Service Writer
$15 - $22/hr
Customer service * Ordering parts * Ordering shop supplies & bill out accordingly * Complete repair orders * Assist the Service Manager and General Manager Automotive Service Writer Requirements:
Service Writer
$15 - $22/hr
Customer service * Ordering parts * Ordering shop supplies & bill out accordingly * Complete repair orders * Assist the Service Manager and General Manager Automotive Service Writer Requirements:
Service Writer
Greenwood, IN · On-site
$15 - $22/hr
Customer service * Ordering parts * Ordering shop supplies & bill out accordingly * Complete repair orders * Assist the Service Manager and General Manager Automotive Service Writer Requirements:
Service Writer
Greenwood, IN · On-site
$15 - $22/hr
Customer service * Ordering parts * Ordering shop supplies & bill out accordingly * Complete repair orders * Assist the Service Manager and General Manager Automotive Service Writer Requirements:
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Automotive Service Writer - Customer Service Rep Unleash your potential at Prestige Auto Works in Sacramento, CA as our full-time Automotive Service Writer - Customer Service Rep! As an Automotive ...
Automotive Service Writer - Customer Service Rep Unleash your potential at Prestige Auto Works in Sacramento, CA as our full-time Automotive Service Writer - Customer Service Rep! As an Automotive ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
$16 - $19/hr
The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes, gathers other imprtant data about the rider and use of the bike and recommends ...
Quick apply
Service Writer
$16 - $19/hr
The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes, gathers other imprtant data about the rider and use of the bike and recommends ...
Service Writer
Batavia, NY · On-site
$40K - $50K/yr
A typical day includes welcoming customers, understanding their service needs, and making sure ... What You'll Do As a Service Writer , you will: * deliver a high-quality, professional experience at ...
Service Writer
Batavia, NY · On-site
$40K - $50K/yr
A typical day includes welcoming customers, understanding their service needs, and making sure ... What You'll Do As a Service Writer , you will: * deliver a high-quality, professional experience at ...
Service Writer
$16 - $19/hr
The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes, gathers other imprtant data about the rider and use of the bike and recommends ...
Quick apply
Service Writer
$16 - $19/hr
The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes, gathers other imprtant data about the rider and use of the bike and recommends ...
Service Writer
Queens, NY · On-site
Customer skills, personal appearance, and mechanical knowledge are a must. Responsibilities will include: * Scheduling service appointments * Writing repair orders and obtaining customer email ...
Service Writer
Queens, NY · On-site
Customer skills, personal appearance, and mechanical knowledge are a must. Responsibilities will include: * Scheduling service appointments * Writing repair orders and obtaining customer email ...
Automotive Service Writer
Sacramento, CA · On-site
$15 - $35/hr
Are you a seasoned Automotive Service Writer with a passion for delivering exceptional customer experiences? Look no further! Prestige Auto Works , based in Sacramento, CA, is on the lookout for a ...
Quick apply
Automotive Service Writer
Sacramento, CA · On-site
$15 - $35/hr
Are you a seasoned Automotive Service Writer with a passion for delivering exceptional customer experiences? Look no further! Prestige Auto Works , based in Sacramento, CA, is on the lookout for a ...
Service Writer
Avon, NY · On-site
$40K - $50K/yr
A typical day includes welcoming customers, understanding their service needs, and making sure ... What You'll Do As a Service Writer , you will: * deliver a high-quality, professional experience at ...
Quick apply
Service Writer
Avon, NY · On-site
$40K - $50K/yr
A typical day includes welcoming customers, understanding their service needs, and making sure ... What You'll Do As a Service Writer , you will: * deliver a high-quality, professional experience at ...
Communicate with customers to understand their service needs * Schedule service appointments and ensure timely completion of work * Create work orders for technicians and ensure accuracy of ...
Communicate with customers to understand their service needs * Schedule service appointments and ensure timely completion of work * Create work orders for technicians and ensure accuracy of ...
Service Writer
Avon, NY · On-site
$40K - $50K/yr
A typical day includes welcoming customers, understanding their service needs, and making sure ... What You'll Do As a Service Writer , you will: * deliver a high-quality, professional experience at ...
Service Writer
Avon, NY · On-site
$40K - $50K/yr
A typical day includes welcoming customers, understanding their service needs, and making sure ... What You'll Do As a Service Writer , you will: * deliver a high-quality, professional experience at ...
We pay our Service Writer - Automotive Customer Service Reps a competitive wage . Our auto repair team also enjoys great benefits , including medical, dental, vision, paid time off (PTO), and company ...
New
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We pay our Service Writer - Automotive Customer Service Reps a competitive wage . Our auto repair team also enjoys great benefits , including medical, dental, vision, paid time off (PTO), and company ...
New
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting ... Provide service information to customers, schedule customer service needs, add segments to work ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting ... Provide service information to customers, schedule customer service needs, add segments to work ...
Ashland Garage is seeking a motivated, customer-focused Service Writer to join our team in Ashland, VA. This is a full-time position ideal for someone who enjoys working with people, staying ...
