ZipRecruiter

Log In

1

Services Writer Jobs (NOW HIRING)

Green Air

Service Writer

Ashland, VA · On-site

Service Writer - Join Our Team at Ashland Garage! Ashland Garage is seeking a motivated, customer-focused Service Writer to join our team in Ashland, VA. This is a full-time position ideal for ...

Amer Technology

Service Writer

Williston, ND · On-site

$13 - $17/hr

Company Description Qualifications Additional Information Service Writer 3-6 Months Williston ND 58801 Pay Rate $13-17/hr Service Writer Job Summary: The role of the CMMS Clerk is to: • Work as a ...

Dave Wright Nissan Subaru

Service Writer

Hiawatha, IA · On-site

We Commit And Never Quit Service Writer * Be the interface between the customer and the technician for vehicle repairs * Greet customers * Schedule appointments * Complete all necessary paperwork in ...

Murphy Auto Group

SERVICE WRITER

Augusta, GA

This role requires a strong understanding of automotive services and the ability to translate technical information into understandable terms for customers. Ultimately, the Service Writer contributes ...

Dave Wright Nissan Subaru

Service Writer

Hiawatha, IA · On-site

We Commit And Never Quit Service Writer * Be the interface between the customer and the technician for vehicle repairs * Greet customers * Schedule appointments * Complete all necessary paperwork in ...

Dave Wright Nissan Subaru

Service Writer

Hiawatha, IA · On-site

We Commit And Never Quit Service Writer * Be the interface between the customer and the technician for vehicle repairs * Greet customers * Schedule appointments * Complete all necessary paperwork in ...

VIP Tires & Service

Service Writer

Lewiston, ME

Service Writer The Service Writer lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and processes to help the team ensure that all customers get a different ...

LandPro Equipment, LLC

Service Writer

Avon, NY · On-site

$40K - $50K/yr

A Day in the Life of a Service Writer As a Service Writer , you're the connection between our customers and our service team. A typical day includes welcoming customers, understanding their service ...

Landmark Ford East, Inc

Service Writer

Springfield, IL

$55K - $70K/yr

Service Writer Landmark Ford East (Trucks), Inc., a part of the Landmark Automotive Group of ... Maintain up-to-date knowledge of automotive services and repair procedures * Schedule appointments ...

LandPro Equipment, LLC

Service Writer

Hall, NY · On-site

$40K - $50K/yr

A Day in the Life of a Service Writer As a Service Writer , you're the connection between our customers and our service team. A typical day includes welcoming customers, understanding their service ...

Landmark Ford East, Inc

Service Writer

Springfield, IL · On-site

$55K - $70K/yr

Service Writer Landmark Ford East (Trucks), Inc., a part of the Landmark Automotive Group of ... Maintain up-to-date knowledge of automotive services and repair procedures * Schedule appointments ...

GNB Auto Repair Inc.

Service Writer

Queens, NY · On-site

You must also be able to create repair orders as per services requested by our clients and be able ... Writing repair orders and obtaining customer email addresses for better communication * Referring ...

Tubbs & Sons Ford Sales, Inc

Service Writer

Colby, KS · On-site

Automotive Service Writer Company: Tubbs & Sons Ford Sales - Colby, KS Job Overview: Tubbs & Sons ... Answer questions regarding services performed, pricing details, and future maintenance ...

VIP Tires & Service

Service Writer

Bath, ME · On-site

$18 - $24/hr

A Service Writer must be able to work effectively with team members to ensure effective ... In addition to the services we provide, we offer a variety of warranties that give you peace of ...

next page

Showing results 1-20

All JobsServices Writer Jobs

Services Writer information

See salary details

$11

$24

$42

How much do services writer jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for services writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

Do service writers make a lot of money?

Service writers typically earn a median annual salary ranging from $30,000 to $50,000, depending on experience, location, and the type of service center. Experienced service writers with certifications or specialized knowledge can earn higher wages, especially in busy or high-end repair shops.

What is a Services Writer?

A Services Writer, often called a Service Writer, acts as a liaison between customers and service technicians in industries like automotive repair. Their primary responsibilities include greeting customers, understanding their service needs, creating work orders, and communicating repair or maintenance details to both customers and technicians. They ensure customers are informed about the status of their vehicles and any additional services required, while also maintaining accurate records and providing excellent customer service. This role is key to ensuring the smooth operation of service departments and customer satisfaction.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or service industry terminology. Some employers prefer candidates with experience in customer service or technical knowledge of the services offered. Certification or training in automotive service writing can be beneficial but is not always required.

