service Writers effectively interact with customers and coordinate with technicians. These abilities ensure customer satisfaction, efficient workflow, and accurate documentation in busy service department environments.

How does a Services Writer typically interact with technicians and customers throughout the service process?

A Services Writer acts as the main liaison between customers and the service team, ensuring clear communication regarding service needs and updates. They greet customers, gather vehicle or service information, and relay this to technicians, helping to prioritize tasks and manage workflow. Throughout the process, Services Writers provide updates to customers, obtain approvals for additional work, and clarify any questions. This collaborative role requires strong communication skills and the ability to balance customer satisfaction with efficient shop operations.

What is a Services Writer?

A Services Writer, often called a Service Writer, acts as a liaison between customers and service technicians in industries like automotive repair. Their primary responsibilities include greeting customers, understanding their service needs, creating work orders, and communicating repair or maintenance details to both customers and technicians. They ensure customers are informed about the status of their vehicles and any additional services required, while also maintaining accurate records and providing excellent customer service. This role is key to ensuring the smooth operation of service departments and customer satisfaction.

What is the difference between Services Writer vs Service Advisor?

AspectServices WriterService Advisor
CredentialsTypically high school diploma; some certifications in automotive or service writingHigh school diploma; certifications in automotive service or customer service preferred
Work EnvironmentAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary RoleWrites repair orders, documents customer concerns, communicates with techniciansInteracts directly with customers, recommends services, explains repairs, estimates costs
Customer InteractionLimited; mainly internal communicationHigh; direct customer communication and sales

Services Writers focus on documenting repairs and communicating with technicians, while Service Advisors interact directly with customers, explaining services and selling repairs. Both roles are essential in automotive service environments but differ mainly in customer engagement and responsibilities.

More about Services Writer jobs
What job categories do people searching Services Writer jobs look for? The top searched job categories for Services Writer jobs are:
Infographic showing various Services Writer job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Tech Services Writer I

Alliance Technical Group

Hernando, FL • On-site

$22 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Description

The Technical Services Writer works within the Technical Services organization. The primary duties of the Technical Services Writer include technical writing of proposals, test plans and reports for source testing projects. A Technical Services writer must be able to manage their own workload, follow written and verbal instructions, and communicate within Alliance on the status of documents. Pay will be between $22-$25 per hour.

*Please note that this position requires working onsite at an Alliance office; hybrid or remote arrangements aren't available.

RESPONSIBILITIE AND DUTIES:


o Work with identified scope of work personnel to write proposals based on customer information, permits and
pricing.
o Work with project managers and data quality analysts to write accurate reports. Project manager and data
quality analysts review data and provide summary information for completion of test report. Draft reports are
then provided to the project manager or technical services manager for review prior to submittal to the clients.
o Work with project managers and technical service coordinators and/or managers to write test plans for
projects.
o Prepare electronic reports using EPA's Electronic Reporting Tool (ERT) and ECMPS.

QUALIFICATIONS:
o High School Diploma required. AS or BS degree preferred (Science and Engineering related fields ideal)
o Computer skills. Proficient skill level of Word, Excel, Adobe, Outlook.
o Good verbal communication skills (Internally and with Clients and Regulators).
o Professional appearance and behavior.
o Maintain positive attitude with ability to work well in groups.
o Ability to prioritize and multi-task while remaining focused on all tasks.
o Flexibility: Must be available to work outside normal work hours to complete projects.
o Attention to detail.


PHYSICAL REQUIREMENTS:
o Must be able to meet the physical demands of a typical office environment
* Sitting/standing
* Possible light lifting

Employee Benefits:

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • 401(K) Plan with Competitive Match
  • Continuing Education and Tuition Assistance
  • Employer-Sponsored Disability Benefits
  • Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)
  • Profit Sharing or Individual Bonus Programs
  • Referral Program
  • Per Diem & Paid Travel
  • Employee Discount Hub

In compliance with applicable Pay Transparency laws, Alliance Technical Group provides a range of compensation for job postings within locations that have these requirements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. The pay range for this entry-level role is $22-$25 per hour.

Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

#FIELDSERVICES


Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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