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Services Writer Jobs (NOW HIRING)

Dave Wright Auto

Service Writer

Hiawatha, IA · On-site

Service Writer Position 2026 TIME DEALER OF THE YEAR AWARD WINNER! VOTED 'BEST DEALERSHIP TO WORK FOR' 12 TIMES! GROWING AT A RAPID RATE! WE PROMOTE FROM WITHIN! Dave Wright Nissan Subaru Core Values:

Nealey Tire & Auto

Service Writer

Chesapeake Beach, MD · On-site

$125K/yr

Service Writer - High-Volume Automotive Sales & CoordinationWho Thrives Here | Service Writer ... Educate customers on the "why" behind the work and upsell services to ensure vehicle safety and ...

Skyworks

Service Writer

Houston, TX · On-site

Service Writer Opportunity Skyworks LLC is a family-owned and operated construction equipment rental company. Skyworks is a team inspired by a positive culture to build exceptional customer ...

Nealey Tire & Auto

Service Writer

Chesapeake Beach, MD · On-site

$125K/yr

Service Writer - High-Volume Automotive Sales & Coordination Who Thrives Here | Service Writer ... Educate customers on the "why" behind the work and upsell services to ensure vehicle safety and ...

Dave Wright Nissan Subaru

Service Writer

Hiawatha, IA · On-site

We Commit And Never Quit Service Writer * Be the interface between the customer and the technician for vehicle repairs * Greet customers * Schedule appointments * Complete all necessary paperwork in ...

Riverhead Building Supply

Service Writer

Calverton, NY · On-site

$22 - $25/hr

Interpret inspections to determine parts and services required * Manage communication between ... Qualifications Service Writer To preform this job successfully: * High school diploma or general ...

K&T Irrigation

Service Writer

Fargo, ND · On-site

$50K - $60K/yr

Service Writer Are you passionate about providing outstanding customer service while working with a ... and services to help them achieve their water management goals. Our team of knowledgeable ...

Richardson Bike Mart

Service Writer

Frisco, TX

$16 - $19/hr

... services. When needed, you'll also perform simple while-you-wait repairs. As a Service Writer, you'll be the face of our business, providing exceptional customer service and ensuring a seamless ...

VIP Tires & Service

Service Writer

Lewiston, ME · On-site

Service Writer The Service Writer lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and processes to help the team ensure that all customers get a different ...

Dave Wright Nissan Subaru

Service Writer

Hiawatha, IA · On-site

We Commit And Never Quit Service Writer * Be the interface between the customer and the technician for vehicle repairs * Greet customers * Schedule appointments * Complete all necessary paperwork in ...

Richardson Bike Mart

Service Writer

Mckinney, TX · On-site

$16 - $19/hr

... services. We also look to our Service Writers to complete simple repairs while customers wait. What ... You'll Do Provide top-notch customer service by greeting and engaging with clients Conduct thorough ...

G&T Truck Repair

Service Writer

Applegate, CA

$28.85 - $31.25/hr

Service Writer: * Review all service invoices for correctness (mileage, working times, parts, etc.) * Adjust mileage, times, markups to match each individual customer's needs/wants (George & Rick ...

New

PS Logistics LLC

Service Writer

Scottsboro, AL · On-site

A Service Writer must provide support to drivers, mechanics and office teams daily as outlined below. This position is in a repair shop environment. You will handle the organization of shop workflow ...

New

Brakepoint LLC

Service Writer

Tabernacle Township, NJ · On-site

Service Writer We are seeking a highly organized and customer-focused individual to join our team ... explaining services, and answering any questions they may have - Communicate with technicians to ...

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Services Writer information

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$11

$24

$42

How much do services writer jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for services writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is a Services Writer?

A Services Writer, often called a Service Writer, acts as a liaison between customers and service technicians in industries like automotive repair. Their primary responsibilities include greeting customers, understanding their service needs, creating work orders, and communicating repair or maintenance details to both customers and technicians. They ensure customers are informed about the status of their vehicles and any additional services required, while also maintaining accurate records and providing excellent customer service. This role is key to ensuring the smooth operation of service departments and customer satisfaction.

Do you need experience to be a service writer?

While prior experience as a service writer is beneficial, many employers provide on-the-job training for entry-level candidates. Strong communication skills, basic automotive knowledge, and familiarity with service management software can help in securing a service writer position without extensive experience.

What exactly does a service writer do?