What exactly does a service writer do?

A service writer acts as a liaison between customers and the service department, documenting vehicle issues, estimating repair costs, and scheduling repairs. They communicate customer concerns to technicians and ensure accurate service records, often using dealership or shop management software.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you typically need strong automotive knowledge, customer service skills, and experience with work order management, often supported by a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and sometimes ASE certification are commonly required. Excellent communication, organization, and problem-solving skills help Service Writers effectively interact with customers and coordinate with technicians. These abilities ensure customer satisfaction, efficient workflow, and accurate documentation in busy service department environments.

What is the difference between Services Writer vs Service Advisor?

AspectServices WriterService Advisor
CredentialsTypically high school diploma; some certifications in automotive or service writingHigh school diploma; certifications in automotive service or customer service preferred
Work EnvironmentAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary RoleWrites repair orders, documents customer concerns, communicates with techniciansInteracts directly with customers, recommends services, explains repairs, estimates costs
Customer InteractionLimited; mainly internal communicationHigh; direct customer communication and sales

Services Writers focus on documenting repairs and communicating with technicians, while Service Advisors interact directly with customers, explaining services and selling repairs. Both roles are essential in automotive service environments but differ mainly in customer engagement and responsibilities.

How much do service writers make in the US?

Service writers in the US typically earn an average annual salary between $30,000 and $50,000, with experienced professionals and those working in busy auto repair shops earning higher wages. Compensation can include bonuses and commissions based on sales or customer satisfaction, and strong communication skills are important for success in this role.

How does a Services Writer typically interact with technicians and customers throughout the service process?

A Services Writer acts as the main liaison between customers and the service team, ensuring clear communication regarding service needs and updates. They greet customers, gather vehicle or service information, and relay this to technicians, helping to prioritize tasks and manage workflow. Throughout the process, Services Writers provide updates to customers, obtain approvals for additional work, and clarify any questions. This collaborative role requires strong communication skills and the ability to balance customer satisfaction with efficient shop operations.
More about Services Writer jobs
What job categories do people searching Services Writer jobs look for? The top searched job categories for Services Writer jobs are:
Infographic showing various Services Writer job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Tech Services Writer I

Alliance Technical Group

Acworth, GA

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

The Technical Services Writer works within the Technical Services organization. The primary duties of the Technical Services Writer include technical writing of proposals, test plans and reports for source testing projects. A Technical Services writer must be able to manage their own workload, follow written and verbal instructions, and communicate within Alliance on the status of documents. Pay will be between $22-$25/hour.

At Alliance, we are committed to fostering a workplace and community that embraces diversity, equity, and inclusion as core values. We believe that a diverse and inclusive environment not only enriches our organization, but also strengthens our ability to innovate, collaborate, and succeed.

RESPONSIBILITIE AND DUTIES:


o Work with identified scope of work personnel to write proposals based on customer information, permits and
pricing.
o Work with project managers and data quality analysts to write accurate reports. Project manager and data
quality analysts review data and provide summary information for completion of test report. Draft reports are
then provided to the project manager or technical services manager for review prior to submittal to the clients.
o Work with project managers and technical service coordinators and/or managers to write test plans for
projects.
o Prepare electronic reports using EPA’s Electronic Reporting Tool (ERT) and ECMPS.

QUALIFICATIONS:
o High School Diploma required. AS or BS degree preferred (Science and Engineering related fields ideal)
o Computer skills. Proficient skill level of Word, Excel, Adobe, Outlook.
o Good verbal communication skills (Internally and with Clients and Regulators).
o Professional appearance and behavior.
o Maintain positive attitude with ability to work well in groups.
o Ability to prioritize and multi-task while remaining focused on all tasks.
o Flexibility: Must be available to work outside normal work hours to complete projects.
o Attention to detail.


PHYSICAL REQUIREMENTS:
o Must be able to meet the physical demands of a typical office environment
• Sitting/standing
• Possible light lifting

Key Benefits Include:

  1. Medical, Dental, and Vision Insurance 
  2. Flexible Spending Accounts 
  3. 401(K) Plan with Competitive Match 
  4. Continuing Education and Tuition Assistance 
  5. Employer-Sponsored Disability Benefits 
  6. Life Insurance 
  7. Employee Assistance Program (EAP) 
  8. Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)
  9. Profit Sharing or Individual Bonus Programs 
  10. Referral Program
  11. Per Diem & Paid Travel
  12. Employee Discount Hub

EEO Commitment: Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Apply