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Chevrolet Service Advisor information

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$12

$25

$45

How much do chevrolet service advisor jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for chevrolet service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

How does a Chevrolet Service Advisor typically collaborate with technicians and customers to ensure efficient vehicle repairs?

A Chevrolet Service Advisor acts as the key communication link between customers and the service technicians. They start by listening to the customer's concerns, documenting necessary details, and then relaying this information to the technicians in a clear, organized manner. Throughout the repair process, Service Advisors provide updates to customers, explain recommended work, and clarify any technical information. This collaborative approach helps to ensure that repairs are completed accurately and efficiently, while also creating a positive customer experience.

What is the difference between Chevrolet Service Advisor vs Automotive Service Advisor?

AspectChevrolet Service AdvisorAutomotive Service Advisor
CertificationsManufacturer-specific training, ASE certifications often preferredASE certifications common; manufacturer training optional
Work EnvironmentDealerships specializing in Chevrolet vehiclesVarious automotive service settings, including independent shops and dealerships
Industry UsagePrimarily in Chevrolet dealerships or GM networkUsed across all automotive service providers
Job ResponsibilitiesPromote Chevrolet services, understand GM-specific systemsGeneral vehicle maintenance and repair sales, customer communication

Chevrolet Service Advisors focus on Chevrolet vehicles within GM dealerships, requiring manufacturer-specific knowledge and certifications. Automotive Service Advisors work across various brands and service centers, with broader industry applicability. Both roles involve customer communication, service recommendations, and sales, but Chevrolet Service Advisors specialize in GM and Chevrolet-specific systems and promotions.

What does a Chevrolet Service Advisor do?

A Chevrolet Service Advisor is the primary point of contact between customers and the service department at a Chevrolet dealership. They communicate with customers to understand their vehicle issues, recommend necessary maintenance or repairs, and provide estimates for costs and timelines. Service Advisors also coordinate with technicians to ensure work is completed efficiently and keep customers informed throughout the service process. Their goal is to ensure customer satisfaction and build long-term relationships.

What are the key skills and qualifications needed to thrive as a Chevrolet Service Advisor, and why are they important?

To thrive as a Chevrolet Service Advisor, you need a solid understanding of automotive repair processes, customer service expertise, and preferably experience or certification in automotive service (such as ASE certification). Familiarity with dealership management systems like CDK Global, repair order software, and Chevrolet-specific service protocols is often required. Outstanding communication, problem-solving, and organizational skills help build customer trust and efficiently manage service appointments. These skills ensure accurate diagnosis, customer satisfaction, and efficient workflow in a dealership environment.
More about Chevrolet Service Advisor jobs
What cities are hiring for Chevrolet Service Advisor jobs? Cities with the most Chevrolet Service Advisor job openings:
What states have the most Chevrolet Service Advisor jobs? States with the most job openings for Chevrolet Service Advisor jobs include:
What job categories do people searching Chevrolet Service Advisor jobs look for? The top searched job categories for Chevrolet Service Advisor jobs are:
Chevrolet Service Advisor jobs near you
Infographic showing various Chevrolet Service Advisor job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Experienced Service Advisor - Chevrolet Dealer - $75K-$110K+ Potential

Art Moehn Auto Group

Jackson, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

High-Volume Chevrolet Dealership


Art Moehn Chevrolet | Jackson, MI


Are you a great Service Advisor who is tired of broken promises, inconsistent traffic, and management that does not understand the service drive?


Art Moehn Chevrolet is looking for a professional, motivated Service Advisor to join our high-volume Chevrolet service department. This is a great opportunity for someone who wants consistent customer traffic, strong earning potential, practical leadership, and a dealership where good people can build a long-term career.


We are not looking for someone to simply write repair orders. We are looking for someone who wants to build relationships with customers, communicate clearly, sell needed work professionally, and be a trusted advisor.


Why Art Moehn Chevrolet?

There are plenty of dealerships hiring. Here is what makes this opportunity different:


  • High-volume Chevrolet service department with steady customer traffic
  • Strong earning potential with a performance-based pay plan
  • Established local customer base with loyal, repeat business
  • Locally owned dealership with long-term stability
  • Service Manager who started as a technician and understands the shop side of the business
  • Modern service technology and communication tools
  • Dedicated BDC support to help with appointment scheduling and customer communication
  • Tenured technicians and low employee turnover
  • A team-first culture where advisors, technicians, and management work together

Our Service Manager began his career as a technician, so you will work with someone who understands both sides of the service drive. You will have leadership that knows what advisors deal with every day, understands technician workflow, and can provide practical coaching and realistic expectations.


Most importantly, we are building a dealership where good people want to stay. We invest in training, technology, and process improvement so our advisors can focus on taking care of customers, selling needed work, and building a successful career.


What You'll Do

As a Service Advisor, you will be the main point of contact between our customers and our service department. You will help customers understand their vehicle needs, communicate with technicians, present estimates, and make sure each guest receives a professional and efficient service experience.


Responsibilities include:


  • Greet service customers promptly and professionally
  • Listen to customer concerns and document repair needs accurately
  • Build and manage repair orders
  • Communicate with technicians, parts, warranty, BDC, and management
  • Present estimates and recommended services clearly
  • Sell needed maintenance and repair work in a professional, low-pressure manner
  • Keep customers updated throughout the repair process
  • Review completed repairs and invoices with customers
  • Schedule appointments and help manage daily workflow
  • Follow up with customers after service visits
  • Help maintain strong customer satisfaction and retention
  • Contribute to a positive, team-oriented service department culture


What We're Looking For

The right person will be organized, confident, customer-focused, and able to manage a busy service lane. The best Service Advisors are problem solvers, communicators, sales professionals, and customer advocates.


Ideal qualifications include:


  • Chevrolet, GM, or dealership experience is a plus
  • Strong communication and customer service skills
  • Ability to multitask in a fast-paced service department
  • Confidence presenting service recommendations and estimates
  • Good computer and documentation skills
  • Professional appearance and attitude
  • Strong follow-up habits
  • Valid driver's license
  • Ability to work well with customers, technicians, and management


Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid time off
  • Employee discounts
  • Paid training
  • Stable, locally owned dealership environment


About Art Moehn Chevrolet

Art Moehn Chevrolet has been a trusted name in the Jackson area for generations. We are a locally owned dealership with a strong reputation, a loyal customer base, and a busy Chevrolet service department.

We believe in treating employees with respect, setting clear expectations, and giving good people the tools they need to succeed. Our goal is to create a professional environment where advisors can earn a great living, take pride in their work, and build a long-term career.

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