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Toyota Service Writer Jobs (NOW HIRING)

Toyota of Naperville

Service Writer

Naperville, IL

Toyota of Naperville is hiring experienced Service Writers who provide a world class guest experience. We believe serving our guests is an attitude not an event. Our Writers/Advisors play an ...

Toyota of Naperville

Service Writer

Naperville, IL · On-site

Toyota of Naperville is hiring experienced Service Writers who provide a world class guest experience. We believe serving our guests is an attitude not an event. Our Writers/Advisors play an ...

Toyota of Naperville

Service Writer

Naperville, IL

Toyota of Naperville is hiring experienced Service Writers who provide a world class guest experience. We believe serving our guests is an attitude not an event. Our Writers/Advisors play an ...

Toyota of Naperville

Service Writer

Naperville, IL · On-site

Toyota of Naperville is hiring experienced Service Writers who provide a world class guest experience. We believe serving our guests is an attitude not an event. Our Writers/Advisors play an ...

Toyota of Naperville

Service Writer

Naperville, IL

Toyota of Naperville is hiring experienced Service Writers who provide a world class guest experience. We believe serving our guests is an attitude not an event. Our Writers/Advisors play an ...

Lithia

Toyota Service Technician

Klamath Falls, OR

Dealership:L0019 Lithia Toyota of Klamath Falls Lithia Toyota of Klamath Falls Toyota Service ... Outstanding verbal and written communication skills. * Reliable and trustworthy. * Desire to ...

Lithia

Toyota Service Advisor

Chesapeake, VA

L0588 Priority Toyota Chesapeake Are You a Rockstar Service Advisor Looking for a Better ... Previous Service Advisor/Service Writer experience * Polished and professional demeanor * Strong ...

Mckinnon Nissan

Toyota Service Technician

Clanton, AL · On-site

Excellent written and verbal communication skills * Excellent customer service skills * Team player * Computer literate * Able to operate electronic diagnostic equipment * Valid driver's license

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Toyota Service Writer information

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How much do toyota service writer jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for toyota service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What are Toyota Service Writers?

Toyota Service Writers, also known as service advisors, act as the liaison between customers and the service department at a Toyota dealership. They greet customers, listen to their concerns about their vehicles, and document the issues. Service Writers then relay this information to the technicians, provide repair estimates, explain recommended services, and keep customers updated on their vehicle's status. They play a key role in customer satisfaction by ensuring clear communication and efficient service processes.

How does a Toyota Service Writer typically collaborate with technicians and customers during a busy workday?

A Toyota Service Writer acts as a vital link between customers and the service team, translating customer concerns into clear instructions for technicians. On a busy day, you'll frequently communicate with both customers—explaining recommended services, estimates, and timelines—and with technicians to relay updates or clarify repair orders. Managing multiple repair orders at once requires strong organizational skills and the ability to prioritize effectively. This role emphasizes teamwork, as Service Writers coordinate with parts departments, technicians, and managers to ensure efficient workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Toyota Service Writer, and why are they important?

To thrive as a Toyota Service Writer, you need a solid understanding of automotive service processes, strong customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), Toyota-specific software like TIS (Technical Information System), and basic diagnostic tools is important. Effective communication, attention to detail, and problem-solving abilities help set top service writers apart. These skills ensure accurate service documentation, high customer satisfaction, and efficient workflow in a fast-paced dealership environment.

What is the difference between Toyota Service Writer vs Toyota Service Advisor?

AspectToyota Service WriterToyota Service Advisor
CredentialsHigh school diploma; customer service skills; familiarity with automotive terminologyHigh school diploma; customer service skills; automotive knowledge beneficial
Work EnvironmentDealership service department; customer interaction; administrative tasksDealership service department; customer interaction; sales and communication focus
Employer & Industry UsageAutomotive dealerships, primarily ToyotaAutomotive dealerships, primarily Toyota

Both roles involve customer communication and administrative duties in a Toyota dealership. The main difference is that a Toyota Service Writer primarily focuses on documenting vehicle issues and writing repair orders, while a Toyota Service Advisor also promotes services and explains repairs to customers. Both positions require strong customer service skills and automotive knowledge, making them closely related but with distinct responsibilities.

More about Toyota Service Writer jobs
What states have the most Toyota Service Writer jobs? States with the most job openings for Toyota Service Writer jobs include:
What job categories do people searching Toyota Service Writer jobs look for? The top searched job categories for Toyota Service Writer jobs are:
Toyota Service Writer jobs near you
Infographic showing various Toyota Service Writer job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, and 22% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.
Service Writer

Service Writer

Toyota of Naperville

Naperville, IL

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Toyota of Naperville is hiring experienced Service Writers who provide a world class guest experience. We believe serving our guests is an attitude not an event.  Our Writers/Advisors play an important role in the success of our business by ensuring that the customers are satisfied. If your qualifications meet our requests, we would love to talk to you about your career path with Dan Wolf Automotive. 

WE OFFER:

  • Paid Vacation after 90 days
  • Eligible for up to 5 weeks of Paid Vacation
  • Paid Holidays
  • 5 day work week
  • Paid Training
  • Uncapped earning potential
  • Growth opportunities 
  • Excellent Health, Dental, & Vision Insurance
  • 401K
  • Positive & motivating work environment 
  • $45,000.00-$120,000.00

RESPONSIBILITIES:

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

REQUIREMENTS:

  • Must have minimum of  3 years prior Service Writing Experience
  • Proven record of achieving exceptional Customer Satisfaction
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Personal and professional integrity

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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