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Customer Service Writer Jobs (NOW HIRING)

Customer service * Ordering parts * Ordering shop supplies & bill out accordingly * Complete repair orders * Assist the Service Manager and General Manager Automotive Service Writer Requirements:

New

Develop strong customer relationships through the successful management of service delivery ... Writer Qualifications Minimum requirements for the service writer position include: * High school ...

Develop strong customer relationships through the successful management of service delivery ... Writer Qualifications Minimum requirements for the service writer position include: * High school ...

Service Writer, Saratoga Springs, NY Full-Time Position Do you have customer service experience in a dealership or automotive setting and looking to advance your career? Leonard Bus Sales is ...

The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes, gathers other imprtant data about the rider and use of the bike and recommends ...

Service Writer

Yukon, OK · On-site

$18/hr

About the job Service Writer SERVICE WRITER - $18/hr Monday - Friday 7:30am - 5:00pm Exceptional ... Must be able to handle and interact with customers, vendors and co-workers on a professional basis.

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writer

Fort Worth, TX · On-site

$16 - $19/hr

The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes, gathers other imprtant data about the rider and use of the bike and recommends ...

Customer skills, personal appearance, and mechanical knowledge are a must. Responsibilities will include: * Scheduling service appointments * Writing repair orders and obtaining customer email ...

Customer skills, personal appearance, and mechanical knowledge are a must. Responsibilities will include: * Scheduling service appointments * Writing repair orders and obtaining customer email ...

Service Writer

Avon, NY · On-site

$40K - $50K/yr

A typical day includes welcoming customers, understanding their service needs, and making sure ... What You'll Do As a Service Writer , you will: * deliver a high-quality, professional experience at ...

Service Writer

Avon, NY · On-site

$40K - $50K/yr

A typical day includes welcoming customers, understanding their service needs, and making sure ... What You'll Do As a Service Writer , you will: * deliver a high-quality, professional experience at ...

Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting ... Provide service information to customers, schedule customer service needs, add segments to work ...

Service Writer

Avon, NY · On-site

$40K - $50K/yr

A typical day includes welcoming customers, understanding their service needs, and making sure ... What You'll Do As a Service Writer , you will: * deliver a high-quality, professional experience at ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

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Customer Service Writer information

See salary details

$11

$24

$42

How much do customer service writer jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Writer, and why are they important?

To thrive as a Customer Service Writer, you need excellent written communication, a strong grasp of grammar and style, and experience in customer support or content creation. Familiarity with customer relationship management (CRM) systems, help desk platforms, and knowledge base software is often required. Outstanding problem-solving, patience, and empathy set top performers apart in this role. These skills help ensure that customer inquiries are addressed clearly and effectively, leading to high satisfaction and loyalty.

How does a Customer Service Writer typically collaborate with other departments to resolve customer issues?

Customer Service Writers often work closely with teams such as technical support, product development, and quality assurance to accurately address and resolve customer concerns. This collaboration involves gathering detailed information from customers, relaying it to the appropriate department, and following up to ensure a satisfactory resolution. Strong communication and organizational skills are essential, as you'll need to keep both customers and internal teams informed throughout the process. This cross-functional teamwork not only ensures efficient problem-solving but also helps you build a broader understanding of the company's products and services.

What is a Customer Service Writer?

A Customer Service Writer is a professional who creates written content to assist customers, such as FAQs, product guides, email responses, and help documentation. They play a key role in ensuring that customers have clear, accessible information to resolve issues or understand products and services. Customer Service Writers often collaborate with support teams to address common customer questions and improve the overall customer experience. Their work helps reduce support tickets and empowers customers to find solutions independently.

What is the difference between Customer Service Writer vs Customer Support Specialist?

AspectCustomer Service WriterCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; writing skills often preferredHigh school diploma or equivalent; communication skills essential
Work EnvironmentOffice setting, remote, or online platformsCall centers, help desks, or online support portals
Employer & Industry UsageCustomer service departments, e-commerce, tech companiesCustomer support teams across various industries

Customer Service Writers focus on creating clear, helpful written content for customer communication, while Customer Support Specialists handle direct interactions to resolve issues. Both roles require strong communication skills, but their primary functions differ—one emphasizes written content, the other live support.

More about Customer Service Writer jobs
Infographic showing various Customer Service Writer job openings in the United States as of May 2026, with employment types broken down into 91% Part Time, 3% Temporary, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

$15 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago


Job description

Automotive Service Writer- 1703 US 31 S, Greenwood, IN 46143
Byrider is growing!
Automotive Service Writer needed! Great work hours, pay, benefits & career growth!


Automotive Service Writer Rewards: 

  • $15.00-$22.00 per hour
  • Monday - Friday work hours
  • Great software & systems
  • Career growth potential
  • Full benefits- Health, Dental, Vision, PTO, & 401k

Automotive Service Writer Responsibilities: 

  • Schedule customer service appointments
  • Customer service
  • Ordering parts
  • Ordering shop supplies & bill out accordingly
  • Complete repair orders
  • Assist the Service Manager and General Manager

Automotive Service Writer Requirements: 

  • Automotive Service Writer experience
  • Automotive customer service related experience
  • Good computer skills
  • Good communication skills
  • Good customer service skills
  • Valid driver's license
  • Able to pass a background check

Automotive Service Writer Profiles That Work Well: 

  • Automotive repair
  • Independent repair
  • Dealership service
  • Related automotive customer service

Work Hours for Auto Service Writer: 

  • Monday - Friday 8-5
  • No nights & weekends!