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Toyota Service Writer Jobs (NOW HIRING)

Dealership:L0019 Lithia Toyota of Klamath Falls Lithia Toyota of Klamath Falls Toyota Service ... Outstanding verbal and written communication skills. * Reliable and trustworthy. * Desire to ...

L0588 Priority Toyota Chesapeake Are You a Rockstar Service Advisor Looking for a Better ... Previous Service Advisor/Service Writer experience * Polished and professional demeanor * Strong ...

Excellent written and verbal communication skills * Excellent customer service skills * Team player * Computer literate * Able to operate electronic diagnostic equipment * Valid driver's license

Excellent written and verbal communication skills * Excellent customer service skills * Team player * Computer literate * Able to operate electronic diagnostic equipment * Valid driver's license

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Toyota Service Writer information

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How much do toyota service writer jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for toyota service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

How to become a service writer at a car dealership?

To become a service writer at a car dealership, candidates typically need strong communication and customer service skills, along with knowledge of automotive repair processes. A high school diploma or equivalent is usually required, and prior experience in automotive service or sales can be beneficial. Some dealerships may also prefer candidates with familiarity with dealership management software and relevant certifications.

What are Toyota Service Writers?

Toyota Service Writers, also known as service advisors, act as the liaison between customers and the service department at a Toyota dealership. They greet customers, listen to their concerns about their vehicles, and document the issues. Service Writers then relay this information to the technicians, provide repair estimates, explain recommended services, and keep customers updated on their vehicle's status. They play a key role in customer satisfaction by ensuring clear communication and efficient service processes.

What is the highest paying job at Toyota?

The highest paying roles at Toyota typically include executive positions such as Vice President or Director, as well as specialized engineering and management roles. Senior management and corporate leadership positions often have the highest salaries within the company, especially those overseeing large departments or strategic initiatives.

How does a Toyota Service Writer typically collaborate with technicians and customers during a busy workday?

A Toyota Service Writer acts as a vital link between customers and the service team, translating customer concerns into clear instructions for technicians. On a busy day, you'll frequently communicate with both customers—explaining recommended services, estimates, and timelines—and with technicians to relay updates or clarify repair orders. Managing multiple repair orders at once requires strong organizational skills and the ability to prioritize effectively. This role emphasizes teamwork, as Service Writers coordinate with parts departments, technicians, and managers to ensure efficient workflow and customer satisfaction.

What does a service writer do?

A service writer is responsible for communicating customer concerns to the service technicians, creating repair orders, and explaining repair estimates and work performed. They often use dealership management software and need good customer service skills to ensure a positive experience. Their role helps coordinate the service process and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Toyota Service Writer, and why are they important?

To thrive as a Toyota Service Writer, you need a solid understanding of automotive service processes, strong customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), Toyota-specific software like TIS (Technical Information System), and basic diagnostic tools is important. Effective communication, attention to detail, and problem-solving abilities help set top service writers apart. These skills ensure accurate service documentation, high customer satisfaction, and efficient workflow in a fast-paced dealership environment.

What is the difference between Toyota Service Writer vs Toyota Service Advisor?

AspectToyota Service WriterToyota Service Advisor
CredentialsHigh school diploma; customer service skills; familiarity with automotive terminologyHigh school diploma; customer service skills; automotive knowledge beneficial
Work EnvironmentDealership service department; customer interaction; administrative tasksDealership service department; customer interaction; sales and communication focus
Employer & Industry UsageAutomotive dealerships, primarily ToyotaAutomotive dealerships, primarily Toyota

Both roles involve customer communication and administrative duties in a Toyota dealership. The main difference is that a Toyota Service Writer primarily focuses on documenting vehicle issues and writing repair orders, while a Toyota Service Advisor also promotes services and explains repairs to customers. Both positions require strong customer service skills and automotive knowledge, making them closely related but with distinct responsibilities.

Do dealership service writers get commission?

Dealership service writers typically do not receive commissions; they are usually paid a salary or hourly wage. Their role involves writing repair orders and communicating with customers, and their compensation is often based on a fixed pay structure rather than sales commissions.
More about Toyota Service Writer jobs
What states have the most Toyota Service Writer jobs? States with the most job openings for Toyota Service Writer jobs include:
What job categories do people searching Toyota Service Writer jobs look for? The top searched job categories for Toyota Service Writer jobs are:
Infographic showing various Toyota Service Writer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.
Toyota Service Technician

Toyota Service Technician

Stokes Toyota Hilton Head

Bluffton, SC • On-site

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Stokes Toyota of Hilton Head is looking for an Expert Toyota Technician to join our flourishing team. We built a brand new, state of the art facility and our team size has grown. We'll have 26, climate controlled bays and are looking for excited applicants to join our growing team. This will bring our facility to 28 total bays. 
We are family owned costal Toyota dealer looking for certified Expert techs. Be a part of a service department that is motivated to be the best in the low country. We are currently in a new state of the art building with a climate controlled shop. Come and be a part of our winning team. We are just minutes away from Hilton Head, down town Beaufort and the intercostal water ways. We offer major medical, dental, 401k, and vacation time. We also offer moving assistance. If you want a nice quality of life then you must come and see for yourself. 

WHAT WE OFFER:

  • Tuition Reimbursement for ASE Certification

  • Paid Training

  • Performance Bonus

  • Performance Based Pay Plans

  • Medical Insurance

  • Dental Insurance

  • Life Insurance

  • 401(k) Retirement Plan

  • Paid Holidays

  • Paid Vacations

  • Moving Assistance

  • Climate Controlled Bays

RESPONSIBILITIES:

  • Performs work specified on the repair order with efficiency and in accordance with dealership standards

  • Tests components and systems using diagnostic tools and special service equipment

  • Diagnoses, maintains, and repairs vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning

  • Communicates directly with the Service Advisor so that customers can be informed if any additional service is needed.  Provide an estimate of time needed for additional repairs

  • Executes repairs under warranty to manufacturer specifications

REQUIREMENTS:

  • High School diploma

  • Must have at least 2 years of experience as an auto technician

  • Must be certified

  • Ability to read and comprehend written instructions and information

  • Knowledge in all aspects of automotive repair and maintenance

  • Excellent oral and written communication skills

  • Excellent customer service skills

  • Team player

  • Must have a valid driver’s license

  • Maintain stall in an orderly and clean manner

  • Math, reading, and computer skills

  • Able to operate electronic diagnostic equipment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.