Ashland Garage is seeking a motivated, customer-focused Service Writer to join our team in Ashland, VA. This is a full-time position ideal for someone who enjoys working with people, staying ...
Service Writer
Knoxville, TN · On-site
$16 - $17/hr
As an Automotive Service Writer you will be responsible for answering phones, greeting customers, collecting information, performing research, working with mechanics to provide estimates, logging all ...
Service Writer
Knoxville, TN · On-site
$16 - $17/hr
As an Automotive Service Writer you will be responsible for answering phones, greeting customers, collecting information, performing research, working with mechanics to provide estimates, logging all ...
SERVICE WRITER
Kalispell, MT · On-site
Service Writer- Competitive Pay and Benefits! Do you want to join the team voted Flathead Valley ... Review customer accounts and report changes to internal staff. * Verify warranty coverage, write ...
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SERVICE WRITER
Kalispell, MT · On-site
Service Writer- Competitive Pay and Benefits! Do you want to join the team voted Flathead Valley ... Review customer accounts and report changes to internal staff. * Verify warranty coverage, write ...
Service Writer
Wichita Falls, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Wichita Falls, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Customer Service Writer information
See salary details
$11.78 - $14.58
7% of jobs
$14.58 - $17.37
11% of jobs
$18.13 is the 25th percentile. Wages below this are outliers.
$17.37 - $20.17
24% of jobs
The median wage is $21.48 / hr.
$20.17 - $22.97
16% of jobs
$22.97 - $25.76
14% of jobs
$26.38 is the 75th percentile. Wages above this are outliers.
$25.76 - $28.56
8% of jobs
$28.56 - $31.36
7% of jobs
$31.36 - $34.16
4% of jobs
$34.16 - $36.95
3% of jobs
$36.95 - $39.75
2% of jobs
$39.75 - $42.55
2% of jobs
$11
$24
$42
How much do customer service writer jobs pay per hour?
As of Jun 6, 2026, the average hourly pay for customer service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.
What is a Customer Service Writer?
A Customer Service Writer is a professional who creates written content to assist customers, such as FAQs, product guides, email responses, and help documentation. They play a key role in ensuring that customers have clear, accessible information to resolve issues or understand products and services. Customer Service Writers often collaborate with support teams to address common customer questions and improve the overall customer experience. Their work helps reduce support tickets and empowers customers to find solutions independently.
What are the key skills and qualifications needed to thrive as a Customer Service Writer, and why are they important?
To thrive as a Customer Service Writer, you need excellent written communication, a strong grasp of grammar and style, and experience in customer support or content creation. Familiarity with customer relationship management (CRM) systems, help desk platforms, and knowledge base software is often required. Outstanding problem-solving, patience, and empathy set top performers apart in this role. These skills help ensure that customer inquiries are addressed clearly and effectively, leading to high satisfaction and loyalty.
How does a Customer Service Writer typically collaborate with other departments to resolve customer issues?
Customer Service Writers often work closely with teams such as technical support, product development, and quality assurance to accurately address and resolve customer concerns. This collaboration involves gathering detailed information from customers, relaying it to the appropriate department, and following up to ensure a satisfactory resolution. Strong communication and organizational skills are essential, as you'll need to keep both customers and internal teams informed throughout the process. This cross-functional teamwork not only ensures efficient problem-solving but also helps you build a broader understanding of the company's products and services.
What is the difference between Customer Service Writer vs Customer Support Specialist?
| Aspect | Customer Service Writer | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; writing skills often preferred | High school diploma or equivalent; communication skills essential |
| Work Environment | Office setting, remote, or online platforms | Call centers, help desks, or online support portals |
| Employer & Industry Usage | Customer service departments, e-commerce, tech companies | Customer support teams across various industries |
Customer Service Writers focus on creating clear, helpful written content for customer communication, while Customer Support Specialists handle direct interactions to resolve issues. Both roles require strong communication skills, but their primary functions differ—one emphasizes written content, the other live support.
More about Customer Service Writer jobs
What job categories do people searching Customer Service Writer jobs look for? The top searched job categories for Customer Service Writer jobs are:
$15 - $22/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
Job description
Automotive Service Writer- 1703 US 31 S, Greenwood, IN 46143
Byrider is growing!
Automotive Service Writer needed! Great work hours, pay, benefits & career growth!
Automotive Service Writer Rewards:Â
- $15.00-$22.00 per hour
- Monday - Friday work hours
- Great software & systems
- Career growth potential
- Full benefits- Health, Dental, Vision, PTO, & 401k
Automotive Service Writer Responsibilities:Â
- Schedule customer service appointments
- Customer service
- Ordering parts
- Ordering shop supplies & bill out accordingly
- Complete repair orders
- Assist the Service Manager and General Manager
Automotive Service Writer Requirements:Â
- Automotive Service Writer experience
- Automotive customer service related experience
- Good computer skills
- Good communication skills
- Good customer service skills
- Valid driver's license
- Able to pass a background check
Automotive Service Writer Profiles That Work Well:Â
- Automotive repair
- Independent repair
- Dealership service
- Related automotive customer service
Work Hours for Auto Service Writer:Â
- Monday - Friday 8-5
- No nights & weekends!