A service writer acts as a liaison between customers and the service department, documenting vehicle issues, estimating repair costs, and scheduling repairs. They communicate customer concerns to technicians and ensure the work is completed accurately and efficiently, often using dealership or shop management software.

How does a service writer get paid?

A service writer typically earns a combination of a base salary and commissions or bonuses based on sales and service upselling. Compensation structures can vary by employer but often include performance-based incentives and may require knowledge of repair procedures and customer service skills.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you typically need strong automotive knowledge, customer service skills, and experience with work order management, often supported by a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and sometimes ASE certification are commonly required. Excellent communication, organization, and problem-solving skills help Service Writers effectively interact with customers and coordinate with technicians. These abilities ensure customer satisfaction, efficient workflow, and accurate documentation in busy service department environments.

What is the difference between Services Writer vs Service Advisor?

AspectServices WriterService Advisor
CredentialsTypically high school diploma; some certifications in automotive or service writingHigh school diploma; certifications in automotive service or customer service preferred
Work EnvironmentAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary RoleWrites repair orders, documents customer concerns, communicates with techniciansInteracts directly with customers, recommends services, explains repairs, estimates costs
Customer InteractionLimited; mainly internal communicationHigh; direct customer communication and sales

Services Writers focus on documenting repairs and communicating with technicians, while Service Advisors interact directly with customers, explaining services and selling repairs. Both roles are essential in automotive service environments but differ mainly in customer engagement and responsibilities.

What is the highest paying job for a writer?

Senior technical writers, copywriters in specialized industries, and content strategists tend to have the highest salaries among writing roles, often exceeding six figures with experience and advanced skills. Roles requiring expertise in fields like finance, technology, or law typically offer higher compensation, especially for those with certifications or extensive industry knowledge.

How does a Services Writer typically interact with technicians and customers throughout the service process?

A Services Writer acts as the main liaison between customers and the service team, ensuring clear communication regarding service needs and updates. They greet customers, gather vehicle or service information, and relay this to technicians, helping to prioritize tasks and manage workflow. Throughout the process, Services Writers provide updates to customers, obtain approvals for additional work, and clarify any questions. This collaborative role requires strong communication skills and the ability to balance customer satisfaction with efficient shop operations.
More about Services Writer jobs
What job categories do people searching Services Writer jobs look for? The top searched job categories for Services Writer jobs are:
Infographic showing various Services Writer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.
Tech Services Writer I

Tech Services Writer I

Alliance Technical Group

Alabaster, AL • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

The Technical Services Writer works within the Technical Services organization. The primary duties of the Technical Services Writer include technical writing of proposals, test plans and reports for source testing projects. A Technical Services writer must be able to manage their own workload, follow written and verbal instructions, and communicate within Alliance on the status of documents. Pay will be between $22-$25 per hour.

*Please note that this position requires working onsite at an Alliance office; hybrid or remote arrangements aren’t available.

RESPONSIBILITIE AND DUTIES:


o Work with identified scope of work personnel to write proposals based on customer information, permits and
pricing.
o Work with project managers and data quality analysts to write accurate reports. Project manager and data
quality analysts review data and provide summary information for completion of test report. Draft reports are
then provided to the project manager or technical services manager for review prior to submittal to the clients.
o Work with project managers and technical service coordinators and/or managers to write test plans for
projects.
o Prepare electronic reports using EPA’s Electronic Reporting Tool (ERT) and ECMPS.

QUALIFICATIONS:
o High School Diploma required. AS or BS degree preferred (Science and Engineering related fields ideal)
o Computer skills. Proficient skill level of Word, Excel, Adobe, Outlook.
o Good verbal communication skills (Internally and with Clients and Regulators).
o Professional appearance and behavior.
o Maintain positive attitude with ability to work well in groups.
o Ability to prioritize and multi-task while remaining focused on all tasks.
o Flexibility: Must be available to work outside normal work hours to complete projects.
o Attention to detail.


PHYSICAL REQUIREMENTS:
o Must be able to meet the physical demands of a typical office environment
• Sitting/standing
• Possible light lifting

Employee Benefits:

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • 401(K) Plan with Competitive Match
  • Continuing Education and Tuition Assistance
  • Employer-Sponsored Disability Benefits
  • Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)
  • Profit Sharing or Individual Bonus Programs
  • Referral Program
  • Per Diem & Paid Travel
  • Employee Discount Hub 

In compliance with applicable Pay Transparency laws, Alliance Technical Group provides a range of compensation for job postings within locations that have these requirements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. The pay range for this entry-level role is $22-$25 per hour.

Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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