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Services Writer Jobs (NOW HIRING)

We Commit And Never Quit Service Writer * Be the interface between the customer and the technician for vehicle repairs * Greet customers * Schedule appointments * Complete all necessary paperwork in ...

Service Writer We are seeking a highly organized and detail-oriented Service Writer to join our team. The Service Writer will be responsible for communicating with customers, scheduling service ...

Currently looking for an experienced Service Writer/Clerical Admin for full time position. We are a well established Automotive Repair Shop located in Pikesville, MD. This position will be ...

Service Writer The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems.

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writer

Framingham, MA ยท On-site

$18 - $24/hr

A Service Writer must be able to work effectively with team members to ensure effective ... In addition to the services we provide, we offer a variety of warranties that give you peace of ...

A Service Writer must be able to work effectively with team members to ensure effective ... In addition to the services we provide, we offer a variety of warranties that give you peace of ...

Service Writer

Laconia, NH ยท On-site

$18 - $24/hr

A Service Writer must be able to work effectively with team members to ensure effective ... In addition to the services we provide, we offer a variety of warranties that give you peace of ...

A Service Writer must be able to work effectively with team members to ensure effective ... In addition to the services we provide, we offer a variety of warranties that give you peace of ...

A Service Writer must be able to work effectively with team members to ensure effective ... In addition to the services we provide, we offer a variety of warranties that give you peace of ...

Service Writer

Manchester, NH ยท On-site

$18 - $24/hr

A Service Writer must be able to work effectively with team members to ensure effective ... In addition to the services we provide, we offer a variety of warranties that give you peace of ...

We're looking for a Service Writer with mechanical know-how to join our team. If you understand equipment and enjoy helping customers, this role connects you with both - handling repair orders ...

A Service Writer must be able to work effectively with team members to ensure effective ... In addition to the services we provide, we offer a variety of warranties that give you peace of ...

A Service Writer must be able to work effectively with team members to ensure effective ... In addition to the services we provide, we offer a variety of warranties that give you peace of ...

Service Writer

Bangor, ME ยท On-site

$18 - $24/hr

A Service Writer must be able to work effectively with team members to ensure effective ... In addition to the services we provide, we offer a variety of warranties that give you peace of ...

A Service Writer must be able to work effectively with team members to ensure effective ... In addition to the services we provide, we offer a variety of warranties that give you peace of ...

A Service Writer must be able to work effectively with team members to ensure effective ... In addition to the services we provide, we offer a variety of warranties that give you peace of ...

A Service Writer must be able to work effectively with team members to ensure effective ... In addition to the services we provide, we offer a variety of warranties that give you peace of ...

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Services Writer information

See salary details

$11

$24

$42

How much do services writer jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for services writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you typically need strong automotive knowledge, customer service skills, and experience with work order management, often supported by a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and sometimes ASE certification are commonly required. Excellent communication, organization, and problem-solving skills help Service Writers effectively interact with customers and coordinate with technicians. These abilities ensure customer satisfaction, efficient workflow, and accurate documentation in busy service department environments.

How does a Services Writer typically interact with technicians and customers throughout the service process?

A Services Writer acts as the main liaison between customers and the service team, ensuring clear communication regarding service needs and updates. They greet customers, gather vehicle or service information, and relay this to technicians, helping to prioritize tasks and manage workflow. Throughout the process, Services Writers provide updates to customers, obtain approvals for additional work, and clarify any questions. This collaborative role requires strong communication skills and the ability to balance customer satisfaction with efficient shop operations.

What is a Services Writer?

A Services Writer, often called a Service Writer, acts as a liaison between customers and service technicians in industries like automotive repair. Their primary responsibilities include greeting customers, understanding their service needs, creating work orders, and communicating repair or maintenance details to both customers and technicians. They ensure customers are informed about the status of their vehicles and any additional services required, while also maintaining accurate records and providing excellent customer service. This role is key to ensuring the smooth operation of service departments and customer satisfaction.

What is the difference between Services Writer vs Service Advisor?

AspectServices WriterService Advisor
CredentialsTypically high school diploma; some certifications in automotive or service writingHigh school diploma; certifications in automotive service or customer service preferred
Work EnvironmentAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary RoleWrites repair orders, documents customer concerns, communicates with techniciansInteracts directly with customers, recommends services, explains repairs, estimates costs
Customer InteractionLimited; mainly internal communicationHigh; direct customer communication and sales

Services Writers focus on documenting repairs and communicating with technicians, while Service Advisors interact directly with customers, explaining services and selling repairs. Both roles are essential in automotive service environments but differ mainly in customer engagement and responsibilities.

More about Services Writer jobs
Infographic showing various Services Writer job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 51% Physical, 2% Hybrid, and 47% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Job description

2026 TIME DEALER OF THE YEAR AWARD WINNER!

VOTED 'BEST DEALERSHIP TO WORK FOR' 12 TIMES!

GROWING AT A RAPID RATE!
WE PROMOTE FROM WITHIN!

Dave Wright Nissan Subaru Core Values:

  1. We Solve It
  2. We Are All One Team
  3. We Do What We Say
  4. We Grow Or We Die
  5. We Commit And Never Quit

Service Writer Job Description:

  • Be the interface between the customer and the technician for vehicle repairs
  • Greet customers
  • Schedule appointments
  • Complete all necessary paperwork in regards to automotive repairs
  • Keep the customer updated on the status of repairs and explain any service needed on their vehicleย 
  • Relay all pertinent information to the technician for completion of the work
  • Follow up with guests, management, and other departments to solve problems

Service Writer Qualifications:

  • Comfortable using a tablet device
  • Dependable
  • Passion to help people
  • Growth minded
  • Organizational skills
  • Excellent listening and communication skills
  • Dynamic problem-solving abilities
  • Ability to meet and exceed performance goals
  • Valid driver's license

Service Writer Benefits:

  • Excellent compensation structure
  • Health, dental, vision, and life insurance
  • Paid holidays, paid vacation, paid sick days
  • 401k profit sharing

Additional Perks:

  • Significant training program
  • Company Christmas Party
  • Company Golf Outing
  • Celebrate 3 National Holidays per month
  • Meaningful opportunity for community involvement

Apply today to for our Service Writer position!

**Please check your email after submitting an application**

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